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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm very disappointed and will be taking additional action against this deceptive and unethical company. David B from TrueTech came to my less than two year old home to investigate possible noises coming from my attic. He told me that there were definite signs of rodent activity in my attic (rats and squirrels trails and droppings). He also led me to believe there were open entry points in my roof, and said that there were signs that rat were entering through an open a/c chase. 10 day and $2000 later I discovered that none o... read more
Business response:
Thank you for you assistance. Trutech management was responsive, professional, and fair in resolving my concern. I would definitely recommend this company and do business with this company in the future.
Robin ****** and Dave are really awesome to work with very professional timely and courteous!
Business response:
Thank you so much for your kind words regarding our staff. Robin and Marcus are part of our field service team and Dave is one of our fine account representatives. We most appreciate your comments.
Steve, our Orkin man is awesome! He always lets us know when he's coming in case any new problems arise. He's not only friendly, but does a great job!! Thank you Steve!!
I used Orkin and they charged me every month to come out and sometimes they would never show up. Other times they would schedule me for certain times and show up 2 or 3 days later. After I canceled my contract, after it was up, they scheduled another appointment and withdrew another payment the next month. I called 3 times before I finally got the office manager. I was told she was the one to do the refund and would have to call me back. She didn't. Apparently the person i spoke with originally didn't do his job by canceling... read more
Business response:
Thank you for your feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. The local branch has contacted Ms. ******** to resolve her concern. Regretfully, Ms. ********'s account has been cancelled and no further services or charges have been made.
My wife and I used Trutech to rid our attic of bats. There was supposed to be an inspection after completion of the job to determine the severity of any damage. I called the office several times to have this inspection done and as of today, Jan 31 no one has returned my calls.The technician that came out for the estimate was Josh ****. He stated we could go through my home owner's insurance to repair any insulation damage and he would walk us through it. After several attempts to reach them in reference to the inspection I d... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Trutech as this is not up to our level of service, we strive for exceptional customer service and failed to return a phone call in a timely manner. Our management team has contacted Mr. Hodges with the intention of performing the inspection and identifying if any guano was present in his attic. Our plan was to wait until the bats were out of the attic, so it was safe for our team to enter and assess if any guano was present. In some situations, bats ... read more
I have been a client for several years. IÂ’m very happy with the professional service I receive. Anytime I have had an additional issue with pests with a simple call a technician is at my home. Great job Orkin!
Great customer service and has done a great job keeping critters away! Very thorough treatments.
Business response:
Thank you so much for your five star review. We really appreciate it.
Ace Exterminating has been providing quality pest control for our home for several years. Dani is very professional, punctual and friendly. She takes the time to communicate and dies a great job. I highly recommend Ace Exterminating for your pest control needs!
Business response:
Your five-star review is sincerely appreciated. Thank you very much.
Orkin representative very good! Arrived promptly, was polite, knowledgeable , and informative.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is open now. It will close at 5:00 p.m.
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