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Our mission at Take 5 Oil Change is to set service standards and achieve customer satisfaction standards that exceed every customer's expectation by maintaining the highest possible level of employee training and development. We first opened in Metairie, Louisiana in 1984 and we currently own and operate locations in states across the country!
7808 Bluebonnet Blvd, Oak Hills Place, LA, 70810, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
My husband took my car to the #18 ( Bluebonnet) location to get my oil change and my car was damage while he was there. While the guys were changing my oil the workers did not used their props to hold up the hood. So the hood of my car was blown back by the wind and it crack my windshield. The employees told him to come back Monday and talk to the manager so my windshield could get replace. We return Monday morning and the manager Anthony was in a meeting and we were told to come back at 12. At 12 we return to this location ... read more
Business response:
Hello, this is Heather from the corporate office. The first time the customers reached out to us was Monday, July 30th at 4:50pm, the second time was Tuesday July 31st at 10:39am, we returned the phone call by 11:00am which is less than 24 hours from the first time they reached out to us. Between the first time they called to the time we returned the phone call we reached out to the location to find out the status of this particular incident. We strive to ensure we answer all customer complaints within 24 hours. From the sou... read more
I had the Hammond, La location change my oil, 3 weeks later my engine is ruined. It has been diagnosed with engine and turbo failure. The oil filter installed is not made for any application of Ford vehicle, which I drive, and I have the invoice that reflects the wrong filter. I have tried going through their proper channels but they denied my claim.
Business response:
Mr. ********* had his oil changed at our facility in Hammond. Approximately 1,700 miles later, he changed his oil himself, saying that he heard engine noise. He then disassembled the filter that we had installed, looking for a defect or check valve not working. He then brought the vehicle to the dealer for an engine diagnostic when no defect was found with the filter. They quoted him over $17k for a new engine and turbos. He then called us to begin an investigation on our end. Upon arrival, we asked to see the filter in ques... read more
Take 5 Oil Change has a 4 star rating with 1,238 reviews.
Take 5 Oil Change is closed now. It will open at 7:00 a.m.
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