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The Clunker Junker
- Automotive
- Palmetto, FL
About this business
This company offers online liaison services between consumers who are looking to scrap old vehicles, and junkyards/salvage yards who are looking to buy.
Location details
2307 S Dock St, Palmetto, FL, 34221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clunker Junker in the Tampa area was super fast and easy. Quick quote, they called me within 15 minutes of online quote, communicated multiple times, driver on time and organized. I would use the them again and recommend them.
The Clunker Junker do what they say and pay what they say. The process was very efficient and easy, within the next day my vehicle was picked up first thing in the morning.**** the pick up driver was very professional and nice to talk to. I recommend The Clunker Junker to people who want to get rid of their vehicle at a great price.Excellent job from start to finish.Thank You
Very smooth and fast transaction. Communication was easy and local pick-up was very responsive. Thank you!!
Business response:
Thank you so much for the positive feedback!
I had an appointment with Clunker Junker this morning between 9:00- 10:00 to.pick up a car that I was selling. I spoke with the dispatch multiple times throughout the day because their driver was running behind. It is now 1:58pm, and the driver has even a no-show. The dispatch was supposed to call me back, and I have heard nothing. Very unprofessional!
Business response:
<p>Hello, I'm very sorry to hear you had trouble with your local buyer in *******, ***** Services". Unfortunately I don't see anywhere where you contacted us (The Clunker Junker) to let us know there is a problem. If you spoke to "dispatch", it was not us.</p><p>We are eager to help our customers, but we can't do that if you don't communicate with us.</p><p>I'm sorry again for the trouble.</p>
At the first, I was nervous and hesitant because I thought it could be a scam but I went to the customers reviews. And I exchanged communications with a representative about the company and she assured me that the company is real! Therefore, those two encounters answered my concerns.Coming to my experience with company and the process:Its an awesome experience with Clunk Junker! Prompt responses from the start to finish! All the representatives I encountered throughout the process depicted superb customer service and profess... read more
Business response:
Thank you so much! We certainly understand hesitation, and are grateful you gave us a shot.
Well ive been calling most of the day no answer from carrier or clu ker junkers was told pickup would be this morning went to site where vehicle is parked told owner it was getting moved today now I look like I'm untrustworthy
Business response:
<p>Hello, I'm sorry you're having trouble with pickup! Our phone logs indicate we answered and transferred you to the local buyer, who is responsible for pickups.</p><p>I apologize that your local towing company made you look untrustworthy, thank you for your feedback</p>
I would highly recommend Clunker Junker! It was a good experience, quick and easy. I started corresponding with them on 2/5 and the car was picked up on 2/7. I was able to communicate with the business via email and text with quick responses as well and upload information via email. While there was a slight delay on pick up, it was nothing major. I reached out to Clunker Junker and texted with Amy (who was great) very helpful and confirmed my scheduled appointment. The driver arrived check in hand and I was all too happy to ... read more
Business response:
Thank you so much! We really appreciate the positive feedback.
Scam. Sold my car to them, they had another company pick up the car. Copart, left me a check that later bounced. A month of run around trying to get this resolved, but now they put you on hold and hang up or don't pick up at all. Clunkerjunkers said they would resolve the issue but know does the same thing. Disgraceful. These are the ones that give the businesses the bad names
Business response:
Hello, we were under the impression that this issue was resolved. This is the first correspondence we've had with you since Jan 27th, and Copart told us they were handling it. I wish you had reached out to us again to let us know this was still not resolved. I will reach out to you directly, and we will continue to work with Copart to get this resolved.
It was a simple and easy-going process I answered the questionnaire and they made a offer which was better than other offers pick up of the vehicle was within said time and last transaction was completed at pick up it was a good experience
Frequently asked questions about The Clunker Junker
How is The Clunker Junker rated?
The Clunker Junker has a 4.5 star rating with 1,695 reviews.
When is The Clunker Junker open?
The Clunker Junker is closed now. It will open on Monday at 10:00 a.m.
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