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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responsive, transparent, prompt, polite and competent. Highly recommend their services.
Business response:
Thank you for taking the time to post your review, *******. We sincerely appreciate your comments.
Orkin, thank you for the quick service provided. The tech did an excellent job above and beyond, you can see a great improvement. The price was affordable. I highly recommend Orkin. ******,
They've been keeping our home bug free for over 15 years. Their technicians are always kind and courteous as well. We would highly recommend their services.
Signed contract was submitted on 04/20/20 for Termite Bait. Inspector John ********* . The cost was $795.00. My understanding was to set up a payment plan for this serviced. Due to I'm a senior on an fixed income. I've been constantly harass on paying the bill in full. the Showing up to my home without notification, calling me on the phone. I made an complaint and on 05/21/20 the Manger Christopher ***** confirmed and agreed that I could made installment Payment and I wouldn't be hassle anymore. On 07/14/20 the Region Sales ... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin, we strive for exceptional customer service. We apologize for any miscommunication on the billing process. The Branch Manager and Service Manager have contacted you discuss the billing process. We thank you for your payments through our web portal. If you have any further concerns you may contact the Branch Manager at (336) 375-9110
Signed up for a consultation and initial spray. I wasn't home, they had my roommate sign a receipt but it was actually a contract. I was never informed about this contract and only agreed to initial spray. I was then charged a fee a month later for a service that was never scheduled or done. Now I'm trying to cancel the contract before I get charged 57/month for a year for something I didn't even sign.
Business response:
Thank you for your feedback. We apologize for the confusion with your roommate and any miscommunication on our part, the Branch Manager has cancelled the account and refunded the payment for the easy pay. If you need any further assistance please contact us at 800-562-5610.
Good first impression, everything was done very quickly and thoroughly.
Quick response and COVID19 requirements were in place. Pleasant staff.
Service was good, sencesative to concerns and polite to my wife. We always have been happy with the work of the service tech.
Western overcharged me by $640 over my contracted price. It has been 2 weeks and they have still not corrected it. Nor have they had a manager contact me after I asked 3 times.
Business response:
We cannot apologize enough for this! How this fell through our normally stringent quality control measures is beyond us. We have fixed the error and credited your account with the overpayment. We hope you will give us another chance to show you that not only do we take our pest control seriously but the most important thing to us is our customers. Our customers have enough going on if they are contacting us and the last thing we would want to do is become an additional pest! This situation is not up to our standards and we a... read more
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is open now. It will close at 5:00 p.m.
Need help? Contact us.
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