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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I can say Tricon has been amazing, patient loving and they work for you. I was not sure of a home because of the size and decided to switch. Then after 5 minutes decided to go with the original. They worked with me and gave me my home I originally apply for. They are an amazing team Michele ***and Gina N***** and the IT team are amazing and very understanding. Can not wait to be a resident of Tricon. Everyone their cares for your needs and giving you a place to call home. Ty Everyone from the bottom of my heart
Business response:
Ms. ********, we thank you very much for your valuable feedback and this wonderful review. We are happy to hear that we were able to provide you with support and additional assistance to turn your experience around. Thank you for your residency.
I have rented from Tricon in LV for a few years. Everyone is helpful, maintenance is always near if I need anything.
Business response:
Mr. *******, thank you so much for your kind and positive comments about our team. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
I am a current resident and totally dissatisfied regarding the maintenance on the home I am renting. When I moved in the property had a lot of different things that needed to be updated. I have made repeat complaints about my heat and fire place and I have been left with a child in a cold house. I cannot get anyone to call me back and fulfill my over 90-day maintenance request for my fireplace and heat.
Business response:
We would like to thank Ms. ****** for taking the time to express her concerns regarding her most recent maintenance experience with Tricon Residential. On 10/3/2020 A preferred vendor was assigned to Ms. ******s work order On 10/15/2020 the work was schedule. Once a technician assessed the issue, it was found an electrician needed to go out to make the necessary repairs. On 10/23/2020 an electrician was scheduled to make the repairs but once arrived to the home, was unable to. The work order was reassigned. On 11/10/2020 a t... read more
Absolutely unacceptable service. The home we are renting has plenty of things that need to be fixed. Since we have moved in, 8/9 mos. ago, we have had to deal with many different issues that should have been handled before the home was for rent. Yesterday Tricon had a contractor here to replace the flooring that was not done properly in the first place. No problem. Unfortunately the toilets were never reinstalled. I was told that an emergency plumber would be out that same evening but we are going on over 30 hours with no to... read more
Business response:
We would like to thank Ms. ******* for taking the time to share her feedback regarding the recent maintenance issues she has experienced in her home. Our team has since reached out to Ms. ******* offline and the re-installation of the toilets have been completed. We sincerely apologize to Ms. ******* for the inconvenience and appreciate Ms. ******* giving us an opportunity to work together offline. We value Ms. ******* residency and look forward to our next opportunity to serve her in excellence. Thank you.
Applied for a home and paid a $250 holding fee - $350 in total - and emailed the agent 4 times with no response, texted 6 times with no response, and waited on hold on the customer service line for more than 2 hours without a response or call back. The house is no longer listed as available and I have had no communication about applying my application fee and holding fee to a different property. Literally the worst customer service experience of my life and feels like a scam.
Business response:
We would like to thank Ms. Harwick for bringing this matter to our attention. Ms. Harwick submitted her application on December 31st, due to the holiday and the weekend, Ms. Harwick application was not reviewed until the following Tuesday. On January 5th, 2020 we advised Ms. Harwick that unfortunately there was an error in our system and that this home was unavailable. Our representative advised Ms. Harwick that her application would be transferred along with all fees to another home should she wish to move forward. Ms. Harw... read more
WARNING to ALL potential residence…I recently leased a property with Tricon American Homes in Hampton, GA exactly two weeks ago. The staff made sure they received all necessary documents and payments prior to my move-in date and once I moved-in it has been dead silence. I have countless attempts to reach out to Tricon local office and Headquarters regarding the issues with this property. According to their website the property was move-in ready, but the reality is the property was a mess. Roach infested, the staircase rail h... read more
Business response:
We would like to thank Mr. Abelard for bringing this matter to our attention. Our investigation shows Mr. Manfred reached out to Tricon Residential on the day of his move in (11/20) as he needed assistance with activating his smart home lock. A phone call was placed to the superintendent who personally visited the home on the morning of the move in. It was at this time the superintendent completed a move in orientation at the home. The home had debris in the kitchen cabinets, the superintendent apologized and provided Mr. Ab... read more
My husband and I have literally only been in the home not even more then three weeks. For one the home was no cleaned when we moved in even though we were told by Francine Stephans that it was. Two our air conditioner went out for three days and no help to get it resolved. There was a shortage in the breaker box for the air conditioner, my husband almost electrocuted himself doing what the technician instructed. The shortage is not knew because you can see the box already clearly melted which let's us know that these systems... read more
My husband and I applied to rent a home and were approved right away. Then the lease agreement was sent over, that is when things became fishy. We had exactly 48 hours to read through a 23 page lease and ask and have answered all of our questions. I've never read such a harsh sounding lease agreement before that places all responsibility of repairs and fault on the tenant. Needless to say we backed out and when asked for the refund of the $250 that was paid during the application we were told we wouldn't be getting a refund ... read more
Business response:
We would like to thank Ms. Ritter for taking the time to express her concern, regarding her non-refundable holding deposit. On September 2nd, 2020, Ms. Ritter and her husband completed a rental application for 4533 Connaught East Drive. Upon submission of her rental application, she agreed to the Company’s Terms of Agreement as well as paid her non-refundable application fee and non-refundable holding deposit. (see Terms of Agreement, online at https://triconah-wpengine.netdna-ssl.com/files/Terms-of-Agreement-and-Qualificati... read more
My husband and I rent a home from Tricon American Homes in Dallas, TX. Our AC unit went out during an 100 degree day in Texas. I called in an emergency maintenance request to fix the unit. I spoke with 4 people within 18hour span and I we were told was the order is being sent out as an emergency dispatch and we should here from someone soon. NO ONE ever called or came by. With each call I would inform the person taking my maintenance request of the Temperature inside the home. My husband and I have 4 children. The temperatur... read more
Business response:
We would like to thank Ms. ****** for taking the time to share her feedback regarding the recent maintenance issues she has experienced in her home. Our team has since reached out to Ms. ****** offline to work together on the solution of completing the replacement of the HVAC system. Unfortunately, the entire system necessitated replacing versus simple repairs and therefore that caused a few delays. We have offered to credit Ms. ****** a concession to her ledger with our apologies as this situation certainly caused inconveni... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is open now. It will close at 5:00 p.m.
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