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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I am currently leasing a house with this Tricon company! Terrible service the house is moldy from outside no mailbox key provided the community doesn’t have my address under my name. Customer service is very poor long wait could take hours before you get someone to answer your questions most of the time the answers are not accurate but they good at collecting money every month. I would never recommend this company to anybody.
Business response:
We would like to thank Mr. Belmont for taking the time to express his concerns regarding his recent experience with Tricon Residential. Our team apologizes for the length of time it took to make the proper adjustments to Ms. Belmont’s account. We have confirmed that a member of our team has contacted the HOA to resolve these issues . We appreciate Mr. Belmont’s patience with us and we are confident this will not be an issue again in the future. We thank Mr. Belmont for reaching out and allowing us an opportunity to work toge... read more
Working with Tricon on renting a home has been quite a challenging experience, to say the least. My husband and I completed our applications on 2/26/21 and were advised that the process takes 1-3 business days to complete. We are now a week past that and have been unable to obtain any useful feedback from them. After submitting our applications, I received an email stating that additional identification was required. I submitted it and heard nothing back. I called Tricon to ensure that they received everything that was neede... read more
Business response:
We would like to thank Ms. ***** for taking the time to express her concerns, regarding the application process at Tricon Residential. We would like to apologize to Ms. ***** for the lack of communication. We have been experiencing high call volumes as well as a high number of applications which has resulted in delays. Our regional office has spoken directly to Ms. ***** to inform her of her approved application and apologize for this inconvenience. We thank Ms. ***** for choosing Tricon Residential in her rental search and ... read more
Most unprofessional rental company I have ever experienced. No communication and no help for renters who experience damages to their homes in the Texas winter storm . They left me with a home that has no hot water or running water in parts of the home going on 3 weeks now . They increase rent with no reason during pandemic .Property managers do not return emails or phones calls . They use unprofessional vendors who do not get the jobs done correctly. They charge you for renters insurance even though you have your own policy ... read more
Business response:
We would like to thank Ms. Corley for taking the time to express her concerns regarding her experience with Tricon Residential. We are sorry to hear we failed Ms. Corley’s expectations on the timeline of repairs. Our investigation shows that as of Tuesday, March 9th the repairs have been completed. In addition, our maintenance team also confirmed with Ms. Corley that there were no other issues in the home. We appreciate Ms.Corley taking the time to share her feedback with us as it allows us to review our process and make the... read more
Tried to say a traffice violation was enough to deny our application. Fraud fraud company.
Business response:
We would like to thank Ms. ***** expressing her concerns regarding her rental application at Tricon Residential. At Tricon Residential we do our best to be transparent with our rental criteria and make every effort to alert our prospects prior to submitting an application. Ms. ***** submitted an application on March 1st 2021. At Tricon Residential, we value every customer and in order to treat everyone equitably, we utilize a third party credit rating agency. They objectively qualify all applicants to rent our homes. Mrs. **... read more
I just recently applied for a home in Las Vegas. And I gotta say I was extremely nervous after Submitting an application and then shortly after reading some of the reviews on Yelp. I was gonna call them and cancel the app. The reviews were horrendous on yelp and the BBB. BUT. I received a message from Taelor edwards Notifying me of the missing Documents. I uploaded all that I could and me along with 2 other applicants waited for the determination. We were approved! It worked out well. The communication was prompt. The lease ... read more
Business response:
Ms. *****, we thank you very much for your valuable feedback and this wonderful review. We are happy to hear that we were able to provide you with support and additional assistance to turn your first impression around. Thank you for your residency.
It's unfortunate that people only take the time to write reviews when they feel wronged. I understand the desire to do so but people really need to take 5 minutes when they appreciate others too! I've lived in my Tricon rental home in Tampa, Florida for 1 year and 2 weeks. I have had nothing but exceptional service from them. From every end of the spectrum. The lease agreement, the walk through, maintenance requests including but not limited to emergencies. They are always helpful, always accommodating, always understanding ... read more
Business response:
Mr. Del Rio, thank you so much for your kind and positive comments about our team. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
Tricon Mrs Ruby B**** is the best person they ever have me and my husband Marcus enjoyed speaking with her she is very uplifting and she works with us a lot when we just move in we was struggling head just to keep a roof over head and all we have to do was just reach out to Mrs Ruby and she will be there to listen tell us what we needed to do so we don't lose our place . After staying with the company for 6 years we finally decided to leave due to the area it wasn't safe to rise our kids in anymore . But I thank god the day ... read more
Business response:
Tracey Brown, thank you so much for your kind and positive comments about our team member Ruby. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
If i could give this company zero stars i would. However, i paid $349.00 for an application fee and a deposit for a property. Yesterday, i received an email from AndreahGalaz, who indicated she needed additional documents. i provided all the documents requested with the exception of an employer verification from as my company is working remote the return around for this form would take longer than 24 hours. I called several times to explain this to her i was unable to get a hold of her. It wasn't until after multiple attempt... read more
Business response:
We would like to thank Ms. Albertini for taking the time to express her concerns, regarding the application process at Tricon Residential. We would like to apologize to Ms. Albertini for the lack of communication. We have been experiencing high call volumes as well as a high number of applications which has resulted in delays. Our regional office has spoken directly to Ms. Albertini and apologized for this inconvenience. We thank Ms. Albertini for choosing Tricon Residential in her rental search and look forward to serving h... read more
I paid 1.99 to be able to just tour houses. I drive 30 minutes to get to the house I am going to tour and their link just brings me in a circle of being able to access the house. It is a self guided tour using software that is incomplete or buggy. Not only am I out money, I am out time and gas. RIP OFF. Hire some actual software developers if you want to have a self tour system. I tried calling but no one answered. POOR POOR POOR service. NEVER List your home with this company.
Business response:
We would like to thank Ms. Tucker for taking the time to share her feedback regarding her self-tour experience. We would like to apologize to Ms. Tucker for the issues she encountered with our self-tour system. We have refunded the $1.99 fee to Ms. Tucker, her bank will process the refund within 3-5 business days. We thank Ms. Tucker for considering Tricon Residential in her rental search and hope to serve her in the future. Thank you.
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 594 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open at 9:00 a.m.
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