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Take 5 Oil Change
- Oil Change Stations
- Oak Hills Place, LA
About this business
Location details
7808 Bluebonnet Blvd, Oak Hills Place, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
If I could give a zero on customer service, I would! Whew, where should I start? If I weren't a person that didn't pay attention to my car, I would be in major trouble later on. Store no# ** stripped the oil pan plug in my car, resulting in the need for repair. The Store initially tried to go the cheap route of wanting to patch the oil pan as an inexpensive fix until I sent my car to one of their "approved" shops for them to look at it. By the way, the shop only got to my car days later and concluded needing to replace the e... read more
I went to wash my car at the Take 5 in Zachary Louisiana and the first time I was attempting to go through the washing process for some very odd reason it just stopped right in the middle of washing it so I’m sitting there not knowing what to do because the car behind me was also already in the ( I’ll call it the washing capsule) so I made the decision to just drive out. I went back around and told the manager what happened blah blah blah and he tells me to just go again.. K! Went through again and went on my little happy wa... read more
I went to wash my car at the Take 5 in Zachary Louisiana and the first time I was attempting to go through the washing process for some very odd reason it just stopped right in the middle of washing it so I’m sitting there not knowing what to do because the car behind me was also already in the ( I’ll call it the washing capsule) so I made the decision to just drive out. I went back around and told the manager what happened blah blah blah and he tells me to just go again.. K! Went through again and went on my little happy wa... read more
Car wash damaged my new truck and the manager will not call me back. Have tried several times a day and cannot get the manager on the phone. My next step is to have them served so they will pick up the phone and have a discussion about the damage one of their employees openly admitted that the car wash caused.
Car wash damaged my new truck and the manager will not call me back. Have tried several times a day and cannot get the manager on the phone. My next step is to have them served so they will pick up the phone and have a discussion about the damage one of their employees openly admitted that the car wash caused.
First off I just want to state that this was one of the worst experiences Ive had in a long time. I pulled up with one care in line ahead of me at roughly 4:50 pm. I didnt get out of there until after 5:45 pm. Once I started getting impatient because of the wait I started to knit ice that only 2 people were working, well one really because the second guy was spending more time on his cell phone than anything. (Dude with hand tattoos) once they finally got me in the bay, things didnt get any better. Just kept sitting there wa... read more
Wish I could give a zero! Got an oil change and the next week my check engine light was on. Took it to the dealership and they never replaced the air blocks causing air in the lines and sensors going out. Also caused engine problems leading to a $500 bill. Called the store to have them resolved and they claimed they were at no fault and "most people don't know to replace that after they remove it" They tried to cover everything up and pretty much will hire anyone walking the streets. Stay away!!
Business response:
I would need more information to respond to this complaint. I am not clear on what the customer is stating the issue is with the vehicle.. Customer stated ********************** did not replace the air block, which I am assuming the customer meant the air filter. Air is supposed to flow into the air filter, so I'm no clear on the statement that air got into the lines. This doesn't make sense to me, therefore I cannot provide a definitive response to this review. The customer did submit a case through our web site and case TA... read more
If I could any stars I wouldnt I dont even know why they are still in business. They damage consumers cars and dont take full responsibility, employees are not properly trained,customer service have low expectations. They dont take complaints seriously
Business response:
This review was submitted without merit. We have no cases in our system under a customer by the name of *********************. We have no emails in our system from *************************** sure if this was submitted by an ex-employee, a customer, or if it is even associated to a Take 5 business.This review has no information to provide a reasonable response.
As a former employee. *** reached out to HR about a sexual harassment situation. Their conclusion was that even though the *** ***** at shop 5 in ******* touched me and I told him to stop multiple times its not sexual harassment because he was joking. They havent let me talk to some one else at HR,preferably who ever is over them, but Ill take anyone that would actually investigate. Shop 5 doesnt have cameras either. But theyre getting some now because of my complaint. This place is horrible to work at. Especially since they... read more
Business response:
**************** cannot respond to this review due to the nature of the contents. I will escalate this information over to our human resources team to properly handle this issue with privacy outside of the public view.
Frequently asked questions about Take 5 Oil Change
How is Take 5 Oil Change rated?
Take 5 Oil Change has a 4.1 star rating with 1,453 reviews.
When is Take 5 Oil Change open?
Take 5 Oil Change is open now. It will close at 8:00 p.m.
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