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Surety Pest Control
- Pest Control
- Oak Harbor, WA
About this business
This company offers residential and commercial pest control, gutter cleaning, crawlspace inspections, clean-outs, and exclusion work to prevent rodents and bats from entering buildings.
Location details
395 SE Midway Blvd, Oak Harbor, WA, 98277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Technician Michael W. has provided service for over 15 years. Prompt, pleasant, efficient, professional, and friendly, he makes Orkin's reputation stand out.
Nick with Orkin does an incredible job. He went above and beyond to service our home today to fight against mice coming in.
John was great. Explained things to me, seemed to be thorough and professional.
I called twice leaving messages, cause no one never answers. Never did get a call back. The 3rd time I called, someone answered. After several times putting me on hold she said, I needed to call back for sales to get service started. I ask for a manager who said because I canceled LAST YEAR IN MAY, which was the start of the pandamic & my disabled veteran husband lost his job, that I will have to pay double the amount ($150 a week) or pay for the year upfront. None of this was told to me in May when they were to put my accou... read more
Business response:
Thank you for your feedback. The Sales Manager informed the Mrs. ****** that in order for them to restart the service, they would need to sign the agreement and pay for the year in advance at the current pricing of $72.00 every other month as the promotion-pricing period had expired. Mrs. ****** stated that she only wanted service in the Spring and Summer months. The Sales Manager then explained to Mrs. ****** that the every other month rates could not be applied if that was her service frequency preference. Sales Manager qu... read more
I thought I had a bat and/or rat infestation in my attick. Jason the tech came out went in my attick, showed me a picture of a vent that was bent back and also showed me some pictures of rat/mice tracking. I was told I had a rat infestation but no bats. I ALMOST was out of a little over $500. Jason tablet had died and I wrote a check out for a little over $300 but was very hesitant on proceeding. I had a friend go up in my attick and there was no tear in my screens, and no signs of a rat/mice infestation. I do have something... read more
Business response:
Thank you for your feedback. The Region Manager contacted Ms. ****** to discuss her concerns. Trutech was asked to come and assess noises in the walls of her home. Our inspector noted a couple areas where there was torn screening over vents and recommended doing small exclusion work in the attic to seal up possible entry points. The client already had a pest control service but they informed her they do not use ladders and could not access the attic (hatch w/o stairs). Ms. ****** said she wanted to do the extra protection bu... read more
Keeping charge card on file and bill repeatedly without permission.
Business response:
Thank you for your feedback. The Region staff has tried reaching out to you to resolve your concerns. The Region reviewed your account and there are no double charges or overcharges from your service last year and the account was cancelled on 4/2/21 for this seasons mosquito service with no charge. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you, please contact us at XXX-XXX- XXXX.
In March, 2020, an electrician discovered evidence of rats in the attic of our Florida house. Our exterminator referred us to Trutech Wildlife Service in Port Charlotte, FL. They sent a technician on March 17, 2020, who persuaded us to sign a contract to remove the rodent ($350), secure the attic ($450), come out for the initial visit ($100, this was supposed to be free), and to conduct four quarterly visits to make sure the openings remained secure ($198 each of four visits). I regretted having agreed to the four quarterly ... read more
Orkin person was very polite, answered all my questions and did an excellent job. If I need them to come back, they assured me it would be done promptly.
Jason has serviced my home for almost a year. He has always been friendly, prompt , well versed on how to treat my pest concerns. He keeps my home well protected. I highly recommend using Orkin for any pest problems.
Frequently asked questions about Surety Pest Control
How is Surety Pest Control rated?
Surety Pest Control has a 3.2 star rating with 726 reviews.
When is Surety Pest Control open?
Surety Pest Control is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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