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The Landings at Chandler Crossings
- Apartments
- Bath Twp, MI
About this business
Real Estate Condominiums
Location details
16789 Chandler Rd, Bath Twp, MI, 48808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The apartments is quite cool. The dishwasher is not working though, waiting to get it fixed. Everything else is cool. They have a bus stop just for The Landings, which is totally great aswell.
Business response:
Thank you for sharing how much you enjoy your home and value our convenient bus stop! We are here to address any concerns that may arise, so please do not hesitate to reach out if your dishwasher is still in need of attention. We look forward to continuing to serve you well!
Verified Renter It has been great, very quiet at night. The apartment was easy to move into and I highly enjoy the open space concept between floors. Rooms and bathrooms are clean.
Business response:
Thank you for sharing how much you have enjoyed our clean and well-designed facilities! Anytime we may be of service, please do not hesitate to reach out.
Verified Renter The first 72 hours have been great. The apartment could have been cleaned better prior to moving in. Although the few questions or concerns I’ve had the landing’s employees have been lovely to work with.
Business response:
Thank you for sharing how happy you have been with our team's support thus far! We will continue to be here whenever you have a need.
Verified Renter Don’t have the TV in the living room. The stove doesn’t work. Broken cabinet doors. Missing slide in closet in the bedroom. There were furnitures missing but they gave those.
Business response:
Thank you for taking a moment to connect. We are sorry to hear you do not feel more pleased with your home, and we would value an opportunity to discuss your concerns with you directly. Will you please email us at marketing.thelandings@pepprop.com so we may learn more about your appliances and maintenance needs and take steps to address them? We look forward to assisting you soon.
Verified Renter Dirty when I moved in and my closet smelled like cat pee. Felt very mislead about the model that chose and wish they had a showroom for the Spartan model.
Business response:
Thank you for taking the time to reach out. Our team works diligently to ensure a pleasant experience for all our new residents, and we're sorry to hear your move-in did not live up to your expectations. Please email us at marketing.thelandings@pepprop.com so that we may address any pending concerns and take steps to improve your satisfaction.
Verified Renter My roommates and I moved in today and our entire apartment is disgusting. I have never seen any place this gross in my entire life. There was a pile of trash in the middle of the floor with condom rappers and garbage right outside of our patio door. All of our bathrooms have dark brown and black stuff all over the shower and toilet and floor. All of the floors are sticky and look like they haven’t been mopped or cleaned in years. There is a yellow residue on absolutely everything. I’ve already whipped down th... read more
Business response:
Thank you for reaching out about your move-in experience. Nothing matters more to us than your comfort, so we deeply regret any concerns you encountered upon moving in. Please email us at marketing.thelandings@pepprop.com so that we may follow up with you and ensure any cleaning or maintenance needs are addressed to your satisfaction. We look forward to making an improvement.
Verified Renter When I first moved in, there was some grease on the cupboards, a good amount of scuffs around the walls, a broken chair, and paint on the floors and outlet covers. These aren’t huge problems, but the broken chair does show me that they don’t “double check” the apartments after move-out as much as they should. Everything else seems to be in working order, even though the appliances are quite old. There was a storm that hit Lansing pretty hard and caused power outages, but it took not even 1 minute for Chandler... read more
Business response:
We are so happy to hear of your overall satisfaction! Thank you for sharing about our dependable generators, and please reach out if you would like to discuss any pending concerns related to you move-in. We appreciate your time!
Verified Renter Everything is broken, dirty, moldy, etc. Bedbugs, cockroaches, extremely disgusting. Keys don't work. I can't even move in for another week because they didnt check the rooms.
Business response:
We appreciate you sharing your concerns regarding the condition of your new home. Our team is committed to our residents' comfort, and we are sorry to hear of your concerns regarding your keys, pests, and your apartment at move-in. Please contact us at marketing.thelandings@pepprop.com so that we may ensure any pending maintenance needs are resolved fully and to your satisfaction. Thank you, and we look forward to improving your experience in our community.
Verified Renter my apartment was absolutely trashed on move in day. i was unable to unload my belongings for hours only to have “professional cleaners” come in and not clean a single thing. my fridge doesn’t work nor is any of the baseboards put on. i’m greatly disappointed and dissatisfied
Business response:
Thank you for reviewing as a new resident. Our team takes special care to provide a warm and welcoming home to our residents, so we are disappointed to learn that the cleanliness of your home at move-in was not what you expected. We want to reassure you that we are here for you, and if there are any pending concerns that we may address, please contact us at marketing.thelandings@pepprop.com. We value your feedback.
Frequently asked questions about The Landings at Chandler Crossings
How is The Landings at Chandler Crossings rated?
The Landings at Chandler Crossings has a 3.6 star rating with 1,163 reviews.
When is The Landings at Chandler Crossings open?
The Landings at Chandler Crossings is open now. It will close at 5:00 p.m.
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