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The Arbors
- Apartments
- Maple Shade, NJ
About this business
Location details
220 S Lenola Rd, 220 S. Lenola Road, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mice, Roaches & more… DO NOT MOVE HERE Boyfriend moved here in June 2020 and has been making maintenance complaints every month complaining of roaches, mice, and mildew smells. Management doesn’t respond to calls, maintenance is low staffed so they pretend to complete work that isn’t completed. When they do finally have pest control come they give you no notice and you have to keep harassing them to bring extermination every week, if not they will not show up. DO NOT MOVE HERE. Building B, C, and D are DISGUSTING, but they t... read more
Business response:
Hi there. While we appreciate your feedback we are disappointed to read about these claims. We invite your boyfriend to come speak with us directly so we can further discuss these claims made against our team and community. Thank you and we hope to hear from you soon.
Outstanding Management Can't say enough about the Management here. Karen does an outstanding job at running the place. Tay and Jose are fantastic. If I could give more than 5 stars I would
Business response:
We're grateful to know that your experience with our team was an amazing one! We're always happy to hear appreciation from our customers. If there is anything else we can do to improve your overall experience, please don't hesitate to reach out!
Karen - exceeds expectations! Thank you! So impressed with Woods Edge! We made the right choice for sure. This place has transformed under new ownership and Karen's attention to detail and excellent customer service
Business response:
Thank you for your support! We are proud of the community we are working so hard to create here at Woods Edge so it is amazing to see that our efforts have not gone unnoticed. If there is anything we can do to improve your experience please let us know!
Great maintenance Troy and Mike gave me a new refrigerator the SAME DAY I put in my work order. Very grateful for them and the maintenance staff!
Business response:
Thank you for your five-star review. Our team always strives provide 5-star service to all of our residents so we are delighted we have made your experience a positive one and please reach out if there is anything else we can do for you!
Maintenance Team Great Maintenance Team! Omar and Troy did a great job in my unit fixing things that needed to be fixed getting everything done in a fast sufficient manner.
Business response:
Thank you for taking the time to leave us this 5-star review and for supporting our community. We are happy to see that you were provided with exceptional service from our maintenance team. Take care!
Maintenance team is awesome!!! Omar and Tay are great! Very professional and patient. I never have a problem getting any repairs!
Business response:
Thank you for your five star review and positive feedback. Our team is delighted to hear that we were able to serve you so well. Please reach out if there's anything else we can do for you!
Responsive Maintenance Workers We submitted a request for multiple things to get fixed throughout the apartment. Troy and Mike were efficient, polite, respectful that I was working from home, and quickly fixed the issues we had. I'd consider them to be a great asset to Woods Edge. We appreciate their quick response and efficiency.
Business response:
Thanks for sharing some insights on your experience with our team! We go above and beyond to provide our residents with 5-star service so it is amazing to know that you have benefited from these efforts. If there is anything else we can do for you please let us know. We are happy to help!
Thank you troy Thank you Troy ! The staff is amazing! I reached out with a leak in my bathroom and maintenance was quick to respond and had troy here within the hour. And fixed the problem . staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others."
Business response:
Thank you for taking the time to leave us this 5-star review and for recommending our community. We are happy to see that you were provided with exceptional service from both our management and maintenance team. Have a great day!
Wonderful Great place, even better staff. Karen is definitely not your typical KAREN, she was wonderful and very helpful along with the maintaninance guys who do a wonderful job
Business response:
Thank you for taking the time to leave us this 5-star review of our community. We are happy to see that you were provided with exceptional service from both our management and maintenance team. Thanks, again!
Frequently asked questions about The Arbors
How is The Arbors rated?
The Arbors has a 3.5 star rating with 343 reviews.
When is The Arbors open?
The Arbors is closed now. It will open on Monday at 8:00 a.m.
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