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Take 5 Oil Change
- Oil Change Stations
- Oak Hills Place, LA
About this business
Our mission at Take 5 Oil Change is to set service standards and achieve customer satisfaction standards that exceed every customer's expectation by maintaining the highest possible level of employee training and development. We first opened in Metairie, Louisiana in 1984 and we currently own and operate locations in states across the country!
Location details
7808 Bluebonnet Blvd, Oak Hills Place, LA, 70810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This has been the worst experience that I have had with ANY place of business that I have visited. When I visited this establishment back in the beginning of February I checked my bank account to review my finances and I saw they charge me 3 times for performing one service. I called immediately and brought it to their attention and they assured me that the other 2 charges would drop off and be refunded. That was not the case I have been going back and forth with them since then to try to get my money back. Even when providi... read more
Business response:
This customer was refunded 113.47. The check was sent to ******************, ******* TX *****. The ticket number for this refund is **********. The customer was also refunded 113.47 in ticket number **********. That is the ticket number for the check the customer already received. To confirm. The customer received 1 check for 113.47 and a second check has been processed for 113.47. The customer is receiving a total of 226.94 which will settle the overcharges to her account. Take 5 has refunded all money due to this custome... read more
Do NOT go to Take 5 Oil Change!!! They told me the bolt could not come off and the threads were stripping and to go to the people who did my last oil change. On my way to the prior place, I HAVE A SIGNIFICANT OIL LEAK. I get to the new place and they informed me Take 5 DID take the bolt off, did not know how to reseal it, and just 1/2 put in on, hence the significant oil leak. Absolutely a sham!
An employee during my visit yesterday was very rude and then when i told him to not talk to me rude like that he walked away and threatened to hit me and when i asked him if that's what he actually said, he charged my vehicle wanting to fight! This was at 1025 N. Navy Blvd, Pensacola, FL 32507. He was about 5'5, 150lbs smaller black gentleman. I didn't see his name in time before other employees surrounded him to stop him and then no one would give me his name when i asked. He was still working there an hour later when i pas... read more
Unprofessional. Charged for the most expensive oil and then when pouring the oil into the car used a plain Tupperware jug and then said did not ha e stickers for me to put on my car. 3 days later oil is leaking from under the car. Tried to call that location as well as corporate and all voicemails are full and no one answers. Poor customer service.
Business response:
The information provided in this review is not accurate. Customer ******** ******** was able to contact customer service. A call was placed to the customer ******** ******** on May 17th at 12;26pm and a voice mail was left requesting a call back, The customer ******** *******)called back the customer service rep on May 17th at 2:35PM. The customer service rep was on the phone with another customer when called by the customer ******** ******** at 2:35PM. The customer service rep called back the customer ******** *******)at 4... read more
On April 14, 2021, I had my oil changed! Then I started smelling burnt oil coming into the car when I would stop at a light! Thankfully my car quit because of another reason & I had to have it towed! The mechanic found the oil filter wasn't tight & oil had leak out all over the underneath of my car. The dipstick for the transmission wasn't down in the tube & there wasn't any fluid left. I could have lost both my engine & transmission! This is wrong! When I went into their reviews I found that this is an on going problem!
Business response:
Customer visited shop #411, invoice #XXXXX. It is stated on the invoice that the vehicle had an oil leak from rear main seal and oil pan gasket on arrival. This was noted on the customer invoice prior to providing any service. Take 5 is not responsible for the issue in this consumer complaint. Please have the customer send the diagnosis from the mechanic that clearly identifies the oil change at Take 5 was directly responsible for the customers vehicle issues and we can open a case for the district manager to review. Pleas... read more
This review is for the location at********************************* Only!!! BUYER BEWARE WITH SO MANY OPTIONS FOR OIL CHANGES IN ST. TAMMANY PARISH, I WOULD NOT USE THIS LOCATION!!!! Below was my experience and correspondence with them: I wanted to report a bad experience that I had at your location in Mandeville. (************* I live not far from your location and normally bring my wife's car there for oil changes. My F150 has never had the oil changed since new, by anyone but myself. I recently had surgery, so I decided ... read more
Business response:
A case was opened in the corporate office for this customer. After the customer service team spoke to Chris C****** Chris asked tat we send 2 free oil change coupons to the customer and that email was sent to Mr. ****** on May 14th See below: From: Todd M**** Sent: Friday, May 14, 2021 1:57 PM To: Chris C*************************************** Subject: RE: Free oil change Chris, I sent the below email to Ryan. Thanks Chris, Todd From: Todd M**** Sent: Friday, May 14, 2021 1:56 PM To: ********************* Subject: Tak... read more
DO NOT GO TO TAKE 5 OIL CHANGE! The associate was inebriated, they used old oil, only put less than a quart of oil in my vehicle, and to top it off, they didn't screw the oil plug in all the way! Endangering myself and others! I have a picture to show how much oil was in my vehicle after they were the last ones to touch it. And they also will try to get you to pay for services that you don't need or con you into paying more for an oil change. I wasn't even asked what services I was there for, they just pulled my oil plug and... read more
Went to Take 5 oil change at **** ******* Rd, San Antonio, TX 78245 today 4/7/21 and I only went there to get wiper fluid (free). They insisted on changing my filters, which weren't even dirty and insisted they had no coupons when they did. I'm from Houston NEVER had a problem with my car or Take 5, but as soon as I pulled out the lot, my air conditioner WAS NOT BLOWING AT ALL. They were unprofessional as I went back there, and told them my issue, they said "If it's our fault, we'll fix it." Whose fault could it be? They ran... read more
Business response:
Take 5's stance has not changed due to this review. Take 5 did not damage this customers air conditioning system, and we certainly didn't release Freon from the system. Shop #184 has a video of this customers service and it clearly shows that the customers air condition system was NOT damaged during the service. In addition, a Technician cannot simply press a valve or turn a bolt and release a customers Freon from their system. Releasing Freon from a vehicle requires special tools to collect the Freon gas that is pressurized... read more
Took my 2020 Toyota Tacoma to have my oil done they forgot to put 2 of my skid plate bolts back in and the other 2 that they did put in is rounded off the plate is about to fall out from under my truck if it did and killed someone I hope take 5 is to blame I have the paper work showing I used y'all last will not do business with take 5 again
Business response:
Customer contacted Take 5 Customer service on March 14th with the below comments. Ticket ********** was opened to contact customer and track issue. Contact Information First Name: *** Last Name: ***** Email: ************@gmail.com Contact Phone: ********** Street Address: *** ******* road State: FL City: Perry Zip: ***** How may we contact you: Type of feedback: General Comments: I have a 2020 truck and I have taken my toyota down there since I bought it (brand new off the lot) to take 5 to get my oil changed. I r... read more
Frequently asked questions about Take 5 Oil Change
How is Take 5 Oil Change rated?
Take 5 Oil Change has a 4 star rating with 1,238 reviews.
When is Take 5 Oil Change open?
Take 5 Oil Change is closed now. It will open at 7:00 a.m.
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