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7808 Bluebonnet Blvd, Oak Hills Place, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
They didn't tighten my plug and stated I needed a oil pan. They changed oil n not an hour later my car broke down. All the oil leaked out and now my car won't even start. I was stranded on the highway for 5 hours. I had to pay $144 for a tow to my house and now I'm out of transportation to work, which is 35 minutes away and at risk of losing my job if I can't commute to and from work, which cost $60 one way.
I took my car to Take 5 for an oil change, and they messed up my car because why is there oil going to my spark plug, they over filled my car with oil.
On 09-16-2022, I went there for a $20 car wash, which included ********** on tires. They gladly took the money after informing g them I wanted the $20 service. I did not get the full service, because my tires did not have the shine applied. La, an African American lady stated, "Our tire shine shipment did not come in and it's not our fault." They would not issue a courtesy free tire shine for the future; they would not refund $8.00. They are taking money, but not delivering in what is paid for. This happened 2 other times I ... read more
On 09-16-2022, I went there for a $20 car wash, which included ********** on tires. They gladly took the money after informing g them I wanted the $20 service. I did not get the full service, because my tires did not have the shine applied. La, an African American lady stated, "Our tire shine shipment did not come in and it's not our fault." They would not issue a courtesy free tire shine for the future; they would not refund $8.00. They are taking money, but not delivering in what is paid for. This happened 2 other times I ... read more
The did not put my skid plate back. This caused damages to my car. I had to tell them to give me my skid plate. They did not put back on. They had hard time getting back on. They threw it down the bay and told me I was good to leave. I pulled out noticed some noise pulled over and found my skid guard was not on. Called to get my skid plate. They would not put it on. I get down road piece my mudguard flies off. Now am missing part of my mud splash guard exposing things that need the guard and my skid plate is not on exposing ... read more
I have a 2017 **** Fusion brand new off the lot with only ***** miles I took it to take 5 on ***** ****** **** and left with out an engine my car was perfectly fine before then once I left it started jerking and I could hear fluid moving under my hood long story short they had my anti freeze going into my motor when I went up there they gave me a customer service number and I havent heard anything back its been 3 weeks Im about to lose my job because I cant find anyone to take me to work at 4:30 am
Business response:
Take 5 will need additional information to investigate this complaint. We have no invoices on file for service under *********************** from shop #*** in ****** **
I tried calling, emailing and mailing a letter. I never got a response from customer service or anyone else at ************************** oil ***********************, around the same time but on two different cars, both resulted in expensive repairs later on. One cost about $150 because of some part that was not re-attached properly. The other was about $100 because the oil filter was overtightened.The techs who worked on the cars were incompetent and, as I see in other reviews, this is all too common at Take 5.
Business response:
I would need additional information to respond to this case properly. I would need the shop number the customer visited and the dates of the service. We do not have any cases open with customer service from *********************. Please have the customer email the information to ******************************************
Location #**** *********************************************** Employee was unprofessional, rude and they falsely sale you products claiming it is a state requirement. Twice they have tried to fail my vehicles (2 separate vehicles) inspection based on windshield wipers being bad. Both vehicles are 2020, one with less than 17k miles on it! When I agreed to let them replace the wipers to just get my inspection done but requested they give me the old wipers and not throw them away, the employee then Changed his story and said i... read more
Business response:
I would need additional information to properly respond to this case. It is a state law in ***** that wiper blades meet specific requirements to pass inspection. The customer is stating the blades were fine but I cannot confirm the condition of the blades to agree with this customers review. The customer submitted a case through our web site and an email was sent to the customer on August 12th in case number **********
Advised me that windshield wipers were $28, they failed to advise me that this was a per blade charge and charge me $56 for windshield wipers.
Take 5 Oil Change has a 4.1 star rating with 1,487 reviews.
Take 5 Oil Change is closed now. It will open at 7:00 a.m.
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