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The Clunker Junker
- Automotive
- Palmetto, FL
About this business
This company offers online liaison services between consumers who are looking to scrap old vehicles, and junkyards/salvage yards who are looking to buy.
Location details
2307 S Dock St, Palmetto, FL, 34221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My car was supposed to be picked up on Wednesday 11/30/22 between 8AM-12 PM. At 1:30 PM I called to see where they were in the pick up process and no body answered the phone. After 15 minutes I left a message asking for them to call me back. I called again at 6PM. I got a hold of someone and told them what was going on. They gave me the number to my local branch in KC. I have been calling all day and gotten nothing but messages telling me they are helping other customers. I left a message and then left another one 4 HRS late... read more
Business response:
<p>Hey ***, I'm very sorry to hear you're having trouble with the local carrier, IAA, assigned to pick up the vehicle. I'm concerned you haven't actually been calling The Clunker Junker because we have no incoming calls from your number ending in ****. Our number is **************, and we almost always answer quickly between the hours of 10am and 6pm ET</p><p> I already reached out to IAA for you, and they claim that the driver went out and the title was not signed so they have to reschedule. On the reschedule, unfortunately... read more
Very smooth transaction during whole process. The tow truck driver ****** was very respectful and on time. Thank you for helping me get this accident behind me.
It was a real joy dealing with Clunker Junker. They are very professional and easy to deal with. They set me up with a buyer who gave me a very fair price. I would recommend Clunker Junker to anyone. You guys are the best
Good experience with them from start to finish. Professional responsive people on text, emails and calls. Online quote is exactly what I was paid for car. Local buyer kept in touch about pick up time. Came within two hour timeframe quoted. Individual who picked up my car was professional and efficient. No hiccups whatsoever. Would recommend.
As others have stated, I too accepted an offer for my vehicle. The customer service was rep was VERY professional. The problem is the carrier they use to retrieve the vehicle. I too was given the run around with the pickup time and day. I eventually cancelled the whole thing and sold the vehicle to someone else.
Business response:
<p>Hello, I'm very sorry for the trouble you had with your local carrier. I am not seeing any attempt to reach us (The Clunker Junker) to help resolve the issue, we would have been more than happy to step and help the best we could. Thanks for the feedback.</p>
Clunker Junker came out to pick up my car, ************************************************ it doesn't have a Catalytic Converter. and the $440 offer is now $100. I said what are you talking about? Yes it does have a Catalytic Converter. and its right there just past the header, the driver looks at me and says there's no Catalytic Converter. I again said yes. it's right there and I took a picture of it. I asked the driver what kind of bait and switch scam are you trying to give me? Driver said "Sir I'm just the driver. this ... read more
Business response:
<p>Hello, we are here and I'm very sorry for the trouble! I'm concerned you have the wrong company, because while you did enter your **** **** Focus into The Clunker Junker, you never accepted our offer ($450, not $440) on the vehicle. We do not even have a full name, address, VIN, or any of the required information to create a towing assignment. Can you pelase provide your claim ID?</p><p>With that said, if you have some other claim under different information than this review and you do in fact have an original (OEM, not a... read more
Just used Clunker Junker. Got my quote yesterday, received a phone call this morning saying a pickup will be around 230pm. The driver showed up, very professional I might add. Handed me my money, loaded the vehicle and went on his way. I would definitely recommend them to my friends and family. 5??.
Everything went fast and smoothly..**** from ******************** was very professional and polite and very helpful..it was a situation I did not want to do and he understood that. ***************************
I first contacted Clunker Junker a week ago. I had a 2011 GMC Terrain in good running order, recent new tires and brakes. My Vietnam veteran husband is unable to drive much anymore and we do not need two vehicles. I had been told this was a good company to do business with. After I accepted an offer the trouble started. I was given a run around about who would be picking it up and when they would be here. I was told to “just leave the keys in it”. Well that seemed like an invitation to having it stolen from my driveway. Afte... read more
Business response:
<p>Hi *****, we apologize again for the trouble you've had with your local carrier, Copart Auto Auctions.<br /> <br /> We were made aware of these issues late in the day in a Friday afternoon. We responded to every single one of your emails and text messages, even after we had closed. Our phone team left at 5pm ET and will be back Monday at 10am, this is why you can't get through on the phone. Our hours are clearly postwd.<br /> <br /> We were polite, professional, and as helpful as we could be given that your problems are w... read more
Frequently asked questions about The Clunker Junker
How is The Clunker Junker rated?
The Clunker Junker has a 4.5 star rating with 1,626 reviews.
When is The Clunker Junker open?
The Clunker Junker is closed now. It will open at 10:00 a.m.
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