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The Arbors
- Apartments
- Maple Shade, NJ
About this business
Location details
220 S Lenola Rd, 220 S. Lenola Road, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautifully Renovated Apartments After touring and seeing how spacious and beautiful the apartments are (THEY HAVE GAS STOVES) and how much Tailing and Karen in the management office know about the property and its surroundings has made my new home search come to an end!
Business response:
We are so happy to hear that you have decided to make Woods Edge your new home! Thank you for choosing us and please reach out if there is anything we can do for you moving forward. Welcome home!
Slow Improvement This complex has it's issues the improvements are coming along slowly. However, I can say the maintenance team has been one of the greatest reasons to live at this property. They are all hard working but especially Bert! He has fixed so many issues in my apartment from leaks, temperature control issues, appliances breaking. He goes above and beyond to try to correct every problem in this building and that is difficult being that there are so many tenants. He also works in a very timely manner and you can alw... read more
Business response:
Thank you for your feedback, and we are happy to hear that our efforts have not gone unnoticed! Our team is always looking for ways to improve our community because our residents deserve it, so we truly appreciate your insights. We are glad to hear your positive remarks and if you would like to further discuss your comments please give us a call so we can work towards solutions. Thanks, again!
Excellent Management Staff Woods Edge is such a lovely community. I am very impressed with the compassion and effort Karen brings forth along with the quick response time of the maintenance staff. Immaculate work and best of all, they clean up after themselves. Thank you so much for making this community as lovely as it is.
Business response:
It is so nice to hear appreciation from our residents! We believe that a 5-star community begins with the little things, so we are glad to know that our efforts have not gone unnoticed. Thank you for your kind feedback and have an amazing day!
Do NOT be fooled Packages always stolen, ridiculous cockroach infestations, they shut the water off daily, washer/dryer setup is disgusting, car tires were stolen. I could go ON if it weren’t for the character limit
Business response:
Due to the nature of your concerns, we think it would be best if we spoke with you directly. Please stop by our office at your earliest convenience so we can discuss these claims. We look forward to speaking with you soon.
Maintenance team The new Maintenance Team is great! Omar and Burt did a great job in my unit fixing the heater. They both, not only did the maintenance work but also clean up the mess after the work. Omar also does the follow-up every time they fix something in the unit.
Business response:
Thank you for sharing your insights with our team! We are delighted to see that you were met with such exceptional service from Omar and Burt. We are happy to help!
GREAT PLACE TO LIVE Very clean excellent location. Kind and friendly staff spoke to a Troy and Bert. Very nice and comfortable property.
Business response:
Hi there! We're thrilled you feel this way. Thank you so much for the kind review. We appreciate you!
Redisdent Had an emergency leak in my bathroom Omar an Henry did an amazing job fixing my bathroom. They really communicated with me an went above an beyond. Also worked late to make sure I was able to shower.
Business response:
Thank you for sharing some insights on your experience with our team. We are delighted to hear that Omar and Henry were able to serve you so well, and please reach out if there's anything else we can do for you. We are happy to help!
Mice, Roaches & more… DO NOT MOVE HERE Boyfriend moved here in June 2020 and has been making maintenance complaints every month complaining of roaches, mice, and mildew smells. Management doesn’t respond to calls, maintenance is low staffed so they pretend to complete work that isn’t completed. When they do finally have pest control come they give you no notice and you have to keep harassing them to bring extermination every week, if not they will not show up. DO NOT MOVE HERE. Building B, C, and D are DISGUSTING, but they t... read more
Business response:
Hi there. While we appreciate your feedback we are disappointed to read about these claims. We invite your boyfriend to come speak with us directly so we can further discuss these claims made against our team and community. Thank you and we hope to hear from you soon.
Outstanding Management Can't say enough about the Management here. Karen does an outstanding job at running the place. Tay and Jose are fantastic. If I could give more than 5 stars I would
Business response:
We're grateful to know that your experience with our team was an amazing one! We're always happy to hear appreciation from our customers. If there is anything else we can do to improve your overall experience, please don't hesitate to reach out!
Frequently asked questions about The Arbors
How is The Arbors rated?
The Arbors has a 3.5 star rating with 343 reviews.
When is The Arbors open?
The Arbors is open now. It will close at 5:00 p.m.
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