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The Callie Apartments
- Apartments
- Dallas, TX
About this business
The Callie Apartments in Dallas, TX offer style and elegance throughout its community. Take advantage of spacious floor plans and high-end amenities. Enjoy a resort-style pool, fully equipped fitness center and on-site dog park. Apartment homes feature quartz countertops and kitchen islands, stainless steel appliances and wood-style flooring. Live just minutes away from Dallas premier dining, entertainment and shopping.
Location details
8025 Forest Ln, Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I put in an application 2 rent a property thru this company. I read the requirements of renting on their website, I pd the application fee & $250 I received an email stating approved pending ID, I resent my ID I received a phone call asking 4 two more checks stubs &my Jan **** statement.Remind u I sent the required check stubs no where on the website it states a **** statement so when I called & sd I feel uncomfortable showing them my **** statement cause I feel that my personal business the Lady was very rude & sd I can sen... read more
Business response:
We would like to thank Ms. ***** for taking the time to express her concerns. At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. These reviews are comprehensive and include verification of employment, recorded evict... read more
Tricon has been amazing to rent from. We began renting in Feb 2020 just as Covid 19 showed its ugly face. They have been patient and kind thru the whole pandemic. If we contact them. Concerning a maintenance issue they are right on it. Within just a few days they are here for any repairs. Thank you, Tricon *********************
Business response:
****************, we thank you very much for your valuable feedback and this wonderful review. We are happy to hear that we were able to provide you with support and additional assistance during a very difficult time. Thank you for your residency.
I moved to ******* in 2019 straight into a home from Tricon, then I went on vacation immediately after. While I was overseas I received a disturbing phone call stating that there was a drainage issue. If you take a bath the face basin would overflow, if you flush the toilet the shower would not drain properly etc. Let the problems begin!! I hate these kind of issues especially since I have not even been in the house for a month yet. Fast forward, maintenance came and fixed it the guy was thorough I must say. He indicated tha... read more
Business response:
We would like to thank Mr. ***** for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team would like to learn more about this experience. We appreciate Mr. *****'s feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconvenience. We look forward to serv... read more
been resident for one almost a year sign up for auto pay on the 1st of every month. This has happened twice in 10 months if there is a billing error between the 1st of the month and 5th of the month that is corrected, and is not in your favor, you will not be able to to receive a refund of the online payments service fee, and will be charged the additional **** fee in order to avoid a late fee. When brought to the attention of the staff, the attitude is where the confusion due to everything being in the lease agreement. It i... read more
Business response:
We would like to thank Mr. ********* for taking the time to express his concerns regarding his recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team would like to learn more about this experience. We appreciate Mr. *********'s feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconvenience. We look forward... read more
I try to be as considerate as possible being that I used to work for property management but this is the worst experience with any property management I have ever had. I would not recommend renting through Tricon Residential ever. After applying, I had high hopes. Minutes later I receive an email stating our application was approved pending a few details. I missed a call close to the office closing and the voicemail stated that we needed to upload a few more documents. This voicemail was so chaotic that it was hard to unders... read more
Business response:
We would like to thank Mr. ***** for taking the time to express his concerns regarding the application process at Tricon Residential. At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. These reviews are comprehensiv... read more
I have been a resident of for over 3 years. I just want to say that this is the absolute best property management company my family and I have experienced. Every single maintenance request is handled promptly. ***** was great and even came on a Saturday to complete a repair, in addition to being very friendly and professional. I would not want to rent from any other company. My lease renewal process and any concerns I have are addressed in a timely fashion. Tricon is the way to go.
Business response:
*************************, thank you so much for your kind and positive comments about our team member. We are so happy to hear that you are a satisfied resident and are pleased with our services. Thank you!
I have rented with Tricon for years, since they took over from the previous company. Ive been in the same home for over 6 years and have the most frustrating time dealing with this company. The maintenance request portal is horrible for following up on requests; the information either isnt correct or completely missing and there are never any notes. Calling isnt any better because their staff has no idea what theyre looking at either. On top of that, they use the cheapest labor they can find that do half a** jobs and dont cl... read more
Business response:
We would like to thank Mr. ***** for bringing his concerns to our attention. We apologize that we failed to meet her expectations as well as our own, which includes providing seamless customer service. We apologize for the lack of communication Mr. ***** received throughout the mentioned issues. We appreciate his feedback, as it helps us enhance our processes and procedures in our continuous effort to improve and sincerely apologize for the inconvenience. We wish Mr. ***** the best and look forward to continuing to serve him... read more
Our move-in was set an entire month in advance, but we werent told until less than 48 hours beforehand that the house wasnt ready. Now less than 24 hours before our second promised move-in, again were told that the house isnt ready. Weve been timely with everything Tricon required from us- deposit, rent, insurance and utilities. Tricon has responded by treating us like a nuisance.
Business response:
We would like to thank Ms. ******** for taking the time to express her concerns regarding her move in date with Tricon Residential. Upon reviewing the condition of the home, it was determined that there were items beyond normal wear and tear that needed to be addressed. Our regional team contacted Ms. ******** to inform her the move in date would no longer work as there were more items that needed to be addressed than originally anticipated. We understand that moving is already stressful and apologize for any inconvenience t... read more
We are attempting to move out of a Tricon rental on 1/5, and there has been a whole list of issues since the day we moved in 5/1/20. We were not sent info about move out until Thursday 12/23 afternoon (before a federal holiday) at which point the person in charge of our lease left the office and is out until 1/5 so we have went through h*** trying to get any answers to our questions. We've already been apologized to for getting this info sent late and told it should have been sent weeks ago. When we moved in, we completed a ... read more
Business response:
We would like to thank ************** for taking the time to express her concerns regarding her move out experience with Tricon Residential.Our regional office has confirmed that they have contacted ************** directly and have completed the move out inspection as of 1/5 as well as provided her with the inspection report. As no charges were asserted, we will be providing ************** with a full refund of her security deposit. We appreciate Ms. ****** feedback, as it helps us enhance our processes and procedures in our... read more
Frequently asked questions about The Callie Apartments
How is The Callie Apartments rated?
The Callie Apartments has a 2.7 star rating with 590 reviews.
When is The Callie Apartments open?
The Callie Apartments is closed now. It will open tomorrow at 9:00 a.m.
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