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The Clunker Junker
- Automotive
- Palmetto, FL
About this business
Location details
2307 S Dock St, Palmetto, FL, 34221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very quick and easy to work with. They sent me an offer and they kept me informed on the steps through the whole process and explained how to sign the title. Pretty effortless process and they gave higher than other companies that I contacted. Would definitely use again and recommend.
Business response:
Thank you! I'm glad to hear the process was simple for you, we appreciate it!
Great customer service, it was a hassle free experience. They made sure I was able to get my car picked up in a matter of a day or two. Making my overall experience that much easier.
Business response:
Awesome to hear! I'm glad we could make the experience of selling your car easier!
If I could give them more stars, I would. They offered $685 for a ********************************************* donate for nothing. Just filled out an online form and they offered $645 at first. I decided to see how much it would cost to fix my car but it would cost about double what it was worth. A few days later, they offered $40 more for the car. I accepted and within two days they came and picked up it up and gave me cash on the spot. The car wasnt even drivable, they said the value is more or less based on the catalytic... read more
Business response:
Wow, thank you so much for this glowing review! We super appreciate it. I'm so glad everything worked out well for you.
Very professional, paid what was agreed on, great communication from tow truck driver prior to pick up. The vehicle was picked up and I had a check in my hand less than 24 hours after finding em on google. Outstanding service!
Business response:
Awesome to hear, thank you for taking the time to leave us positive feedback! We appreciate your business.
Great experience!Right from the start when first hearing from your company, I could tell this was going to be a very pleasant experience. Wonderful customer service!!So appreciate your kindness and help with my Dodge van.You made everything so easy.
Business response:
Awesome to hear, thank you so much for the kind words! We really appreciate your business.
Showed up same day with a fair offer and cash in hand! Solved my headache with ease about what to do with my wrecked baby. It was emotional to get rid of but happy to let it go for the amount they offered. Company called me every hour with updates on the pick up time. Picked up by 3 pm accepted offer around noon. Pretty good turn around time! Should I need such service in the future I will for sure go with them. Thanks guys!
Business response:
Thank you so much for the kind words! As car people we definitely get that it can be tough to let them go, thank you for trusting us with your baby!
I was told by multiple people and businesses that this company was a bad company. Yet, I gave them a chance and accepted they offer. I had an appointment for pickup today between 8am-12pm. I was told to keep my phone on and to answer for someone to call a hour before pickup to let me know they will be on they way. This was at 11:05am when I called. I never received a call. So, I called them again at 12:30pm, this time no one answered the phone. I kept calling, left a voicemail and email. Someone emailed me back quick but cou... read more
Business response:
Hello, I'm very sorry we caused you so much headache on your birthday of all days! It looks like the carrier was unfortunately running late. Regarding the phone calls, it looks like you called ** 9 times. 6 of those times you only stayed on hold for 30 seconds or less and then hung up. There was one hold for 2 minutes, and the other two calls were answered immediately. I do not feel this is all that unreasonable, but I understand it's frustrating when all you want to do is talk to someone. We did also answer emails nearly im... read more
They broker to thief's that will rip you off when picking up your vehicle.
Business response:
Hello, there is not much information here so I am unsure how to fully respond, but I can say with confidence this is demonstrably untrue. Thank you for your feedback.
Smooth, easy transaction. I filled out the online form and sent 2 pictures for confirmation Friday afternoon, I handed over the title and key, received a check for exactly what was quoted, and the vehicle was towed away on Monday.The amount paid was fair, and nearly double what other similar services were offering.
Business response:
Great to hear, thank you so much for taking the time to leave us feedback with the BBB!
Frequently asked questions about The Clunker Junker
How is The Clunker Junker rated?
The Clunker Junker has a 4.6 star rating with 2,128 reviews.
When is The Clunker Junker open?
The Clunker Junker is closed now. It will open tomorrow at 10:00 a.m.
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