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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
This is an horrible company to rent from. They would not take care of the needs of the customer in a timely manner. When your lease is over they boot you out without any options to renew. They are very rude when it comes to helping and responding to a residence needs. During covid they were working real hard to kick me and my family out of our home. I would never rent from them again. I would not recommend them to anyone. Just horrible people and a horrible company.
Business response:
We would like to thank Mr. ***** for taking the time to provide us with his honest feedback. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. We appreciate Mr. *****’ feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and wish him the best in all future endeavors.
Absolutely horrible customer service! Can't get ahold of anyone in the local office who makes decisions!! Multiple issues since we moved in 4 months ago! Took them 3 months to fix it dishwasher, now the ** is out and they are dragging their feet to fix it! Stay away at all costs!! They will s**** you over financially as well!!! I wish I could give 0 stars
Business response:
We would like to thank Mr. ****** for taking the time to share his concerns. We are saddened to hear of Mr. ******’s disappointment with Tricon Residential and would appreciate the opportunity to make things right. After a thorough search in our database, we were unable to locate an applicant or resident using this name. We would like to ask Mr. ****** to kindly contact our Resident Service departments so we can further assist. We look forward to speaking with Mr. ****** offline. Thank you.
Terrible neighbors. Beware if this company buys a home in your neighborhood. The property is not maintained and has become an eye sore for our beautiful neighborhood. Cars block the sidewalk and no with a stroller, ****** or wheelchair can get by. All attempts to reach the property manager and the *** Coordinator have been ignored.
Business response:
We would like to thank Ms, ******** for taking the time to express her concerns regarding her recent experience with Tricon Residential. Again, we thank Ms. ******** for bringing these issues to our attention. We have confirmed that our regional office has been notified and is communicating with Ms. ******** directly offline. Additionally, a direct point of contact was provided and we invite Ms. ******** to contact us immediately should she have any additional questions or concerns. We appreciate the opportunity to work toge... read more
This was the worst experience I have ever been through. I first dealt with a lady named ********************* who was the worst employee they have. She doesn't respond to emails and makes it seem like you are bothering her when you ask questions. Once we got through that horrible level of unprofessionalism. We then moved to a lady named ********************************* who was very nice during the initial process. Once we seen the house and the damages that were not corrected, she quickly changed the script. Cracks in the c... read more
Business response:
We would like to thank Mr. **** for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Our team has contacted Mr. **** offline to discuss his concerns. Additionally, we have issued a full refund in the amount of $349.98. We appreciate Mr. ****'s feedback, as it helps us enhance our processes and procedures in our continuous effort to imp... read more
Tricon discriminates and takes people application fees and we have not received our refundable deposit from this company
Business response:
We would like to thank Mr. ****** for taking the time to express his concerns regarding the application process at Tricon Residential. At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. While we would never discuss ... read more
Hello, good day. I dont like leaving bad reviews but when a company is this bad you have no choice. I dont understand how they have a A+ rating on the BBB. They are definitely not consumer friendly. First our application specialist was horrible at returning our calls. Every time we will email or text with a question it would go unanswered. We kept getting automated emails and text that didn't pertain to us. Every time we called either the call would go unanswered because we would be greeting by a machine and then put on hold... read more
Business response:
We would like to thank **************** for taking the time to express her concerns regarding her recent experience with Tricon Residential. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. We truly appreciate Ms. ******** feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconveniences she has experienced. A member of our team will con... read more
I can say this is by far the worst experience I had with a house rental. We recently move to the ******* area, and set everything up through online. They were great at communicating back and forth when it came to getting the funds and information needed. The first payment went through and our rent was clear. The second month came, and I called to verify how much was out payment. They said one amount. I was shocked, so I asked my wife. She confirm that we should call again to make sure the amount was correct. We call and they... read more
Business response:
We would like to thank Mr. **** for taking the time to express his concerns regarding inaccurate charges on his ledger. We have confirmed with our regional team that the corrections have been made to the account and fees were reversed to bring Mr. ****'s account to current. Additionally, a concession was added with the remainder of fees that were charged. We will continue to work closely with Mr. **** offline to ensure this matter is resolved going forward. We thank Mr. **** for his residency and look forward to our next opp... read more
Went through an application for a house and made sure all documentation was in order. They said they needed $360, which I thought was outrageous, but I really liked the house.Days later they tell me they didn't like the picture of my dog and that it shared characteristics with restricted breeds. He's a lab mix and the farthest thing from a restricted breed you can find.They're refunding $250 but keeping one hundred and ten dollars b/c someone doesn't like the look of a dog? That's an awfully expensive 'judgement' call. As fa... read more
Business response:
We would like to thank Ms. **** for taking the time to share her feedback regarding Tricon Residential pet policy. We are very sorry to hear Ms. ****'s disappointment with Tricon Residential. We are committed to providing exceptional customer service and always strive to be as transparent as possible. During the application process Ms. **** and the additional applicant checked a box stating they had read and agreed to our Terms of Agreement before submitting their completed application. Our Terms of Agreement details our Pet... read more
I have lived in this rental house for around 5 years. Tricon has always helped with maintenance issues. I always paid on time and had no complaints until now that auto payment ended in December and I didn't realize beforehand. I paid a few days later but Tricon charged me a 7% late fee... I asked them to waive the fees but they were not flexible at all. They are greedy.
Business response:
We would like to thank Mr. ******* for taking the time to express his concerns. Mr. ******* submitted a late payment on 2/10/22. As stated in the signed lease agreement, late fees begin on the 5th day of the month. A Tricon Residential representative communicated with Mr. ******* that the fees could not be waived. We apologize to Mr. ******* for any inconvenience this may have caused. We have provided Mr. ******* with direct contact information to be able to reach his regional team for any additional issues that may arise. W... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 594 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open tomorrow at 1:00 p.m.
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