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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I cannot stress how infurating it is to deal with any maintanance issues. My bathroom Toilet had a leak, I called in and they stated it would take 5 days to handle the leak. I told them that 5 days was not pheasable time frame with dealing with a leak. They call a third party plumber (I am greatful for that) next day. It seems that a tree grew into the sewage line and my toilet mount had to be replaced. Since they day I called claiming that the toilet base was leaking 4/14/2021 it is STILL not fixed and I have been sitting w... read more
Business response:
We would like to thank Mr. Torres for taking the time to express his concerns regarding his maintenance experience with Tricon Residential. Our records show that as of Wednesday, May 13, 2021 the repairs have been completed. When addressing the plumbing issue, it was discovered that there was a leak that unfortunately required the floors to be pulled and replaced as well, causing an unexpected delay in completing the work. We regret to hear that we failed to meet both Mr. Torres’ expectations and our own. We appreciate Mr. T... read more
Sam was great he made me already feel at home with helping me move in and settle here in North Carolina!
Business response:
Jr Stephens, thank you so much for your kind and positive comments about our team member. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
We have had a horrible experience with Tricon. We have only been with them a year and we haven't been able to full enjoy our home because of all the issues with the yard and maintenance. The yard floods all the time and for an entire year we have been sending videos, photos etc with no resolve. Eleven months in they finally send a contractor to "fix" the issue and it looks like a band aide instead. They dug in the yard making the trenches deeper making our house look like we are literally sitting on an island. They also have... read more
Business response:
We would like to thank Ms. ******for taking the time to express her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet your expectations as well as our own. We have confirmed with our regional team that they are communicating with you offline and have addressed all concerns. We appreciate the chance to work with you to resolve the situation and remain available if you have any further questions or concerns. Thank you.
Worst company to rent a home through. They do not do their job and lie about work order maintenances. When I moved in, the ceiling was leaking in a bedroom. I immediately called in a work order. It took them 4 months to fix even with me calling in everytime it rained to make a new request. The AC doesn't work properly. They still haven't fixed it and it's been over 3 months. And since I stopped using it because it got cold, they told me to call back when I start using it again. The refrigerator went out, took them 2 weeks to... read more
Business response:
We would like to thank Ms. ******** for taking the time to express her concerns regarding her maintenance experience. After reviewing Ms. Capersto’s account, it was discovered that all work orders were completed, though some requests may have taken longer than expected to resolve. We understand that it is not always feasible to miss work for these items and do apologize for any inconvenience this may have caused Ms. ******** and her family. Our regional team has contacted Ms. ******** offline and has offered to credit a conc... read more
I’ve left a review for this company a few months ago, so normally I wouldn’t waste my time writing another one but I need others to know how HORRIBLE this company is as a whole. My previous post was about the mold in our home that made my kids sick, the raw sewage that flooded my crawl space that tricon seemed to not care about and the bugs that would crawl out of our drains. Absolutely terrible customer service. No one that works for them seems to know anything they all just send you around to the next person and back in a ... read more
Business response:
We would like to thank Ms. Miller for taking the time to express her concerns. We have confirmed with our regional team that the corrections have been made to the account and fees were reversed to bring Ms. Miller’s account to current. We thank Ms. Miller for her residency and wish her all the best in her future endeavors.
Tricon clearly only cares about taking people’s money. Like others have said, there’s NO WAY to get a hold of them. No replies to emails. No call backs on the phone. Truly a poor way to run a business.
Business response:
We would like to thank Ms. **** for taking the time to express her concerns regarding the lack of communication with Tricon Residential. We are currently experiencing a high number of calls and have experienced some unfortunate delays. Our local team is communication with Ms. **** offline and has requested the required documentation to remove the insurance and pet fees. We appreciate Ms. ****’ patience and look forward to our next opportunity to serve her in excellence.
I found the perfect home to rent and applied. I was denied in less than 24 hours of my application processing. I was not able to reach a representative over the weekend which is understandable. I called early Monday morning to find out my application was denied due to an active landlord collections. I was completely shocked. This was baffling because I’ve been in my current unit since 01/01/2019 and have never been late on a rent payment. Per Tricon, this occurred 4/28/2019 and to contact Experian for further details. I cont... read more
Business response:
Credco/ CoreLogic SafeRent, LLC. After the denial I also received an email regarding a walk in payment system with an account number. Completely confused.
I am currently renting a home with Tricon Residential. Communication with them is impossible. My daughter and I have tried to contact them numerous times, but they never return our phone calls and emails. When we first submitted our initial inventory form, they never got back to us.
Business response:
We would like to thank Ms. ****** for taking the time to express her concerns and apologize to Ms. ****** for the lack of communication. We have been experiencing high call volumes which has unfortunately resulted in delays. Our local office team has spoken directly to Ms. ****** offline to discuss any concerns and to apologize for this inconvenience. We thank Ms. ****** for choosing Tricon Residential in her rental search and look forward to serving her in excellence during her residency. Thank you.
I will keep this short and to the point. I moved out 2/4 and was told nothing about my security deposit. They did not leave any information on how it would be returned, nor the amount in which it would be returned. I had to call them several different times to get information which they then informed me it would take 30 days to receive my security deposit. Flash forward to 3/08, still nothing. I called 3 times and was told the same thing from customer service, “I will try to get in contact with accounting”. I was finally abl... read more
Business response:
We would like to thank Ms. Powell for taking the time to bring her concerns to our attention. We apologize for any inconvenience the delay in receiving your security deposit has caused Ms. Powell. We have confirmed the error has now been corrected and was mailed out to Ms. Powell’s forwarding address. Again, we apologize for this inconvenience and understand how frustrating this experience has been. We thank Ms. Powell for her residency with Tricon Residency and wish her all the best in her future endeavors.
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is open now. It will close at 5:00 p.m.
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