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The Callie Apartments

2.7

About this business

Location details

8025 Forest Ln, Dallas, TX, 75243, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.7604 reviews
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Van H.'s profile image
Van H. 
4 years ago

WORST COMPANY EVER. they took our $450 application and holding fee and denied us due to credit issues. the holding fee was refunded but they kept the $200 applications fees. lame, but expected at this point, but here's where it gets worse.; we apply to another home listed by trichon residential and THEY MAKE ** PAY ANOTHER $450 IN APPLICATION FEES!!! they continued to justify the need for additional fees when we had just applied not even a few days before! I wouldn't have done so if I thought our applications hadn't fixed th... read more

Business response:

We would like to thank **************** for taking the time to express her frustration regarding the application process at Tricon Residential. At Tricon Residential, we value every customer and in order to treat everyone equitably, we utilize a third party credit rating agency. They objectively qualify all applicants to rent our homes. ****************** privacy and personal information is confidential and, as such, we do not discuss contributing factors to the decision on an open forum such as this. However, the items cons... read more

Van H.'s profile image
Van H. 
4 years ago

WORST COMPANY EVER. they took our $450 application and holding fee and denied us due to credit issues. the holding fee was refunded but they kept the $200 applications fees. lame, but expected at this point, but here's where it gets worse.; we apply to another home listed by trichon residential and THEY MAKE ** PAY ANOTHER $450 IN APPLICATION FEES!!! they continued to justify the need for additional fees when we had just applied not even a few days before! I wouldn't have done so if I thought our applications hadn't fixed th... read more

Business response:

We would like to thank **************** for taking the time to express her frustration regarding the application process at Tricon Residential. At Tricon Residential, we value every customer and in order to treat everyone equitably, we utilize a third party credit rating agency. They objectively qualify all applicants to rent our homes. ****************** privacy and personal information is confidential and, as such, we do not discuss contributing factors to the decision on an open forum such as this. However, the items cons... read more

Omari C's profile image
Omari C 
4 years ago

Hello, I sold my home on July 22nd 2021 to Tricon residential they made the closing quick which i did like however this highly greedy company offered for me to stay in the property and rent short term without a full lease agreement. During these times finding rental properties are impossible in the Tampa Bay area. I agreed to stay and agreed to the rental fees and etc. As of Today September 16th i still havent heard from this company about the vacating process or even a receipt of payment that was made. They demanded up fron... read more

Business response:

We would like to thank ******************** for taking the time to express his concerns regarding his recent experience with Tricon Residential. Our team apologizes for the frustrating experience ******************** had at the start of this transaction. We have confirmed that a member of our team has contacted ******************** offline to further discuss his concerns. We appreciate ******************** patience with us and we are confident this will not be an issue again in the future. We thank ******************** for r... read more

Omari C's profile image
Omari C 
4 years ago

Hello, I sold my home on July 22nd 2021 to Tricon residential they made the closing quick which i did like however this highly greedy company offered for me to stay in the property and rent short term without a full lease agreement. During these times finding rental properties are impossible in the Tampa Bay area. I agreed to stay and agreed to the rental fees and etc. As of Today September 16th i still havent heard from this company about the vacating process or even a receipt of payment that was made. They demanded up fron... read more

Business response:

We would like to thank ******************** for taking the time to express his concerns regarding his recent experience with Tricon Residential. Our team apologizes for the frustrating experience ******************** had at the start of this transaction. We have confirmed that a member of our team has contacted ******************** offline to further discuss his concerns. We appreciate ******************** patience with us and we are confident this will not be an issue again in the future. We thank ******************** for r... read more

Kenneth B's profile image
Kenneth B 
4 years ago

They don't take care of their property. The house has mold forming on the sides. When I told them about this matter, their response was if I wanted it did it would be my responsibilty. This is not my house so if they don't care why should I. The house needs power washing bad 

Business response:

We would like to thank ******************** for bringing his concerns to our attention. Our regional office has addressed these concerns offline and a work order was created and the power washing has been completed. We will continue to work directly with Ms. ******* to ensure satisfaction. We appreciate ************************ patience and the opportunity to allow us to work towards a resolution offline. 

Kenneth B's profile image
Kenneth B 
4 years ago

They don't take care of their property. The house has mold forming on the sides. When I told them about this matter, their response was if I wanted it did it would be my responsibilty. This is not my house so if they don't care why should I. The house needs power washing bad 

Business response:

We would like to thank ******************** for bringing his concerns to our attention. Our regional office has addressed these concerns offline and a work order was created and the power washing has been completed. We will continue to work directly with Ms. ******* to ensure satisfaction. We appreciate ************************ patience and the opportunity to allow us to work towards a resolution offline. 

Monique B.'s profile image
Monique B. 
4 years ago

SHUT THIS COMPANY DOWN ALREADY! TriCon wanted approximately $300 upfront just to apply... yet had the audacity to not post ANY interior pics of a $3,000 / month rental. On top of that, they continue the insults by sending you a link for a "virtual tour" but then it asks you to pay $1.99. W T F ? Like it's a peep show... "for just $1.99 a minute you can view this HOT home...." LOL! THIS COMPANY IS A JOKE! SHUT IT DOWN! 

Business response:

We would like to thank ****************** for taking the time to share her feedback regarding our leasing process. At Tricon Residential we do our best to be transparent with our leasing process and make every effort to discuss this information with our prospects. Our website includes both move-in ready homes and pre-marketed homes. Unfortunately, when a home is in the pre-marketed phase, we are at times unable to publish photos as the home is undergoing cleaning and/or maintenance. Prospects are notified of the homes status... read more

Monique B.'s profile image
Monique B. 
4 years ago

SHUT THIS COMPANY DOWN ALREADY! TriCon wanted approximately $300 upfront just to apply... yet had the audacity to not post ANY interior pics of a $3,000 / month rental. On top of that, they continue the insults by sending you a link for a "virtual tour" but then it asks you to pay $1.99. W T F ? Like it's a peep show... "for just $1.99 a minute you can view this HOT home...." LOL! THIS COMPANY IS A JOKE! SHUT IT DOWN! 

Business response:

We would like to thank ****************** for taking the time to share her feedback regarding our leasing process. At Tricon Residential we do our best to be transparent with our leasing process and make every effort to discuss this information with our prospects. Our website includes both move-in ready homes and pre-marketed homes. Unfortunately, when a home is in the pre-marketed phase, we are at times unable to publish photos as the home is undergoing cleaning and/or maintenance. Prospects are notified of the homes status... read more

Bri's profile image
Bri 
4 years ago

This company seems very fraudulent. The first house we applied for they approved us for then all of a sudden said we didnt make enough. Luckily they gave me my holding fee back but not the applications. The second house we applied for they wanted us to sign the lease and pay the deposit before we could even see the home and could not provide us relevant information of the home that we were requesting such as appliances and state of the home. They only provided three pictures of the home and none of them even gave you a full ... read more

Business response:

We would like to thank ****************** for taking the time to express her concerns regarding her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted ****************** and cancelled the application per her request. Additionally, we have issued a full refund in the amount of $349.98. We appreciate ******************** feedback, as it helps us enhance our processes an... read more

Frequently asked questions about The Callie Apartments

How is The Callie Apartments rated?

The Callie Apartments has a 2.7 star rating with 604 reviews. 

When is The Callie Apartments open?

The Callie Apartments is closed now. It will open at 10:00 a.m. 

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