This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
The Callie Apartments
- Apartments
- Dallas, TX
About this business
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The management in charge of getting our security deposit returned to us within 30 days of move out avoided contact for multiple weeks and our money is still missing after the 30 day period which is illegal per ***** state law. ******* Slayer, the women whom I was told was in charge avoided 5 phone calls, messages and emails from me over a 3 week period and still refuses to contact me, only allowing her assistant to reach out to me 2 days before the deadline to inform me that they were unsure of whether or not our money was s... read more
Business response:
We would like to thank **************** for taking the time to bring her concerns to our attention. We apologize for any inconvenience the delay in receiving your security deposit has caused ****************. We have confirmed the error has now been corrected and was mailed out to ****************** forwarding address. Again, we apologize for this inconvenience and understand how frustrating this experience has been. We thank **************** for her residency with Tricon Residency and wish her all the best in her future end... read more
This company seems a bit sketchy. I have privacy concerns as well, why would a company require something so personal as bank statements to identify your ability to pay rent for a home in addition to the check stubs. This is not ok at all and has to be a violation of some sort. Just to do all of that hold money for a long amount of time then turn around and deny an application when all of it checks out. The customer service is terrible. Do yourself a favor and go to the next, Im happy Im pretty sure I dodged a bullet.
Business response:
We would like to thank ****************** for taking the time to share her frustrations regarding the application process here at Tricon Residential. In order to treat everyone equitably and in compliance with Fair Housing and Equal Opportunity laws, we utilize a third-party credit rating agency which objectively qualifies all applicants to rent our homes. Each applicants privacy and personal information is completely confidential. As part of this confidentiality, we do not discuss contributing factors to our decision on pub... read more
The management in charge of getting our security deposit returned to us within 30 days of move out avoided contact for multiple weeks and our money is still missing after the 30 day period which is illegal per ***** state law. ******* Slayer, the women whom I was told was in charge avoided 5 phone calls, messages and emails from me over a 3 week period and still refuses to contact me, only allowing her assistant to reach out to me 2 days before the deadline to inform me that they were unsure of whether or not our money was s... read more
Business response:
We would like to thank **************** for taking the time to bring her concerns to our attention. We apologize for any inconvenience the delay in receiving your security deposit has caused ****************. We have confirmed the error has now been corrected and was mailed out to ****************** forwarding address. Again, we apologize for this inconvenience and understand how frustrating this experience has been. We thank **************** for her residency with Tricon Residency and wish her all the best in her future end... read more
This company seems a bit sketchy. I have privacy concerns as well, why would a company require something so personal as bank statements to identify your ability to pay rent for a home in addition to the check stubs. This is not ok at all and has to be a violation of some sort. Just to do all of that hold money for a long amount of time then turn around and deny an application when all of it checks out. The customer service is terrible. Do yourself a favor and go to the next, Im happy Im pretty sure I dodged a bullet.
Business response:
We would like to thank ****************** for taking the time to share her frustrations regarding the application process here at Tricon Residential. In order to treat everyone equitably and in compliance with Fair Housing and Equal Opportunity laws, we utilize a third-party credit rating agency which objectively qualifies all applicants to rent our homes. Each applicants privacy and personal information is completely confidential. As part of this confidentiality, we do not discuss contributing factors to our decision on pub... read more
Before applying, try to get a detailed cost of the lease. I applied and was shocked to see an additional $86ish a month on the lease cost once the paperwork was sent over to sign; $16 for the smart home monitoring and $35 each month for our two pets, in addition to a $500 pet fee up front. These fees were mentioned in the terms for the background check, but not with a specific amount. Additionally, we asked to see the home before we paid anything beyond the initial $250 holding fee and application fees, but received no respo... read more
Business response:
We would like to thank **************** for taking the time to express his concerns regarding his recent leasing experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Although we do have these fees listed on our website we understand the frustration of not having them listed on our application for prospective residents to view. Due to this inconvenience, we have request a full refund. We appreciate *... read more
***** balriddge and Tricon are buying American homes, making then unaffordable and causing americans to be homeless.If you become homeless because of tricon, know ***************************** and their board are personally responsible
***** balriddge and Tricon are buying American homes, making then unaffordable and causing americans to be homeless.If you become homeless because of tricon, know ***************************** and their board are personally responsible
Before applying, try to get a detailed cost of the lease. I applied and was shocked to see an additional $86ish a month on the lease cost once the paperwork was sent over to sign; $16 for the smart home monitoring and $35 each month for our two pets, in addition to a $500 pet fee up front. These fees were mentioned in the terms for the background check, but not with a specific amount. Additionally, we asked to see the home before we paid anything beyond the initial $250 holding fee and application fees, but received no respo... read more
Business response:
We would like to thank **************** for taking the time to express his concerns regarding his recent leasing experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet his expectations as well as our own. Although we do have these fees listed on our website we understand the frustration of not having them listed on our application for prospective residents to view. Due to this inconvenience, we have request a full refund. We appreciate *... read more
Tricon puts the Con in Tricon. Just avoid the regret now and lease from someone else.
Business response:
We would like to thank ************ for the opportunity to address his concerns regarding Tricon Residential. We request ************ to please direct message us with his contact information and the specific nature/item of concern and we will have our team address the situation. We thank ************ for allowing us the opportunity to resolve.
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 604 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com