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Take 5 Oil Change
- Oil Change Stations
- Oak Hills Place, LA
About this business
Our mission at Take 5 Oil Change is to set service standards and achieve customer satisfaction standards that exceed every customer's expectation by maintaining the highest possible level of employee training and development. We first opened in Metairie, Louisiana in 1984 and we currently own and operate locations in states across the country!
Location details
7808 Bluebonnet Blvd, Oak Hills Place, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
First off I just want to state that this was one of the worst experiences Ive had in a long time. I pulled up with one care in line ahead of me at roughly 4:50 pm. I didnt get out of there until after 5:45 pm. Once I started getting impatient because of the wait I started to knit ice that only 2 people were working, well one really because the second guy was spending more time on his cell phone than anything. (Dude with hand tattoos) once they finally got me in the bay, things didnt get any better. Just kept sitting there wa... read more
Wish I could give a zero! Got an oil change and the next week my check engine light was on. Took it to the dealership and they never replaced the air blocks causing air in the lines and sensors going out. Also caused engine problems leading to a $500 bill. Called the store to have them resolved and they claimed they were at no fault and "most people don't know to replace that after they remove it" They tried to cover everything up and pretty much will hire anyone walking the streets. Stay away!!
Business response:
I would need more information to respond to this complaint. I am not clear on what the customer is stating the issue is with the vehicle.. Customer stated ********************** did not replace the air block, which I am assuming the customer meant the air filter. Air is supposed to flow into the air filter, so I'm no clear on the statement that air got into the lines. This doesn't make sense to me, therefore I cannot provide a definitive response to this review. The customer did submit a case through our web site and case TA... read more
If I could any stars I wouldnt I dont even know why they are still in business. They damage consumers cars and dont take full responsibility, employees are not properly trained,customer service have low expectations. They dont take complaints seriously
Business response:
This review was submitted without merit. We have no cases in our system under a customer by the name of *********************. We have no emails in our system from *************************** sure if this was submitted by an ex-employee, a customer, or if it is even associated to a Take 5 business.This review has no information to provide a reasonable response.
As a former employee. *** reached out to HR about a sexual harassment situation. Their conclusion was that even though the *** ***** at shop 5 in ******* touched me and I told him to stop multiple times its not sexual harassment because he was joking. They havent let me talk to some one else at HR,preferably who ever is over them, but Ill take anyone that would actually investigate. Shop 5 doesnt have cameras either. But theyre getting some now because of my complaint. This place is horrible to work at. Especially since they... read more
Business response:
**************** cannot respond to this review due to the nature of the contents. I will escalate this information over to our human resources team to properly handle this issue with privacy outside of the public view.
Like many of the reviews that are posted here, my local Take 5 failed to properly install the oil filter on my ******* *** leaked in my garage and inside the engine bay (the filter is a canister type accessible from the top). I contacted the local store and was told the owner's rep ******* does not speak to customers. This seems more than unusual - but I then reached out to using several tools on the corporate website. Thankfully, my regular mechanic was able to clean the engine and fix the leaking filter (the gasket was not... read more
Business response:
This customer contacted customer service several times for various issues, which were all addressed. Case TAK-****** was opened and escalated to the shop manager and district manager and a manager was asked to call the customer back to discuss the leaking oil filter and oil stains. As far as the phone calls go, the customer is stating he contacted customer service but we had zero calls from his number in our system and the customer service manager responded to this customer via email and provided screen shots of our phone sy... read more
On January 7, 2022 we took our car for an oil change at *************************************************** and the mechanic put the cap on wrong. We currently can not get an oil change because no one wants the responsibility of taking the oil cap off in fear they can not put it back on. We are stuck not having a facility in our area in Georgia that can change our oil. We need your assistance in contacting the take 5 owners of this facility to contact us.
How tf are these mfs still open and they have all these negative comments about them and Ive went the 3 time and they didnt put no oil back in my car and it broken down.. do not go there for s***
Business response:
Unfortunately we cannot respond to this review. This appears to be a misguided opinion. and was posted with out merit or fact.,
Poor, non knowledgeable, unprofessional services. From an unfortunate Repeated customer nearly a decade. I request my funds to be returned. Seemingly the shop manager ***** responded in approximately a couple weeks.
Business response:
The shop opened case # TAK-****** to refund this customer. Customer will be sent a refund for ***** to her home address. I am not clear on this review. The customers issue was resolved.
I have been holding back leaving a review for quite some time now trying to give this company a chance to make their mistakes right. But it turns out they dont care about their customers and dont want to take responsibility for damages that has been caused by irresponsible employees. On 06/11/22 I took my car in for a simple oil change that cost me a total of $81.40 so you would think at that price they would have employees that knew how to do their job. Well this location in ********** ** does not have good employees I kept... read more
Frequently asked questions about Take 5 Oil Change
How is Take 5 Oil Change rated?
Take 5 Oil Change has a 2.1 star rating with 230 reviews.
When is Take 5 Oil Change open?
Take 5 Oil Change is closed now. It will open tomorrow at 7:00 a.m.
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