Super Star Car Wash

Lupe B 

on BBB

a year ago

Love this place so quick and easy and manager ** is so ver helpful. I dont miss *** car washes. 

GARY S 

on BBB

a year ago

The wash was fine . Their business model for specials is deceiving . They don't mention the request for cancellation must be a register mail . When you go online to cancel, they require a $14,95 for the letter. None of this was reveled during sales pitch. i was lied to. 

Jose C 

on BBB

a year ago

I been a Superstar Carwash customer for more than 3 years, I have 2 of my cars enrolled in at the *********** ********** locations, they I was paying 14,95 for each card and charged to my Debit card on a monthly basis, My debit card was compromised with other vendors scams charges , so my bank provided me with another debit card , when trying to charge my card to Superstar Carwash, I was dropped and made me pay **** for the first month until my situation was resolved, So far the month is almost gone and my situation remains ... read more

sarah m 

on BBB

a year ago

awful, wrongly charged me every month- with no authorization for a membership 

Celeste K 

on BBB

a year ago

BEWARE when you go to the ****************, ******, ** location. Even when you dismiss the fast talk and just ask for the single car wash, quoted price of $9.95 on 11/17/23, you may see a membership charge on your bank account same day the following month for $19.95. Why are there reviews after reviews stating the very same thing? Clearly there is a sales technique impressed upon employees to get this membership sold whatever it takes. Well, here's the thing Super Star Car Wash Leadership team, the older people you prey on h... read more

Bill S 

on BBB

a year ago

On ***** at about 3:00 I went to your location at *************** and ************. When I approached the check in there was a young man standing there and another next to him. I believe he was a trainee. I said I wanted a basic wash. He said if I wanted a basic wash I would have to sign up for a Membership and they had a special for $5 if I signed up. I said I didn't want a membership and just wanted the basic wash. He said no can do unless I sign up for a Membership. I told him I didn't want a membership. He insisted that ... read more

Tracy T 

on BBB

a year ago

My name is ***** and I live in ******* *******, where I initially signed up for a membership, but two weeks after I signed up for the membership I tried to cancel because I remember I was with them before and how hard it was for me to cancel my membership the first time so for two whole weeks I tried to cancel the membership go to the superstar car wash. Nobody knew how to cancel it but the manager he was on vacation so he finally cancel my membership. I saw a pending notice two weeks later after I cancel my membership that ... read more

JEROD W 

on BBB

a year ago

I never agreed to a so-called membership with Super Star Car Wash. I was charged for a monthly membership then I was charged each time I used the car wash, the person who signed me up for a membership was fired back in May for doing this to some 200+ people. I emailed support **** dryer sscwaz.com with my proof and receipts they said they don't do refunds even for fraud. My audit team sent me an email with all the charges for the year. i hope they get banned from *****. I emailed one last time for my refund of $300+ but look... read more

Kevin C 

on BBB

a year ago

I never agreed to a so-called membership with Super Star Car Wash. My first and only visit was in April 2021 for $13. Membership or monthly fees were not discussed - I just got my truck washed. My credit card was then billed $7.95 (6/18/21), and thereafter on the 18th of every month for $17.95 (July-November 2021) and then $19.95 (December 2021-October 2023), for a total of $556.55. Super Star Car Wash should immediately terminate my alleged membership and credit my credit card account the $556.55. Thank you.