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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Polite and knowledgeable. Addressed our concerns and took time to answer our questions.
Received superb service for the inspection and treatment of my house
10 out of 10 excellent!! Professional and knowledgeable these people are dedicated to helping protect your home.
I don't know what goes on at the call center or the Cockeysville, MD office but the customer service is embarrassingly bad and the attention to detail is nob-existent. Orkin came 2/26/21. The traps didn't work because the same mouse is still here. I called the call center and main office on Friday at 8am to come back and deal with the problem. I was told the earliest someone could come out is Monday morning. I can't be there because I work 9-5. The rude customer service person goes, "Can someone try hard to accommodate us, s... read more
Business response:
We apologize for the experience that you have received with Orkin, we strive for exceptional customer service. Orkin has contacted you to discuss your concerns and serviced your home for the mouse issue. They checked all of the bait boxes and saw small amount of feeding on the box under the stove. Checked the traps behind the book shelf and the mouse was trapped. Removed the mouse, set fresh traps and completed service. Please contact us know if you have any further questions or concerns at (XXX) XXX-XXXX.
At this writing, I am very angry with Orkin. We have had a service contract with this company for more than 15 years. Based upon their recommendations, we have invested a huge sum of money to reduce the moisture from our crawl space. I had to contact them to return to our home to complete the job. They have done damage to my residence because of poorly qualified workforce.
Business response:
Thank you for your feedback! We apologize for the experience you received from Orkin, we strive exceptional customer experience. The local branch has contacted you and completed the service to the crawlspace of your home, if you need further assistance please contact the local branch at *************
Shane arrived on time and conducted his inspection in a VERY thorough and professional manner!
got some good advice from their staff regarding my termits problems in my garage. big thx!
Want to give 0 star but can't. I paid 400 dollars for a 3-month rodent program in June last year. On the day of the payment, the technician placed down 3 mouse traps and looked for entry points, and told me that he can block off those holes located at ground levels but he didn't bring a tall ladder so he had to came back for it. Then I waited for a week or two, no one shows so I had to call the company to arrange it, then the technician finally showed up, and he forgot the ladder again and said someone or him will come back ... read more
Business response:
Thank you for your feedback. Orkin did reach out to you to discuss your concerns and tried to set up a service. Due to COVID 19 you wanted to delay performing the service right now. Per your request, once you are comfortable, Orkin will be perform follow up services to control your pest issues. Again, thank you for your feedback.
Honestly this was their first visit so I do not know yet if the service works but the technician was extremely helpful, patient, knowledgeable and hard-working.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
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