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4175 Auto Park Cir, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 p.m. to 5:00 p.m. |
I have always been greeted pleasantly and work is done as described. Shout out to Michael and Lindsey
very good customer service, did not have any problems with anything, the service was excellent
Great customer service Always work with me if I have any special requests. Leave car very clean.
Went looking for a new SUV. Alia and Michael are amazing. We have purchased two other cars from this dealership. They listen to what we were looking for and showed us 2 cars that ultimately met our needs. The customer service at this dealership is like none I have ever seen. They treat you like a human being rather than a dollar sign. Looking for a dealership that has a knowledgeable team, wise variety of cars and stellar customer service, looking no further!! Highly recommend Alia and Mike at Ted Britt Lincoln in Chantilly.
Bought a 2019 Ford fiesta that I got back in July. I wanted to cancel the extended maintenance package that I purchased. When I finally got a hold of someone to cancel the package they sent the wrong information on the paperwork I asked him to send the proper information and never heard anything back I ended up having to drive to the dealership just to sign the paperwork and have been trying to get a hold of someone ever since to verify that it has been put through this is been going on for two weeks now
Aaron had the car ready we were interested in. The car was perfect and the whole experience took just about an hour. I highly recommend buying. car at Ted Britt.
Identified vehicle online and experience and details provided were excellent. Contacted Ted Britt to ensure vehicle availability and confirm appointment. Dan was very responsive and accommodating. Decided the vehicle was right for me and negotiated a fair purchase price with my trade in. Recommend considering this dealer for your F150 needs.
I’ve used Ted Britt Ford Lincoln in Chantilly many times and generally have had good experiences. However, my last visit wasn’t so good. Went for a simple oil change and tire rotation. Was told that it would take 1.5 hours, so decided to wait. It took more than 3 hours and they failed to use full synthetic oil as requested. And, they left a puddle of oil sitting on the oil pan cover that drained all over my driveway. I thought it was leaking, so I brought it back in the next day only to find out that it was residual oil. The... read more
Response by management and service coordinators is extremely lacking. Questions, concerns and complaints fall on deaf ears with no response. It’s unfortunate that they would tarnish such a quality brand.
Ted Britt Ford Lincoln Chantilly has a 4 star rating with 225 reviews.
Ted Britt Ford Lincoln Chantilly is closed now. It will open at 9:00 a.m.
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