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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
If there's a 0 Star to give them, I will!!! I helped a family (Katherine and Yessenia Cruz) to have a place to live which I thought is right but ending I was wrong! They cried for help since no one can help them to have a place to stay. So I agreed to rent a house for them under my name simply because they can't rent on their own!!! They lied to me on a certain point! After letting them live on the house for 1 year and 6 months, they don't want to move out and they didn't even pay the last rent and left the house in chaos!!!... read more
Don’t care or help their residents. Poor quality homes.
Business response:
We would like to thank Ms. ******** for brining her concerns to our attention. At Tricon American Homes we strive to provide our residents with quality, professionally renovated homes in good neighborhoods. A Tricon American Homes representative has contacted Ms. ******** to follow up on any on-going issues throughout the home. The work was scheduled and completed for Ms. ******** on May 12th, 2020. A direct point of contact was also provided to Ms. ******** should she have any maintenance concerns in the future. We value Ms... read more
I'd like for the CEO to know that his Florida office is infringing on tenant rights of peaceful enjoyment and if not rectified immediately I will be suing the company. My lease was until April 15, 2020 and before I vacated the property a move-out technician from your company entered my home without my permission or knowledge; turned every light on, turned the ac down and disconnected the garage door. I had not completed my move out and still had personal items in the home to collect. Someone at the Florida office by the name... read more
Business response:
We would like to thank Ms. Eck for brining her concerns to our attention. After speaking with Ms. Eck offline, our regional team made the decision to remove all charges from Ms. Eck’s move out statement. Ms. Eck was understanding of the charges for the debris that was left behind. We appreciate Ms. Eck taking the time to work offline to resolve these issues and allow us another opportunity to clarify. We thank Ms. Eck for her residency.
Terrible property management company. They are purposely avoiding calls from current residents during a pandemic when they need to talk to someone. I know that they have staff working because if you want to rent a property or have a maintenance request, they are answering. This is avoidance and fraud.
Business response:
We would like to thank Ms. ***** for sharing her concerns about her recent experience with Tricon American Homes. During these uncertain times, our Service Center is experiencing an extremely high volume of calls, which has caused a delay in our response time. We understand that this can create frustrating situations for our residents, and have actively been putting solutions in place to improve wait times (i.e. additional online resources, updating internal processes, etc.). As of this time, a Tricon American Homes represen... read more
I recently applied for a home and was immediately accepted. I had questions about my lease agreement and wanted to ask any and all questions before I signed. I have been attempting to call the office and speak to an agent. Unfortunately, I have not been successful in speaking to anyone. Numbers I have called have either been disconnected, hang up immediately, or I have been on hold for hours. This is very concerning considering I am to be a future resident and cannot get in touch with anyone. They have already taken my money... read more
Business response:
We would like to thank Ms. ******* for expressing her concerns regarding Tricon American Homes' leasing process and communication. We are committed to holding ourselves to a standard of exceptional customer service; however if our residents' experiences ever fall short, we strive to be as transparent as possible. • On April 2nd 2020, Ms. ******* submitted an application for 7116 Hillcrest Chase Drive • On April 3rd, 2020, Corelogic, the third-party screening company used by Tricon American Homes, was experiencing issues with... read more
They do not seem to want to rent, I'm not sure what to think. Their web site is impossible and their response time is ridiculous.
Business response:
We would like to thank Ms. ****** for expressing her concerns regarding Tricon American Home’s leasing process. In the Terms and Conditions agreed upon by Ms. ****** when completing the application, Tricon American Homes clearly states the following: These terms and Tricon American Homes’ qualification criteria apply to Applicants, only. Guarantors and co-signers are not accepted in the application and leasing processes. A Tricon American Homes representative explained that the additional applicants would need to re-apply an... read more
I am very displeased with my experience duentonthw fact that I was denied, and the only thing that was on mynreport was outstanding medical bills. Who doesn't have those?? Tricon needs to be very very specific on the qualifications on what will get you approved. They need to say if you have any outstanding medical bills, you will not be approved. The online app process was pretty easy. But I'm very disappointed, due to the fact that I really wanted the house I applied for.
Business response:
We would like to thank Ms. ****** for reaching out about her application. There are various factors that go into how a screening score is determined. Each individual knows their credit history the best and in detail. The decision is based off a Preset CoreLogic Score Range on the consumer report that determines the result. Below are factors that can negatively impact an applicant's screening score, as determined by CoreLogic Rental Property Solutions: 1. Credit history, quality and quantity - credit score of overall credit h... read more
This company is awful. Since I moved into my home in April of 2019 we’ve had nothing but problems. The most recent issue being that our septic tank over flowed leaving our home with an awful odor. After further investigation and three companies later it turns out that on top of the septic issue our home also had a leak in the foundation. We were told today that the pee trap in the crawl space under the home has been open since before we moved in meaning that every time we flushed the toilet it was being put out under our hou... read more
Business response:
We would like to thank Ms. Miller for taking the time to express her concerns regarding her most recent maintenance experience with Tricon American Homes (TAH). 2/26/20-Ms. Miller placed a work order (WO) for a busted pipe under the house. An emergency WO was created with our preferred vendor Creative. Creative went out to the home and found that the leak was a septic back up. WO was reassigned to our preferred vendor Home Pro. Due to the smell of the septic tank, TAH approved a 1-night hotel stay for Ms. Miller and her fami... read more
If you are a Realtor and expect to get paid for bringing a tenant. Don't bother wasting your time. I wouldn't even give this company one star.
Business response:
We would like to thank Mr. ******** for expressing his concerns with Tricon American Homes. After looking into this case, our regional team confirmed that Mr. ******** was not the leasing agent on the resident’s rental application. On January 3, 2020, the resident reached out to our Leasing Agent interested in viewing one of Tricon American Homes rentals. Our leasing agent was working with the resident to find them the home of their choice. On January 15, the resident stated in a text message that she was working with a frie... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 594 reviews.
When is The Callie Apartments open?
The Callie Apartments is open now. It will close at 6:00 p.m.
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