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The Arbors
- Apartments
- Maple Shade, NJ
About this business
Location details
220 S Lenola Rd, 220 S. Lenola Road, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Maintenance Elbert, Troy and Aaron came immediately to fix a leaky faucet in my kitchen and have amazing customer service and professionalism! Great place to live !!!
Business response:
We make every effort to provide the highest living experience to our community and invite you to continue sharing your thoughts and suggestions. We love to hear from our residents!
Great place to live Moved in here not to long ago and had an issue with my unit. They sent Aaron and Elbert to fix the issue immediately! I am very satisfied with the customer service and attention to detail they give our apartments!!! Thanks guys
Business response:
Thank you for the 5-star rating and appreciation of our team's hard work! It is our pleasure to assist our valued residents. Have a great day, and please let us know if you need our attention!
Great service Ms. Karen showed us all the available apartments we wanted to see even though we didn't have an appointment. She really sold us. The apartments look great ??
Business response:
Thank you for the 5-star rating and appreciation of our team's hard work! It is our pleasure to assist our valued residents. Have a great day, and please let us know if you need our attention!
A Nice Change of Pace So far, the experience has been great! I moved in officially 01/31 from North Jersey, and the building has been extremely quiet (working full-time + being a full-time grad student, peace and quiet is really all I require). And maintenance has been such a delight - Charles (the handler for the building I live in) is nothing short of professional and responsive, couldn't have asked for better!
Business response:
We are so happy to have you with us and to see how much you have enjoyed your experience and the level of service you have been provided. We are here for you if you were to have any questions or concerns going forward.
Perfect Start, just wish my heat worked. I have moved in for some time now however had to call maintenance out 2 times just for my heat. My baseboards never seem to produce heat and last time I had maintenance out they said it should be working fine. Well it’s been over 8 hours and I still have no heat. Really don’t want to have to buy a space heater...but that might be the case.
Business response:
We greatly apologize for any possible issues that may have occurred. We can assure you that any issues as such that are brought to our attention are taken seriously and want to see that they are properly addressed. When you are able, please reach out to a team member and they will be sure to assist you with any outstanding concerns.
Beautiful Property Spacious Apartments Stopped by the property to gather information about vacancies. Unfortunately I just missed leasing who was out on the property but Karen the property manager stopped and took time to answer all my questions and show me the model unit. Gorgeous apartment and very spacious with a great amount of shops near by! Looking forward to moving in once my transfer with work takes effect!
Business response:
Thank you for taking the time to view our community, as it was a pleasure to be able to show you all that we are able to offer our residents. As always, please let us know if you were to need anything going forward.
Communication stops It seems like after you signed your lease communication stops hard to get in contact with someone reached out multiple times about my electric was never told that you don’t put your own electric in your own name it’s through the apartment also reached out about my rent going up in my portal after I signed my lease and still haven’t gotten a response I’ve been here less than a month and already regretting my decision Bad communication all across-the-board Apartments are good so far not 100% it does have so... read more
Business response:
We greatly apologize for any issues you may have had. We want to be sure that you can reach our office staff and that they can make sure that any outstanding issues are properly attended to. Let us assure you that every resident is valued, and we have a commitment to making sure that they have a great time here, and we look forward to working with you.
Wonderful apartment! Woods Edge Apartments is a very nice, safe and friendly community. Sorry I had to relocate for work. My experiences were all positive. Karen the property manager was amazing, professional and honest. I would definitely recommend anyone wanting to live in the area to consider Woods Edge as his or her next residence to call home.
Business response:
Hi! We appreciate you taking the time to rate us and give your feedback. Our team strives to create an inviting and welcoming community for our residents to call home, so we're glad that we were able to achieve this goal for you. We wish you the best!
Great experience! Loved these apartments. Karen could not have been more helpful and really sold us
Business response:
Five-star reviews from happy residents are the best! Thank you!
Frequently asked questions about The Arbors
How is The Arbors rated?
The Arbors has a 3.5 star rating with 343 reviews.
When is The Arbors open?
The Arbors is closed now. It will open on Monday at 8:00 a.m.
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