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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Where do at began...So I have been renting with this company for almost 6 years. There has been a rent increase of at least $50 each year. But the real issue here is the lack of accountability from the company.I received 3 months of COVID rental assistance from the county in which I reside. Tricon stated they only received one month payment and only credited me for 1 month. So for an entire 2 months I received late fees as well as balance due on my account. When I was finally able to get in contact with the county, they stat... read more
Business response:
We would like to thank ************ for taking the time to express her concerns with Tricon Residential. ************ submit a request for financial assistance. Unfortunately during this time our corporate office relocated and there was a delay in receiving the fund and adding them to ********* account. We understand that this inconvenience was frustrating to ************ and we would like to extend our sincerest apologies. A Tricon Residential representative reached out to ************ to inform her any late fees during thi... read more
Worst residential company ever! My experience is similar to the previous complaint, we were given a date of 07/01/2021 as a move in date (My wife who was literally due anyday and my 3 kids). The day before we move in 06/30/2021 we had to call them for them to tell us we couldn't move in until 07/08/2021. Talked to another person from the company who informed us hey you can move in on 07/01/2021 but they will have to replace windows, we agreed and said ok fine after ending our lease at our previous house and having nowhere to... read more
Business response:
We would like to thank ***************** for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Our team has contacted ****************** and cancelled the lease per his request. Additionally, we have issued a full refund as well as an additional concession. We appreciate ************ feedback, as it helps us enhance our processes and pr... read more
Horrible! I have a continuous problem with a Tricon American Homes / Tricon Residential resident. I have to make repeated phone calls to management regarding the lack of maintenance to the yard. Management has gone M.I.A., ignores my calls and emails. Tricon obviously doesn't care whether or not the home they are renting is taken care of. I guess that's a positive thing for a potential renter! If you're looking for a home to rent that you don't want to take care of, your best bet would be this company! I just called again an... read more
Business response:
We would like to thank ******** for the opportunity to address her concerns regarding the neighboring Tricon Residential-owned home. At Tricon, we pride ourselves on maintaining our properties and would like the opportunity to resolve the issues. We request ******** to please direct message us with her contact information and the address of the home of concern and we will have our local team take care of the situation. We would like to apologize for the inconvenience and again, thank ******** for allowing us the opportunity ... read more
We applied for one of their properties earlier this month that was listed to be available 6/18/21. We get approved a few days later. After receiving the lease, we are notified the property won't be available until 6/23/21. They reported the 18th was a tentative date - I was understanding even though the word "tentative" wasn't anywhere on the website. Although frustrating because we wanted to move on the 18th as we knew we would be out of the state from 6/24-6/29 and our current lease would be up on 6/30, we still went ahead... read more
Business response:
We would like to thank ********************** for taking the time to express her frustration regarding the leasing process at Tricon Residential. We apologize that we failed to meet your expectations and our own, which includes providing seamless customer service. Unfortunately, delays in the maintenance process of the home prevented the home from being completed on the dates our team originally estimated. As the new completion date did not meet ************************ needs, the application was cancelled. At this time, we ... read more
House is falling apart, was told the company only allows so much money to fix each house. Not let us fix the problem, but you need to prioritize whats the biggest problem, then fix the rest yourself. They openly engage in predatory practices, and I would strongly recommend renting with literally anyone else. Military: BASE IS BETTER! **** WITH THE ****! Trust me!
Business response:
We would like to thank Ms. Hill for taking the time to express her concerns regarding his recent experience with Tricon Residential. We would like to extend our sincerest apologies to Ms. Hill for the frustrating experience she has had since signing the lease. We strive to respond to all residents with a sense of urgency and are disappointed we failed to meet both Ms. Hill’s and our own expectations. Our team has since been in contact with Mr. and Ms. Hill offline to work together on completing the necessary repairs as well ... read more
This company is a scam! Paid them 250 plus app fee nobody will call me back or tell me that I was approved then once I found out I was approved after still not getting a phone call they requested that I pay them 2580 for a deposit and sign the lease when I have yet to speak to someone or even see the house and since we did not pay they canceled the application and took our 250.00 still waiting a call from **** or the so called owner of the company have been called several times and ****** will call me I was supposed to get a... read more
Business response:
Radisha Turner, we are sorry to hear of your disappointment with the application process here at Tricon Residential. As you can imagine, we are experiencing higher than normal call volumes as well as rental applications at this time. Our sincerest apologies for this inconvenience. We have confirmed with our team that they are communicating with you offline and have addressed your concerns. We will remain in close communication with you throughout the remainder of the leasing process. We thank you for choosing Tricon Resident... read more
Shout out to Tricon Residential and **** and ****** for a job well done! Very quick, smooth and precise during the whole process from beginning to end!
Business response:
Tara Miner, thank you so much for your kind and positive comments about our team members. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
Do Not Waste your time and money with this company!!! My brother applied and was told he was the first to apply for the home . He paid the $349 to hold the home!!! Leasing agent sent email that he had to give bank statements and one other form within 24hrs. Left work early to get everything in time. Next morning another agent calls him to tell him that another family that had applied for a home didnt go through so they want the home he got approved for so it no longer available to him because another family needs a home by t... read more
Business response:
We would like to thank Mr. Quintanilla for taking the time to express his frustration regarding the application process at Tricon Residential. We apologize that we failed to meet your expectations and our own, which includes providing seamless customer service. We are happy to hear that all concerns were addressed to your satisfaction. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve th... read more
We moved to ************ from the ***************** and decided to rent while learning the area. We only rented from Tricon for 6 months before we purchased a house.The house we rented from Tricon fit us well and was in a good location but we had a few issues with Tricon.The first was with the garbage can. We didn't have one upon move in. I called multiple times and left voicemail, and emailed a couple of times before calling the main number. This took over a week. Finally they said the garbage can was my responsibility. Whe... read more
Business response:
We would like to thank Mr. Smith for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet your expectations as well as our own. We apologize for the lack of communication you received throughout the mentioned issues. We appreciate your feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconvenienc... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open at 1:00 p.m.
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