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Texas Children's Hospital West Campus

3.0

About this business

Texas Children's Hospital, located in Houston, Texas, is a not-for-profit organization whose mission is to create a healthier future for children and women throughout our global community by leading in patient care, education and research. We are proud to be consistently ranked among the top children's hospitals in the nation. 

Location details

18200 Katy Fwy, Houston, TX, 77094, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.01,940 reviews
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Alejandro Hoyos's profile image
Alejandro Hoyos 
9 years ago

My 18 month old has been waiting on the ER for 5 hours. It is completely absurd that a sick kid has to wait this long to get medical attention. 

Catherine Cloudt Powell's profile image
Catherine Cloudt Powell 
9 years ago

We just left a 9 day stay at Texas Childrens. We are so happy with everything. It's no fun to have your child in the hospital but everyone, right down to the janitorial was so wonderful. We were especially impressed with Dr. Jeffrey Starke (infectious diseases) who definitely had our sons best intentions in mind. The west campus was so convenient as well. No wait time at the ER the morning he was admitted, free parking, and the availability to go in and out as much as we needed. The Nurses and staff in the PICU and 5 west we... read more

MaRanda Michelle Zybak's profile image
MaRanda Michelle Zybak 
9 years ago

The last time little was there with RSV the doctors and staff were great. We went in last night for high fever cough and congestion justo be told by a resident that she "might have the flu" but never ran any test due to flu season being over and diagnosed her with and upper respiratory infection after being there for 4 hours. She wakes up today with a fever I take her to her pcp and guess what she has the flu and we are still in the time frame to get medication!!! Might I add it was told to the dr and the nurse that she was ... read more

Dina Fayed's profile image
Dina Fayed 
9 years ago

Big failure I spent a horrible day in their emergency room with my little daughter 

Joyce VanJura's profile image
Joyce VanJura 
9 years ago

Horrible horrible horrible service in the ER. Arrived around 8:30 pm with a referral that my son may have appendicitis. Took almost 2 hours for him to get an ultrasound then back to the waiting room until almost 3 am. Finally brought into the room where a nurse came in one time. The doctor came in, her phone rang, she left for over 1/2 hour. Finally comes back in and never even looked at his medical history which was online. She only read the ultrasound results. Why the hell didn't they just have someone get the results to u... read more

Delores Martinez's profile image
Delores Martinez 
9 years ago

They treated us like family good with communication and explaining everything step by step 

Jacob Curtis's profile image
Jacob Curtis 
9 years ago

Worst fucking hospital in katy to take your child the wait is out rages we showed up at 8 and it was 2 am still never got seen even after treiage got told that there was an 8 hour wait i would really hate to see what they would do if it was a like or death situation thats not an emergency room thats a fucking waiting room a waiting room for disaster they have a very poor staff they seemed very un professional 

Augusta McMillian's profile image
Augusta McMillian 
9 years ago

This place is a joke... I haven't been helped and the nurses here have no sense of urgency . Ill be filing a complaint in the morning 

Amy Lynn Hilbers's profile image
Amy Lynn Hilbers 
9 years ago

I have been here since 6pm with my 2month old son who has had a fever for a week and has now started to have a bad cough. I got called back around 6:40ish to do vitals and got called back after they "lost" us (since they put us in the back waiting room due to my son being so young) around 9pm I am still sitting in the room now at 9:56pm and haven't seen a nurse nor dr at all. Very fed up my son is fussy and needs to be seen as my Dr. Told us we needed to come here to be seen right away due to his fever. So disappointed in th... read more

Frequently asked questions about Texas Children's Hospital West Campus

How is Texas Children's Hospital West Campus rated?

Texas Children's Hospital West Campus has a 3 star rating with 1,940 reviews. 

When is Texas Children's Hospital West Campus open?

Texas Children's Hospital West Campus is open now. It will close at 11:59 p.m.  

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