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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
we have had a mold issue in this house for some time now. my son is allergic to mold. we even had it on the walls. I asked for a maintenance repair to test for mold and see just how big this problem is. they said I called in for windows!!!! I cannot wait until our lease is up. ever since they took over for Silver Bay they have been awful awful awful. this company should be ashamed.
Business response:
We would like to thank Ms. Doyle, for taking the time to express her concerns regarding her maintenance experience with Tricon American Homes. We are sorry to hear we failed both Ms. Doyle’s expectations and our own. Our regional team confirmed that they were out at Ms. Doyle’s home this past November, and at that time they did not see any issues, however, we would be more than happy to return to the home to assess any maintenance issues she is having. Again, we would like to thank Ms. Doyle for bringing her concerns to our ... read more
HORRIBLE!!! I have been having maintenance issues basically since move in last March. Maintenance took a long time to get with me for an appointment, when they FINALLY did show up after 1 no call no show, 3 hours late, the worker had no supplies but a razor knife and TRIED TO PRY MY SHOWER FROM THE WALL KNOWING HE HAD NOTHING TO FOX IT WITH. When they came back to do the work, 3 hours late again, rather than replacing drywall in the basement where i had a leak they just taped and puttied over where there was water damage and... read more
No way to contact. Always promise yo resolve problem. Code violations looks like an abandoned house. Ower grown weeds etc. Making neighborhood look bad a d nri gi g values down.
Business response:
We would like to thank Mr. ******* for taking the time to express his concerns regarding one of our homes with Tricon American Homes. On January 21, 2020, Mr. ******* reached out via e-mail to bring our attention to his concerns and the issues regarding the property located at **** ** ****** ***** ***** ** *****. Our Maintenance Manager was able to reach out to Mr. ******* and meet with him in person at the property to further discuss his concerns. Mr. ******* was reassured that the necessary steps will be taken to resolve t... read more
i have been in this house three years 2 Those years I was Excited to be in it. i got a letter in the mail stating that I need to be out of this house in hundred and 20 days. They gave me no reason why I need to get out of this house.The AC has broken several times. They're ARE not trying to let me renew my lease. I can't get in touch with anyone I've emailed Tiffany Claudia And Michelle They're giving me the runaround they dont call you back I have to uproot my children and find somewhere else to go I would have loved to sta... read more
Business response:
We would like to thank Ms. **** for taking the time to express her concerns with Tricon American Homes regarding her difficulties getting in contact with our regional office. Our regional team has confirmed that one of our team members did reach out to and spoke with her directly regarding the concerns she had addressed, and Ms. **** was given information as to why her lease was not being renewed. At this time, we have advised Ms. **** to contact the Southern Nevada Regional Housing Authority for further assistance. We apolo... read more
Hello, Everyone! Heating and Air repair guy, Ernie Morales from Tricon American Homes just came and fixed my downstairs heater. He was professional, showed up within the promised time frame, and completed the job within 30 minutes. I'm so impressed. I'd definitely recommend Ernie/Tricon to anyone looking for steller service. Thank you, Ernie/Tricon! We'll be warm now thanks to you. ***** ******
Business response:
***** ******, thank you so much for your kind and positive comments about our team member Ernie. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
Every interaction with this company has been negative. I set up automatic rent payment in January, and every month for 5 months the wrong amount was drafted from my account. Time spent on hold for each time I attempted to correct the problem was an average of 20 minutes. The first time I tried to schedule a move out walk through was December 12. I left message after message and no one called me back. I was frustrated and angry, waiting on hold 25-30 minutes each time I called, only to be told again and again that I would hav... read more
Business response:
We would like to thank Ms. ******** **********, for taking the time to express her concerns regarding her recent move out with Tricon American Homes. 12/16/2019 – Ms. ********** was contacted regarding the scheduling of her move out inspection. This information was sent to the Project Coordinator to follow-up. 12/18/2019 - Ms. ********** was contacted regarding a message she left looking for more information on the move out process. 12/30/2019 - Ms. ********** sent out a response via e-mail to the Assistant Property Manager.... read more
People often only like to leave reviews when they are upset. If someone is pleased a lot of the time they don't think to go rant about how amazing a company is. I am here to do that. I have rented my home with Tricon for not even a full year, but almost. Last month my fiance passed away. One of my worries was of course how in the world am I going to afford my rent payment by myself? I contacted Tricon and told them what was going on and asked if I could be let out of my lease. Tricon got back to me in no time and offered sin... read more
Business response:
Ms. Hollis, we thank you very much for your valuable feedback and this wonderful review. We are happy to hear that we were able to provide you with support and additional assistance during a very difficult time. Thank you for your residency.
Tricon bought the house we are renting from another company. The house has a smart lock. During the transition the entry code was wiped. I found out by being locked out of my property while out on a run. So coming home in shorts with no key an no phone, I could not get into my house. I called the emergency number from a neighbors house and got bounced around for over two hours. Very POOR attempt to help. Eventually, I got someone who said they would issue an emergency work order, but I could expect a charge. Needless to say ... read more
Business response:
We would like to thank Mr. ******* for taking the time to express his concerns regarding his recent customer service experience. We agree that the customer service Mr. ******* received was below par. We have confirmed that our regional team has reached out and offered a resolution on behalf of this inconvenience. We have now received control of Point Central system and are confident this issue should not arise again. Again, we would like to thank Mr. ******* for bringing his concerns to our attention and allowing us an oppor... read more
RIP off the consumer making false promises and collecting more and more money . Dont do business with this company no matter how desperate you are to rent a home.
Business response:
We would like to thank Mr. ********* for taking the time to express his concerns regarding the application and leasing process and Tricon American Homes. At Tricon American Homes, we value every customer, and in order to treat everyone equitably, we utilize a third-party credit rating agency. They objectively qualify all applicants to rent our homes. The applicant’s privacy and personal information are always confidential. We would never discuss contributing factors to our decision on an open forum such as this. However, the... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 594 reviews.
When is The Callie Apartments open?
The Callie Apartments is open now. It will close at 6:00 p.m.
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