Strategic Resource Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Strategic Resource Company

1.1

About this business

Strategic Resource Co is located at 221 Dawson Rd, Columbia, SC.. 

Location details

221 Dawson Rd, Arcadia Lakes, SC, 29223, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1314 reviews
Select a rating
Jannelle M's profile image
Jannelle M 
2 years ago

This insurance company is a complete scam. Customer service reps barely speak English and have no clue who is in network or what is covered on your plan. They are completely useless. I have been with them for a short period and can’t even find proper care because the reps can’t find any of the doctors who absolutely accept Aetna but they just tell me they’re out of network. I’m changing providers soon. 

Jason D's profile image
Jason D 
2 years ago

SCUM. Why have insurance at all if your health insurer literally pays for nothing? And when I say pay for nothing, I literally mean NOTHING. This is by design. File a claim, get denied, appeal, sit on the phone for 12 hours while your transferred all over the place and no one claims to know what your even talking about. Wash, rinse repeat. It's a scam to rip off honest hard working Americans. The CEO literally makes billions every year on the corpses of the men, women and children of this country. This company needs to be he... read more

Makayla S.'s profile image
Makayla S. 
2 years ago

I work for a provider's office, and I must say that Aetna is the worst insurance company I have EVER had to deal with. Systems are ALWAYS down, things with proven medical necessity are constantly being denied, and the people with whom you talk to are either unknowledgeable, rude, or both. I have never had a good thing to say about the insurance company, and don't have any idea how they are still a huge provider. When our office was looking at insurance companies, we made sure to stay AS FAR from the insurance as possible. An... read more

Shannon W's profile image
Shannon W 
2 years ago

Healthcare Marketplace Consumers Beware! Today I received a letter in the mail from Aetna CVS Health stating “your enrollment application is being processed.” The letter included personally identifying information, how to pay my premium, and a note that I would be receiving my member ID badge in the mail. I have not yet been online to view or select a health insurance plan for 2023. I did not select this plan. Technically, I have not selected ANY plan. Letters like this are the definition of fraudulent, deceptive advertising... read more

Timothy B's profile image
Timothy B 
2 years ago

If you are searching for a health care plan for your employees stay far away from Aetna and ****** plans. This company is fraudulent and doesn't care about their plan members, especially in their time of greatest need such as emergencies. The back of the insurance card says go to any emergency room in the event of an emergency. However, this is fraudulent and a lie. If you go out of network they will refuse your claims and turn their back on you after all you and your employer have paid them. They will leave their participat... read more

Robert T's profile image
Robert T 
2 years ago

How can Aetna keep their A+ rating with all these complaints on them, they are horrible. I was licensed in Insurance from 1977, now retired on Medicare. After being on hold and transferred or on hold for hours. They loose or dent they received your claims so I had my insurance company file it for me and still, AETNA can’t find it after hours on the phone with them and it just dental work. I had over $13,000 of needed qualified work done in 2022 and should expect $1,500 back from them but again, it’s like pulling teeth to get... read more

donald o's profile image
donald o 
2 years ago

Couldn't even ask a question. waited on hold for 20 minutes, the phone rang once and ended the call. What a garbage company. Don't do business with these idiots, they don't care about anything 

Nicole B's profile image
Nicole B 
2 years ago

Worst insurance company out there. Have to wait on hold for over an hour each time to even speak to a rep. System hangs up on you too after waiting on hold for prolonged periods of time. Reps do not call back when you get disconnected either. Reps don’t care or call back in general, even when they say they will. Processing times for anything is a joke, they never meet those deadlines. Most reps give you conflicting stories, are rarely helpful, can’t seem to navigate their own system. Claims are not resolved in a reasonable a... read more

Danielle H's profile image
Danielle H 
2 years ago

I have never been so disappointed with an insurance carrier in my life. Traditional Medicare had better customer service than this company does. (1) Called Aetna (out of many attempts) to find a therapist. They said they understood request. But, really they provided the number for psychiatrists who work within a hospital. Psychiatrists don't usually provide therapy. And, these psychiatrists only worked on that hospital's behavior unit. (2) Aetna's IT department is horrid. I couldn't bring up the site. At all. On my computer.... read more

Frequently asked questions about Strategic Resource Company

How is Strategic Resource Company rated?

Strategic Resource Company has a 1.1 star rating with 314 reviews. 

When is Strategic Resource Company open?

Strategic Resource Company is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com