The Ritz-Carlton, Atlanta's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Ritz-Carlton, Atlanta

4.4

About this business

The Ritz-Carlton, Atlanta, Atlanta, GA. 22,515 likes. The Ritz-Carlton, Atlanta charms trend-setting guests with impeccable service and a modern vibe in the heart of the city. Discover our luxury... 

Location details

181 Peachtree St NE, N.E., Atlanta, GA, 30303, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.43,862 reviews
Select a rating
Erdem Gencbay's profile image
Erdem Gencbay 
8 years ago
Diane Waddoups's profile image
Diane Waddoups 
recommend  Recommended
8 years ago
Joycelyn Ripa's profile image
Joycelyn Ripa 
recommend  Recommended
8 years ago

Phenomenal service and staff. Outstanding food. Rooms are unbelievable. Well ran management. 

Michael J. Young's profile image
Michael J. Young 
recommend  Recommended
8 years ago

In an effort to maintain its classic charm, the Ritz Carlton feels dated, especially in the guest rooms. Overall, the building is easy to navigate but the elevators are extremely slow (travels slow, doors open slowly). The service, however, was impeccable. Everyone greeted us warmly and served us excellently (except for one grumpy bartender). If you have activities in downtown Atlanta, I definitely recommend it. 

Jodi Campbell Sims's profile image
Jodi Campbell Sims 
8 years ago

We have been Ritz Carlton customers for years, and have for the most part, had wonderful experiences. However, this last stay at the Atlanta Ritz was extremely disappointing. Our room, booked via AMEX Platinum Fine Hotels and Resorts was not even as nice as a Marriott Courtyard. The room smelled of urine, the bathroom was dated with no water closet nor walk-in shower. The bathroom was tiny with a tub/shower combo with a CLOTH shower curtain that smelled, a toilet and a sink that didn't drain. The lobby is very dated with a c... read more

Business response:

Thank you for telling us about your experience. We would like to discuss this further with you. Could you please private message us your contact information so we can speak directly? 

Lisa A. Gadsden's profile image
Lisa A. Gadsden 
recommend  Recommended
8 years ago
Jennifer Bace's profile image
Jennifer Bace 
recommend  Recommended
8 years ago
Bob Barnett's profile image
Bob Barnett 
recommend  Recommended
8 years ago

Loved it. Totally awesome. I don't know why but we were upgraded to the presidential suite. How could you not give that five stars. Everyone we came in contact with was friendly and would do anything to make your stay special. 

Sherrie Austin's profile image
Sherrie Austin 
recommend  Recommended
8 years ago

The Christmas brunch...EXCELLENT!!!Chef Ramesh and his team did a fabulous job. EVERYONE was courteous and helpful. Our servers Nicole and Sha...we're excellent. I wanted pancakes which were not on the buffet. Chef Ramesh made them and brought them to my table PERSONALLY. The valet and the hostesses were courteous and prompt. It was one of the best dining experiences I've ever had. 

Frequently asked questions about The Ritz-Carlton, Atlanta

How is The Ritz-Carlton, Atlanta rated?

The Ritz-Carlton, Atlanta has a 4.4 star rating with 3,862 reviews. 

When is The Ritz-Carlton, Atlanta open?

The Ritz-Carlton, Atlanta is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com