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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very satisfied with this visit. The tech is very professional and thorough.
Orkin does a great job. Matthew and **** are excellent, knowledgeable, and very considerate. We used Orkin for pest control every place we have lived. They are our go to company.
I have been an Orkin customer for 27 years. I have always had a polite, efficient serviceman who is knowledgeable of his chemical treatments and insect pests. Any time I have contacted the main office my problems were resolved within a few minutes.
They scammed us by telling us we signed a year contract when I paid for a one time visit we've been getting billed for months before they magically started calling us about coming for service and when they came the guy knocked and walked away from the door
Business response:
We apologize for the experience that you received with Orkin, we strive for exceptional service. The local branch has communicated with you to resolve your concerns. They have refunded your last payment and removed the prior balance. They have also cancelled the account. Again, we apologize for the inconvenience and confusion in this matter.
Orkin is always prompt and does a thorough job!
I have never been given so much misinformation, or had so many problems with a service. When I would have a scheduled service, the technician who would come out to provide said service didn't even knock on the door, he just called me and left. I called to complain and they said they would schedule another service appointment for 2 days later and 2 days later they never called or showed up. When I have called to deal with the staff, i was not abusive to them but they were extremely rude and I have been hung up on 2 times by e... read more
Business response:
Thank you for your feedback. We apologize for the experience that you have received, Orkin strives for exceptional customer service. The manager reached out to you to apologize and correct the service by offering a full inside service. The manager removed half the service payment due to the exterior service being the only service completed and per your request cancelled the service.
Good company! Nice tech and prompt service
The service was done but the billing horrendous. First Orkin came to my house a promised me I wouldn't have to make a payment until August 2nd 2020. I paid on Aug 2, 2020 and Rollins Acceptance told me I was a moth behind. I told them that's not what the contract stated. Anyhow I've been one month behind for months now despite bringing the account current! Their billing is screwed up. I have my receipts and I can't get a call back from management. I will not be doing business with this company ever again and will not recomme... read more
Business response:
This is confirmation of the recent conversation we had concerning the difficulties in the collection process regarding the account with Rollins Acceptance Company. We apologize for the problems you encountered due to these circumstances. Rollins prides itself on being the nation's number one service company and will take every effort to research and correct problems as they arise. Your account is current and up to date. Again, please accept our sincere apologies.
As usual, ******* did a great job. Hes thorough and very patient when I ask him questions or suggestions. Hes one of the best we have ever had. And, hes very responsive if I text re scheduling OR if I see a bug that Im not familiar with. He always responds Quickly taking his time to answer thoroughly.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
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