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The Landings at Chandler Crossings
- Apartments
- Bath Twp, MI
About this business
Location details
16789 Chandler Rd, Bath Twp, MI, 48808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter my apartment was absolutely trashed on move in day. i was unable to unload my belongings for hours only to have “professional cleaners” come in and not clean a single thing. my fridge doesn’t work nor is any of the baseboards put on. i’m greatly disappointed and dissatisfied
Business response:
Thank you for reviewing as a new resident. Our team takes special care to provide a warm and welcoming home to our residents, so we are disappointed to learn that the cleanliness of your home at move-in was not what you expected. We want to reassure you that we are here for you, and if there are any pending concerns that we may address, please contact us at marketing.thelandings@pepprop.com. We value your feedback.
Verified Renter Not great, random people coming in, leaving doors open and unlocked, random charges, would not recommend at all. You get what you get for the price.
Business response:
We are sorry to hear you feel this way. Providing our residents with an exceptional experience is our highest priority, and we always wish to address any concerns that may arise. Please contact us at marketing.thelandings@pepprop.com so we may learn more about your comments regarding visitors and pricing. Thank you.
Verified Renter I do not recommend living here. We found bed bugs in our apartment within the first few days of moving in. Management was difficult to reach and only refunded us for 1/7 of our costs during this period. Additionally, our neighbors had a carbon monoxide leak. Unfortunately this was not an isolated experience as the fire department told us they had other calls about carbon monoxide at other buildings at Chandler Crossings.
Business response:
Thank you for your review. Our team works hard to ensure a clean, pest-free living environment for our residents, so we regret to hear of your concerns upon moving in. Please email us at marketing.thelandings@pepprop.com at your earliest convenience, so we can discuss your feedback further and ensure your concerns with pests and carbon monoxide are resolved to your satisfaction. We appreciate your time.
Verified Renter Nice spaces are offered and the office is pretty helpful in any situation. One of the better apartment for students around the EL area and is pretty affordable.
Business response:
Thank you for sharing your positive impressions of our community! We are glad to know you find our homes a good fit for students in the area and our team to be so helpful. Reach out anytime!
Verified Renter Very smooth transition. I loved the tour around the complex; everyone was very welcoming. The apartments look very put together and taken care of.
Business response:
Thank you for sharing your impressions of our friendly and well-kept community. We are so glad you are impressed and welcome you to reach out anytime!
Verified Renter Good place for student living alone. Affordable shared furnished apartments, in-unit washer and dryer, gym and other sports facilities. Good place to live, one of the cheapest 3 $4 beds in East Lansing.
Business response:
Thank you for taking the time to share compliments for our affordable homes and enjoyable amenities! We would love to know how we might further boost your satisfaction, so please contact us at marketing.thelandings@pepprop.com to share further thoughts at any time.
Verified Renter I would not return here, I would rather pay slightly more for a nicer experience. It's a hit or miss for what unit you get unfortunately, since my first unit was perfectly fine. My second year living at the Landings in a different unit was a nightmare with all of the maintenance problems and improper customer service.
Business response:
Thank you for taking a moment to share feedback. We are sorry if you experienced maintenance and service concerns during your second year with us, and we would value an opportunity to discuss your insights. Will you please email us at marketing.thelandings@pepprop.com to have a conversation? We appreciate this opportunity to connect with you.
Verified Renter The maitnence is the worst takes forever. I did enjoy the dog park. It’s not a bad place to live for the price if you can handle waiting months for non emergent maintenance requests to be fixed.
Business response:
Thank you for your review. We are glad you enjoyed our dog park, and we would like to learn more about your feedback regarding our team's service. Will you please contact us at marketing.thelandings@pepprop.com to have a conversation? We appreciate this opportunity to connect.
Verified Renter Move in was terrible. The apartment was not clean at all. We had to rent a carpet cleaner and show the manager the video of all the buckets of black water we had to empty from the carpet. I put in for a maintenance request for my window in August because there was a gap where air/rain/snow could get in and they replaced my window in April. It seemed to be getting better by mid-end of April. New management is helping.
Business response:
Thank you for sharing your experience. We are pleased by your comment regarding our new management's impact on the community, and we would value an opportunity to address your concerns with the cleanliness of your home at move-in and our team's overall service. Please contact us at marketing.thelandings@pepprop.com whenever convenient for you. We wish you well.
Frequently asked questions about The Landings at Chandler Crossings
How is The Landings at Chandler Crossings rated?
The Landings at Chandler Crossings has a 3.6 star rating with 1,186 reviews.
When is The Landings at Chandler Crossings open?
The Landings at Chandler Crossings is open now. It will close at 6:00 p.m.
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