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The Arbors
- Apartments
- Maple Shade, NJ
About this business
Location details
220 S Lenola Rd, 220 S. Lenola Road, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New Management, Very impressed The buildings are under construction but the insides look great. The building was clean and bright. There was a maintenance man on site, named Charles who kept the building very clean. great job! I would definitely recommend this place. The hallway smelled fresh and once I looked over the apartment, I was very impressed. I reviewed this building years ago but was not! This is a vast Improvement
Business response:
Thank you so much for taking the time to leave us this excellent review. We strive to provide top-notch service and truly cherish our residents. Have a wonderful day!
Getting better Hello I have lived here for 10 years and have seen changes in the new ownership. There have been a lot of repairs to the buildings that appear to be on going. The maintenance staff and management office have been exceptionally prompt and helpful. This place appears to be on a good trajectory. I recently moved into a larger apartment and the maintenance worker Bert has been very helpful in making my move pleasant by resolving minor issues quickly. They have repaired the roofing, and installed security cameras. ... read more
Business response:
Thank you for the detailed and honest feedback! We make every effort to provide the highest living experience to our community and invite you to continue sharing your thoughts and suggestions. We love to hear from our residents!
Clean building Property under new management and it shows. Even while major renovations are ongoing I was impressed by the cleanliness of the building I viewed and the professionalism of a maintenance staff member name Charles. He was patient and courteous while answering my questions when he was clearly very busey.
Business response:
Thank you for taking the time to leave us such a great review,! We could not be happier with how much you enjoy our community. Let us know if you have any questions or concerns in the future. Thanks, again!
Great service I am pleased to say that I had a wonderful experience dealing with an issue i was having in my apartment. Unfortunately I had a leak in my bathroom, but they sent a new maintenance man to check it out. He was friendly and very professional. He found the problem and quickly made all the repairs. He cleaned up his work area when he was finished and everything went very smoothly. It seems that they have new management which I am very pleased with. Thanks Raul!!
Business response:
We appreciate you taking the time to let us know what we're doing right. Our mission is to exceed resident expectations, and we love knowing we've accomplished this goal. Let us know if you ever need our attention, we are here to help!
Nonsensical Noise/Music-Management does not care/Strong smoking smell I moved into an apt unit on August 31, 2020, and after sometime, I started to hear LOUD music, even early in the morning and late night, close to midnight. I am not able to hear the news on TV. I emailed and called the management a few times. The first time I did contact the management, they told me that it was a contractor. I am not sure if they talked to the person (the management said they did), but it became better. However, the person(s) have not corr... read more
10/10 Been going here for a while to visit my friend, the new renovations are looking good & she had a leak we thought wouldn’t get fixed but Mike was nice & fixed it right away for her.
Business response:
Thank you so much for taking the time to share your kind words with us! We could not be happier to see that you have enjoyed your experiences during each visit and are happy with the community we have been able to create. Thanks again!
New owners great maintenance! After living here for a few years I’ve definitely noticed a change! Since the new owners they been doing a great job with trying to keep the parking lot clean and free of debris also I noticed the quality of air in the building has improved smells much cleaner.After speaking to Bert one of the maintenance workers here, he was explaining of all the changes that had been happening and what’s soon to come.Not too mention he’s extremely helpful! I can’t wait to see more changes I’m excited!
Business response:
Thank you so much for the review and for letting us know that you have been more than pleased with the improvements we have made and continue to make. If you were to ever need anything going forward, please do not hesitate to let us know. Thanks again! - The Team at Woods Edge Apartment Homes
Great upgrades and service The new management is great! I love the upgrades. The maintenance crew is also great! They are fast and reliable. The maintenance tech supervisor has a great attitude and really knows what he’s doing. One day I saw him in passing and told him about a problem I was having and he had someone out the same day to fix the issue. Great customer service.
Business response:
Wow! Thank you for the great review and for shedding some light on how our staff was able to make a positive impact on your living experience!
DO NOT MOVE HERE!!!!! Yes they are fixing up the apartments that have no one living in them. But the ones that are occupied are disgusting. I lived here for 4 months and moved back in with my mom. There’s mice, roaches, water bugs, ALL THE TIME. My dishwasher was broken for 2 months before I moved out. So every day there was stagnant water sitting in my dishwasher and gave off the worst smell. Maintenance walks around smoking and talking and doing absolutely no work. Exterminators come and do nothing
Business response:
Thank you for reaching out. Due to the nature of your concerns, we feel it would be best if we spoke with you directly. Please give us a call at (833) 241-8521 when you have the time. Thank you.
Frequently asked questions about The Arbors
How is The Arbors rated?
The Arbors has a 3.5 star rating with 343 reviews.
When is The Arbors open?
The Arbors is closed now. It will open on Monday at 8:00 a.m.
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