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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
So we applied for a house, AFTER calling and talking to someone about the requirements. We were told we'd just have to pay extra security deposit, but she saw NO reason for us to get denied. 2 days and $360 later we were denied... I would NOT have applied had I not been lied to over the phone about requirements. So $110 WASTED. They said the $250 hold was being refunded, but I am NOT holding my breathe after reading these BBB reviews.... scam artists
Business response:
We would like to thank ************** for taking the time to express her frustration regarding the application process at Tricon Residential. At Tricon Residential, we value every customer and in order to treat everyone equitably, we utilize a third party credit rating agency. They objectively qualify all applicants to rent our homes. **************** privacy and personal information is confidential and, as such, we do not discuss contributing factors to the decision on an open forum such as this. However, the items consider... read more
False advertising from the start. While starting an application online there was a calendar option to pick a date, within a date range, to move. I selected a date, and the application proceeded. After approval (with a perfect 10 year rental history AND good credit they wanted 1.5x deposit) I was told that I only had 14 days to take the lease on the property, cutting 9 days off the original date from the application. Then upon asking that question the lease officer informed me that she was wrong - it was now 10 days to take t... read more
Business response:
We would like to thank ********************** for taking the time to share her honest feedback in regards to the application process at Tricon Residential. We do our best to be transparent with any fees that will be required at the time of application and sign of lease. We are happy to see that ********************** has signed her lease and is now a resident with us. We appreciate the feedback as it will help us review our process and make any enhancements on our processes and procedures in our continuous effort to improve.... read more
We rented from this company for several years after they bought out the previous company managing the home. Leases were regularly sent with incorrect information, ie. amounts and names of tenants. We chose to break lease early to purchase a home. I was proactive and called to get all the details and steps needed to make sure it went smoothly. We originally were told 45 days notice needed, 2x rent to break lease was due, plus any partial months rent we would be using. Since I knew of the issues this company has and also knew ... read more
Business response:
We would like to thank ****************** for taking the time to express her concerns regarding her move-out statement.At Tricon Residential, in accordance with section 8 of the residents signed lease, a resident may request early termination of their Lease in exchange for the payment of a lease breakage fee equal to two (2) months Rent.This fee was applied as ****************** requested to terminate her lease prior to its expiration date. We thank ****************** for allowing us an opportunity to clarify and thank her f... read more
Absolutely unacceptable. Our rental property had a leaking pipe from the water heater which resulted in mold in the home. We promptly notified Tricon of the issue and asked for resolution. Today marks day ******************************************************************************************* the home, leaving my small child living in a home with exposed electrical and insulation for several weeks after also having my entire family being exposed to active mold for more than a month. I have spent countless hours on the pho... read more
Business response:
We would like to thank ************** for bringing this issue to our attention. We apologize that we failed to meet her expectations as well as our own. We have confirmed that our maintenance manager has contacted ************** directly to discuss the issue. In addition to transferring ************** to a new home, we will be adding a concession of a full months rent to her ledger for the inconveniences you have experienced.We appreciate the chance to work with ************** to resolve the situation and remain available if... read more
Horrible communication. Tried to pressure into a lease when they had errors on it. Horrible customer service when I reached a person sent me in circles on who was responsible
Business response:
We would like to thank ****************** for taking the time to express her concerns regarding her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted ****************** and cancelled the lease per her request. Additionally, we have issued a full refund. We appreciate ****************** feedback, as it helps us enhance our processes and procedures in our continuous ef... read more
Be very careful with this company.Keep all receipts, emails and records of everything. Ask for copy of move-in-inspection when it is complete to verify it is accurate. On move out, take pictures to validate condition and ask for a copy of the move out inspection. We rented from them 2020 to 2021. When we moved out, we followed the move out checklist to the tee. When we got our final ****, they had charged us for numerous items that we took care of and items that were already broken when we moved into property. (This is why I... read more
I have rented from Tricon for 3 years now. My lease ended today. I was suppose to meet someone at the house for a move out inspection. I got there. I waited 10 minutes and no one showed. I called to see if anyone was coming and it took quite awhile to get in contact with someone. I was told no one was coming because they didnt know I was going to be there. I definitely emailed them and told them I would be there to return the keys. This was the icing on the cake for me. I had driven over an hour and a half out of my way for ... read more
Business response:
We would like to thank ************************** for bringing her concerns to our attention. We apologize that we failed to meet her expectations as well as our own, which includes providing seamless customer service. We apologize for the lack of communication ************************** received throughout the mentioned issues. We appreciate her feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconvenience. We wish ************************** t... read more
I moved into a residence owned by a smaller Property ****************** in March of 2018. Tricon took over the property and purchased it in June of 2018. I must say that this is when things began to go downhill. During this entire time - 3/18 to 8/21- I never missed a rental payment. I had one late payment by one day because of a bank card issue (my error) in the entire time that I rented from this organization. I decided to transition to another location by purchasing a property in June of 2021. As a result of me wanting to... read more
Business response:
We would like to thank ************** for taking the time to express his concerns regarding his move out experience with Tricon Residential. We are sorry to hear of ************** disappointment with Tricon Residential. We apologize that we failed to meet his expectations and our own, which includes providing seamless customer service. Our team has revised the move-out statement and has issued a full refund in the amount of $1,200. We thank ************** for his residency and his continued patience while we corrected these ... read more
If i could give no stars i would!!!! I have been trying to get my balance cleared since March of this year. Their auto payment system didn't take my payment and caused me to have a late fee which i requested to get removed. i then attempted to pay my rent with the amount i thought i owed but wasn't sure since they did not remove the balance owed in a timely manner which made me have to guess what my new increased rent amount was. Then i was trying to pay my rent again before the 1st of the month and then their Auto pay syste... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open at 9:00 a.m.
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