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Super Star Car Wash
- Automotive
- Phoenix, AZ
About this business
Location details
2675 W Jomax Rd, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Superstar Car Wash has charged me three times for my membership
Superstar Car Wash has charged me three times for my membership Hi *****, we sincerely apologize for the frustration and the experience that you had regarding your service request (SSCW-XXX605). Our Leadership Team is vested in ensuring we create value based on consumer relationships and positive experiences. Your service request has been assigned to an agent who will be providing you with an update shortly. Please check your spam/junk folder for the correspondence. We appreciate your patience. Thank you!
I enrolled expecting the price to be $20 as per the attendant. Quickly found out that I would go up by $10 after the first month. I was alright with it considering I washed my car a couple times per month. But then the location wasnt convenient for me anymore so I tried calling their only phone number (623) 536-@@@@. They do absolutely to avoid speaking with a real person. Per their directions, I had to email them because when I cancelled they kept charging my account. Well, Ive received a couple of emails confirming receipt... read more
I am a manager here my hire *** have no communication skills no support and doesn't care about their employees. Come August I will have been here a year and it has been a horrible experience for me. We sincerely apologize for the frustration and the experience that you had, *****. Our Leadership Team is vested in making sure that we are creating value, based on employee relationships and positive experiences. It is paramount to our organization, and we have developed a culture that focuses on that important fundamental. We a... read more
Business response:
We sincerely apologize for the frustration and the experience that you had, *****. Our Leadership Team is vested in making sure that we are creating value, based on employee relationships and positive experiences. It is paramount to our organization, and we have developed a culture that focuses on that important fundamental. We appreciate your feedback and have shared your concerns with the Operations Team. Thank you.
Will never go back to this place they need to get their stuff together the card machine didnt work wasted 10 minutes trying to pay machine just keep saying please wait and it never worked, the employee was of no help at all no ethics at all, then they told me I have to leave We sincerely apologize for the frustration and the experience that you had ****** Our Leadership Team is vested in making sure that we are creating value, based on consumer relationships and positive experiences. It is paramount to our organization, and ... read more
Went to super star car wash for a single wash. Was approached by an attendant and was told I could get the monthly plan for the price of the single wash for the first month and could cancel anytime. I went for it. I tried to cancel before the first month ended. You have to use the website to cancel and there is no phone number to call. After entering all my info it said "NO MEMBERSHIP FOUND ". I went to the location and told the attendant there and he got the same response "NO MEMBERSHIP FOUND ". He told me he contacted corp... read more
Business response:
We sincerely apologize for the frustration and the experience, *****. Our Leadership Team is vested in making sure that we are creating value, based on consumer relationships and positive experiences. Regarding your service request (SSCW-XXX653), it's been assigned to a ************** Representative, who will be contacting you directly via the email address on file. Please check your spam/junk folder. We look forward to assisting you. Thank you!
Went to super star car wash for a single wash. Was approached by an attendant and was told I could get the monthly plan for the price of the single wash for the first month and could cancel anytime. I went for it. I tried to cancel before the first month ended. You have to use the website to cancel and there is no phone number to call. After entering all my info it said "NO MEMBERSHIP FOUND ". I went to the location and told the attendant there and he got the same response "NO MEMBERSHIP FOUND ". He told me he contacted corp... read more
Absolutely horrible (nonexistent?) customer ****************************** has been double billing me since about December 2024. I have been trying to get this corrected for a few weeks. I have tried to call them - no answer. The phone menu just says to go to their website and send an email, so I did that. I ended up emailing them several times - just a canned answer - something like "I am working on it, thanks for your patience." I finally physically visited the car wash and was given a different email address. I have email... read more
N carefree location ***** is top notch great services from this fine young gentleman.
Business response:
We are so excited to hear that you received great service from *****, ********! Our customers mean everything to us. Thank you for being the best part of Super Star Car Wash!
Frequently asked questions about Super Star Car Wash
How is Super Star Car Wash rated?
Super Star Car Wash has a 3.2 star rating with 714 reviews.
When is Super Star Car Wash open?
Super Star Car Wash is open now. It will close at 8:00 p.m.
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