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The Clunker Junker
- Automotive
- Palmetto, FL
About this business
This company offers online liaison services between consumers who are looking to scrap old vehicles, and junkyards/salvage yards who are looking to buy.
Location details
2307 S Dock St, Palmetto, FL, 34221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give them more stars, I would. They offered $685 for a ********************************************* donate for nothing. Just filled out an online form and they offered $645 at first. I decided to see how much it would cost to fix my car but it would cost about double what it was worth. A few days later, they offered $40 more for the car. I accepted and within two days they came and picked up it up and gave me cash on the spot. The car wasnt even drivable, they said the value is more or less based on the catalytic... read more
Business response:
Wow, thank you so much for this glowing review! We super appreciate it. I'm so glad everything worked out well for you.
Very professional, paid what was agreed on, great communication from tow truck driver prior to pick up. The vehicle was picked up and I had a check in my hand less than 24 hours after finding em on google. Outstanding service!
Business response:
Awesome to hear, thank you for taking the time to leave us positive feedback! We appreciate your business.
Great experience!Right from the start when first hearing from your company, I could tell this was going to be a very pleasant experience. Wonderful customer service!!So appreciate your kindness and help with my Dodge van.You made everything so easy.
Business response:
Awesome to hear, thank you so much for the kind words! We really appreciate your business.
Showed up same day with a fair offer and cash in hand! Solved my headache with ease about what to do with my wrecked baby. It was emotional to get rid of but happy to let it go for the amount they offered. Company called me every hour with updates on the pick up time. Picked up by 3 pm accepted offer around noon. Pretty good turn around time! Should I need such service in the future I will for sure go with them. Thanks guys!
Business response:
Thank you so much for the kind words! As car people we definitely get that it can be tough to let them go, thank you for trusting us with your baby!
I was told by multiple people and businesses that this company was a bad company. Yet, I gave them a chance and accepted they offer. I had an appointment for pickup today between 8am-12pm. I was told to keep my phone on and to answer for someone to call a hour before pickup to let me know they will be on they way. This was at 11:05am when I called. I never received a call. So, I called them again at 12:30pm, this time no one answered the phone. I kept calling, left a voicemail and email. Someone emailed me back quick but cou... read more
Business response:
<p>Hello, I'm very sorry we caused you so much headache on your birthday of all days! It looks like the carrier was unfortunately running late. Regarding the phone calls, it looks like you called ** 9 times. 6 of those times you only stayed on hold for 30 seconds or less and then hung up. There was one hold for 2 minutes, and the other two calls were answered immediately. I do not feel this is all that unreasonable, but I understand it's frustrating when all you want to do is talk to someone. We did also answer emails nearly... read more
They broker to thief's that will rip you off when picking up your vehicle.
Business response:
Hello, there is not much information here so I am unsure how to fully respond, but I can say with confidence this is demonstrably untrue. Thank you for your feedback.
Smooth, easy transaction. I filled out the online form and sent 2 pictures for confirmation Friday afternoon, I handed over the title and key, received a check for exactly what was quoted, and the vehicle was towed away on Monday.The amount paid was fair, and nearly double what other similar services were offering.
Business response:
Great to hear, thank you so much for taking the time to leave us feedback with the BBB!
I contacted Clunker Junker from my office and when got home the car was picked up and gone and I had a check in my hand for the exact amount I was quoted. Great service, far and better than the $100. dollars companies offering to haul away anything, no matter what condition the car is in...Also, be honest about whether or not the car runs and drives because in my case they did not send a tow truck but a car hauler. I I had told them it was running and if it wasn't they would have wasted their time and mine. I would recommend... read more
Business response:
Awesome to hear, thank you so much for your business and for the positive feedback!
Driver was 3 hours late to pick up and though the Clunker Junker said that once an offer was accepted it was guaranteed, the driver refused to pay the agreed amount. Called Clunker Junker to complain and was assured that the company had agreed to pay the original quoted amount, but the driver still refused. I did not accept the very low ball offer and will be using another company.
Business response:
<p>Hello, I'm very sorry to hear you feel cheated! Unfortunately your review does not tell the full story. First and foremost, the catalytic converter on this vehicle is not original. I know it's hard for the average person to know this, and it's frustrating to be told, but we do have photographic evidence from the buyer that this vehicle does not have the OEM original catalytic converter. Our website has multiple disclaimers, including on every single page of our website, that if the converter is not original (or missing), ... read more
Frequently asked questions about The Clunker Junker
How is The Clunker Junker rated?
The Clunker Junker has a 4.5 star rating with 1,614 reviews.
When is The Clunker Junker open?
The Clunker Junker is open now. It will close at 6:00 p.m.
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