Stonebridge of Arlington Heights Apartments

Leonard B 

on BBB

2 years ago

I live at **** ********* ****** ********** ** ******. The management here is horrible! There's a lot of hidden fees. That they don't tell you about until after they force you to sign a lease. The entire apartment complex is infested with mold. Several tenants have had to move because of this problem. Management seems more interested in replacing the flower bed out front. But would not fix the lights on the interior of the property. It's been 10 months now. The entire front of the complex is pitch dark at night time. The pool... read more

Robert S 

on BBB

2 years ago

NIGHTMARE. DO NOT LEASE HERE. They do not leave you alone. Constant harassment to resign starting 5 months before your lease end date. They show up unannounced after hours to force you to sign. They are invasive and intrusive. The only part of the property that is luxury is the clubhouse, the tenant living area and common areas are dirty and rarely cleaned. They will show you their best updated apt, and then give you a piece of crap with old appliances and filthy everywhere. The water barely goes down the pipes. Water pressu... read more

Kelly C 

on BBB

2 years ago

I lived at Firestone West 7th, Fort Worth Texas. I started considering moving the moment this group took over. First, they started charging me animal rent and an extra deposit even though I provided them proof of my initial deposit as well as an agreement to not be charged animal rent as an incentive for me to stay another year. After providing them these statements and proof from the bank from my initial deposit they still maintained they would be charging me and if I didn’t pay it would go to credit collection. Then, I mov... read more

Jay B 

on BBB

2 years ago

The reserve at cary park, CARY, NC Apartments are in a great location but management is worst. I won't recommend this community to anyone. They will talk nicely before signing the lease, and as soon as you are done signing, their attitude and everything get changed. When you enquire about the lease, they will provide approximate Utility costs but you will pay way more than what they said, so please inquire about it properly. As soon as you moved in, they will constantly beg you for reviews. They will start pressuring you bef... read more

Travis W 

on BBB

2 years ago

Cross Creek Apartments in Murfreesboro TN has been a nightmare. I have been paying for a washer that has not worked then maintenance brought me a new washer that is broken as well. And they are still charging me for the washer. All my cabinet drawers in the kitchen are held on by clear tape . Carpet is disgusting. Noted it on our move-in slip. Ask them to clean no response. Try to reach out to property manager no response. 

Sam W 

on BBB

2 years ago

I lived at Arbors of Anderson before Connor Group took over. After the Connor group took over it seemed like everything was more about increasing the price of everything and little to no worry about the tenants. Although they did make the property look nicer (paint the buildings, black top etc) They really just inconvenienced all of us who lived there majority of the time. They also managed to take all the trees out even though their property name meant "tree".. so we all lost privacy and blocked sound from the interstate. T... read more

Elliott K. 

on BBB

2 years ago

I lived at Arbors of Anderson for a year, owned by the Connor Group. I would have been willing to give them a higher rating and i was extremely understanding with how long it took to fix issues since the there is a labor shortage and I had to take care of many issues on my own like the ants but the issue of keeping 350 dollars is a bridge to far. The charges are for the glass globe that went on the fan (that I reported broken for 10+ months) and that was never replaced. The fan and light didn't work either. I was charged 200... read more

Ron y 

on BBB

2 years ago

Liars don't honor service maintenance in thier properties. Stone oak san antonio worst managed apartments in the world. 

Valerie B 

on BBB

2 years ago

We told lots of false information. Staff completely changed after a couple of months. Gate was broken a lot. There was no move in or move our procedure in place. They said we would get our deposit back and then deducted $500 from it. Slow maintenance. It took them over 5 months to repair the microwave.