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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I would give this business a 0 star rating or even a negative star rating if that were possible. My roommates and myself rented at a location in Tampa, FL. To give an initial idea of their incompetence, they misspelled my name of the lease in TWO different ways even though I gave them the correct spelling and my name is literally in my email. From the time, we moved in getting them to address any issue was like pulling teeth. Closet doors were misaligned, one so much so that it constantly fell off. This happened multiple tim... read more
Business response:
• We would like to thank Ms. Rogers for bringing her concerns to our attention. Our investigation shows that all maintenance work orders that were placed during Ms. Rogers residency had been completed in a timely manner and apologize if we did not meet Ms. Rogers expectations. Regarding the time of move out unfortunately, we did not receive any documentation for the carpet cleaning but would be happy to make adjustments if Ms. Rogers can send forward the receipts to our team. We wish Ms. Rogers and her family the best in the... read more
If I could give zero stars I would! I've lived in my current neighborhood for 13 years and a house three doors down has been a rental for the past few years. Tricon doesn't screen their tenants fully and allows anyone and everyone to move in. We've had numerous issues with the last tenants that moved in. It has been so bad that the street has basically been living on eggshells since May! Recently in the past three days the tenants have abandoned the house and have destroyed the inside of it! Cat and dog feces everywhere!!! T... read more
Business response:
• We would like to thank Ms. ****** for bringing this matter to our attention. At Tricon American Homes all prospective residents go through the same screening criteria in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. These reviews are comprehensive and include verifications of employment, recorded evictions, criminal convi... read more
During this pandemic many people’s finances have taken a hard hit and Tricon American homes offers no real relief for residents! My job like many others shut down for a significant amount of time and although some jobs are now getting back to normal that’s not the case for everyone including me! I was told in order to pay the remainder of my rent that I was unable to pay due to this pandemic I had to take that amount from my security deposit which had to be paid back immediately ! Then after that month this past month of aug... read more
Business response:
We would like to thank Ms. McGhee for bringing her concerns to our attention. Our regional team has communicated directly with Ms. McGhee on multiple occasions and have addressed her concerns regarding the 3-day notice she received. On July 17th 2020, Ms. McGhee entered a payment deferral plan with Tricon American Homes. During this agreement a resident is to abide by the agreement requirements but in this instance Ms. McGhee did not. As Ms. McGhee is aware, this was not a notice to evict, but request that Ms. McGhee adhere ... read more
I am currently in Atlanta area the staff is very unprofessional rude and take no responsibility for their mistakes. We moved in about a week ago and the entire process has been a battle, we are being charged for a smart home service that doesn’t work at all also we were told that we needed to get internet to help it work better which was not mentioned at all in lease or any email correspondence with the property manager Francine( she does not know her job). After many reports that this does not work and also having Taryn adm... read more
Business response:
We would like to thank Ms. ********** for bringing her concerns to our attention. We understand that that the device was not working and suggested that Ms. ********** connect the device to the internet to allow it function. After speaking with Ms. ********** offline, Ms. ********** informed our team that they would not be adding any internet services to their home. Therefore, our team made the decision to remove the smart home device from the property. We appreciate Ms. ********** taking the time to work offline to resolve t... read more
AVOID AT ALL COST!!!!! I have had a work order on for Sheetrock l falling off wall for over 3 weeks. Still not resolution. The vendor they selected “doesn’t work weekends” so my ticket was put on the back burner. I called today PISSED because I haven’t gotten a call, and representative “Shayron” was unbelievably rude. She didn’t like the fact that I was just as loud as her or louder. HORRIBLE HORRIBLE COMPANY. Save yourself the hassle and rent from someone else. But let me put my rent on the back burner. I’ll be slapped with... read more
Business response:
We would like to thank Ms. Young for taking the time to express her concerns regarding her maintenance request reported to Tricon American Homes. After further review of Ms. Young’s account, it was discovered that all work orders have been completed, though some requests may have taken longer than our own expectations to resolve. We understand that it is not always feasible to miss work for these items and do apologize for any inconvenience this may have caused Ms. Young and her family. We value Ms. Young’s residency and loo... read more
We rent a home managed by Tricon in Mooresville, NC. For the past month, we have been trying to obtain a key FOB to access the community pool. I made my initial request back on 6/29/20. Today is 7/27/20 and we still have not received a pool key. With a little over a month left for the pool to remain open, I'm afraid my family will not even get to enjoy it after moving into the property at the beginning of May. I've sent numerous emails requesting status and the team in California has been vague with their answers, at times n... read more
Business response:
We would like to thank Mr. ****** for taking time to express his concerns. We value Mr. ******’s residency with us and strive to always respond to our resident requests with a sense of urgency. As of today, our regional team has spoken with Mr. ****** offline to address these concerns. We thank Mr. ****** for his feedback, as it allows us to review our internal communication process and make the proper adjustments to better serve our valued residents.. Will continue to work with Mr. ****** to ensure we provide him with excel... read more
Horrible service! Tried 8times in one day to look at a home. Called and got hung up on. Went back another day. Tried 3 more times to get in. Still no luck. Called and a called no answer. Neighbors all said the realtors are not any good. So over trying. I’ll go through a different company.
Business response:
We would like to thank Ms. ****** for bringing these concerns to our attention. We have confirmed that Ms. ****** was contacting our local leasing agent directly during personal time off. Additionally a follow up call and email were sent to Ms. ****** but no response was received. We would like to apologize to Ms. ****** for this inconvenience. We thank Ms. ****** for considering Tricon American Homes in her rental search. Thank you.
If I could leave zero stars, I would. My husband and I rented a Tricon home in Georgia. We've been good tenants, and have never paid anything late. My parents were coming from California and applied for a house and got denied immediately. Since my dad had no adverse credit, a healthy income, and a sizeable amount of money sitting in the bank, we thought it was a mistake on his application so we paid for a second application and was denied again after several days. After a week of trying to get in touch with Tricon, and recei... read more
Business response:
We would like to thank Ms. *** ********* for expressing her concerns regarding her parents rental application at Tricon American Homes. At Tricon American Homes we do our best to be transparent with our rental criteria and make every effort to alert our prospects prior to submitting an application. Mr. and Ms. ****** submitted an application on June 26th 2020. Upon further review of her account, due to the application being denied the same day the application was submitted, the $250 holding fee was never collected by Tricon ... read more
I was extremely excited for the rental property we chose to reside in for approximately 2 years. Throughout the time that we lived there, we had no issues or concerns with Tricon American Homes. However, upon moving out, they withheld all of our deposit ($1000) and additionally charged us a fee of $1,131. The itemized bill showed that the total cost of damage to the house (deposit + billed amount) was $2,131. Some of the billed items were: pest control, carpet cleaning, kitchen cabinets, power washing, painting of the entire... read more
Business response:
We would like to thank Ms. Raets for bringing her concerns to our attention. At Tricon American Homes, we are committed to providing a clean, safe, healthy environment for each of our residents. Consequently, each resident is presented a home in good working order, that has been returned to its original condition at the time of move-in. We do this so that we may provide the same quality environment to our new residents, as we did for the previous residents. After further review of the images at move out, it was determined th... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open tomorrow at 9:00 a.m.
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