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The Arbors

3.5

About this business

Location details

220 S Lenola Rd, 220 S. Lenola Road, Maple Shade, NJ, 08052, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5343 reviews
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Robert S.'s profile image
Robert S. 
4 years ago

Thank you, thank you, thank you Thank you, thank you, thank you. First I like to thank Jocelyn in the leasing office for making me feel so welcome to the Woods Edge community. After living in a home for 30 years and moving into an apartment it is a big change and challenge in my life but with her help I am feeling at home. Thank you for handling everything in a timely and efficient manner. I am so grateful. I needed a new patio screen door and my mailbox fixed which they did in the most professional and pleasant manor. Grate... read more

Business response:

Thank you for taking the time to leave us this 5-star review and for recommending our community. We are happy to see that you were provided with exceptional service from both our management and maintenance team. Thanks, again! 

Nia R.'s profile image
Nia R. 
4 years ago

Maintenance Great response time and was highly professional. More than helpful and great suggestions 

Business response:

That is so wonderful to hear! We are delighted to know that we continue to provide our valued residents with 5-star service. Have a great day! 

Richard S.'s profile image
Richard S. 
4 years ago

Very impressive Normal wear and tear of everyday life happens, sometimes rather irritating however Karen and maintenance crew addressed the issues In a very clean, timely and professional manner! 

Business response:

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and please let us know if there is anything you may ned assistance with. Your happiness is vital to us! 

Chanelle C.'s profile image
Chanelle C. 
4 years ago

PLEASED WITH OUR SERVICES Troy and Omar came in immediately to come fix a leak we had in our sink! They checked it out, left to get what we needed and were back within the hour. Or sink was working perfectly after. So far we’ve been here a month and they’ve responded the more urgently than even our property manager has. 

Business response:

Welcome home! Thanks for taking the time to share some insights on how our team was able to provide you with 5-star service so far. We are thrilled that you are having a positive experience so far and hope to keep it that way so please let us know if there is anything we can do for you moving forward. Thanks again and have a great day! 

Mia M.'s profile image
Mia M. 
4 years ago

0/10 would not recommend Unless you want to live in an apartment with leaks, bugs, and maintenance who never answers/responds I would not recommend moving into this apartment. Oh and smelly hallways 

Bridget P.'s profile image
Bridget P. 
4 years ago

Troy is my hero today I've been here 8 months and it's been good. Then I met maintenance man Troy and things are GREAT! I had a few minor issues I didn't want to bother anyone about, but Troy insisted he fix it all and fix it he did. Pleasant conversation and everything is perfect. They're really doing a beautiful job with renovations. 

Business response:

Thank you for your five star review! Our team is delighted Troy could serve you so well. Please let us know if there is anything else you need from us. Your happiness is vital to us! 

sarah b.'s profile image
sarah b. 
4 years ago

Much better Things have really looked up! The maintenance supervisor Bert has not let me down.He makes sure things are getting done and the staff is doing a great job with keeping the lot clean.Thanks! 

Business response:

Thanks for the wonderful review of Woods Edge Apartment Homes. We appreciate you taking time to leave your feedback and we hope you have a great day! 

george p.'s profile image
george p. 
4 years ago

Staff is wonderful! Great staff!! Bert you and the guys are great thanks for maintaining the property,looking good! 

Business response:

We appreciate the lovely feedback of Woods Edge Apartment Homes and we will be sure to pass the compliments along. Thank you and have a great day! 

Karen S.'s profile image
Karen S. 
4 years ago

I love this place! The maintenance man Mike came today and put new smoke detectors in. I didn’t even know I needed new ones! Not only did he replace the old ones but he cleaned up the floor before he left. Great service. 

Business response:

We appreciate your kind words and recognition of our maintenance team for their great service! Please do not hesitate to let them know if you were to need anything going forward. 

Frequently asked questions about The Arbors

How is The Arbors rated?

The Arbors has a 3.5 star rating with 343 reviews. 

When is The Arbors open?

The Arbors is closed now. It will open on Monday at 8:00 a.m. 

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