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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
We are still currently renting. However the experience has been great. We did have a major issue with communication at the beginning. We got approved and filled all the paperwork needed but the rep was not getting back to us. We were moving from one end of ***** to the other in 3 days and had to complain for a response. They had a different rep finish up our paper work quickly and follow up. Since then they've been very accommodating and quick to respond to issues or concerns we have.
Business response:
*****************, we thank you very much for your valuable feedback and this wonderful review. We are happy to hear that we were able to provide you with support and additional assistance to turn your first impression around. Thank you for your residency.
Tricon is the worst. From the day we moved in everything has been terrible. Both A/C units went out. We called in for a maintenance and everyone we talked with said they will send someone out. I called 5 times and talked with 5 different agents who acted like they cared about the fact that we had to sit in a house where temperature got up to 89 degrees. They all said the same things and promised that someone would call me soon and be out to fix it. No one never came and we had to pay for it ourselves. Called the local guy an... read more
Business response:
We would like to thank ****************** for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Our team has contacted ****************** to discuss the issues further in detail. Additionally, we have issued a concession that has been added directly to Mr. ******** account. We appreciate Mr. ******** feedback, as it helps us enhance our... read more
Literally the worst rental experience I've ever had. This honestly feels like a scam. Maintenance is really untimely, even in an emergency, I had to wait 3 days. Phone staff and local ************* are the most useless staff I've ever encountered. the house is not in great shape and they try to **** off some maintenance on residents even when the maintenance to be done could not be helped by the resident. this company is Lazy and you'd be better off in an apartment than living in a Tricon home
Business response:
We would like to thank ********************, for taking the time to express her concerns regarding her maintenance experience with Tricon Residential. We are sorry to hear we failed both ************* expectations and our own. We have confirmed with our regional team that they are communicating with ******************** offline and have addressed all concerns. We appreciate the chance to work with ******************** to resolve the situation and remain available if she has any further questions or concerns. Thank you.
The management in charge of getting our security deposit returned to us within 30 days of move out avoided contact for multiple weeks and our money is still missing after the 30 day period which is illegal per ***** state law. ******* Slayer, the women whom I was told was in charge avoided 5 phone calls, messages and emails from me over a 3 week period and still refuses to contact me, only allowing her assistant to reach out to me 2 days before the deadline to inform me that they were unsure of whether or not our money was s... read more
Business response:
We would like to thank **************** for taking the time to bring her concerns to our attention. We apologize for any inconvenience the delay in receiving your security deposit has caused ****************. We have confirmed the error has now been corrected and was mailed out to ****************** forwarding address. Again, we apologize for this inconvenience and understand how frustrating this experience has been. We thank **************** for her residency with Tricon Residency and wish her all the best in her future end... read more
This company seems a bit sketchy. I have privacy concerns as well, why would a company require something so personal as bank statements to identify your ability to pay rent for a home in addition to the check stubs. This is not ok at all and has to be a violation of some sort. Just to do all of that hold money for a long amount of time then turn around and deny an application when all of it checks out. The customer service is terrible. Do yourself a favor and go to the next, Im happy Im pretty sure I dodged a bullet.
Business response:
We would like to thank ****************** for taking the time to share her frustrations regarding the application process here at Tricon Residential. In order to treat everyone equitably and in compliance with Fair Housing and Equal Opportunity laws, we utilize a third-party credit rating agency which objectively qualifies all applicants to rent our homes. Each applicants privacy and personal information is completely confidential. As part of this confidentiality, we do not discuss contributing factors to our decision on pub... read more
Before applying, try to get a detailed cost of the lease. I applied and was shocked to see an additional $86ish a month on the lease cost once the paperwork was sent over to sign; $16 for the smart home monitoring and $35 each month for our two pets, in addition to a $500 pet fee up front. These fees were mentioned in the terms for the background check, but not with a specific amount. Additionally, we asked to see the home before we paid anything beyond the initial $250 holding fee and application fees, but received no respo... read more
Business response:
We would like to thank **************** for taking the time to express his concerns regarding his recent leasing experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Although we do have these fees listed on our website we understand the frustration of not having them listed on our application for prospective residents to view. Due to this inconvenience, we have request a full refund. We appreciate *... read more
***** balriddge and Tricon are buying American homes, making then unaffordable and causing americans to be homeless.If you become homeless because of tricon, know ***************************** and their board are personally responsible
Tricon puts the Con in Tricon. Just avoid the regret now and lease from someone else.
Business response:
We would like to thank ************ for the opportunity to address his concerns regarding Tricon Residential. We request ************ to please direct message us with his contact information and the specific nature/item of concern and we will have our team address the situation. We thank ************ for allowing us the opportunity to resolve.
I am writing this review in hopes that someone from this company will finally communicate with me and get the lease sent over for the house, I really liked the house when I went to view it and would prefer not to have my application cancelled and holding fee money wasted due to the negligence of the people dealing with my application and lease. I recently submitted an application for a house in ********* IN the application was approved on July 21, 2021 (which is the day I received an email saying it was approved). The email ... read more
Business response:
We would like to thank ************************ for taking the time to express her concerns regarding her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted ************************ offline and was able to answer any questions at this time. We appreciate *************** feedback, as it helps us enhance our processes and procedures in our continuous effort to improve a... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open at 9:00 a.m.
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