Stonebridge of Arlington Heights Apartments

Andrea H 

on BBB

2 years ago

This company has no ethics. You are forced to sign a lease before the approval process happens, thereby immediately locking you into their terms. If a situation happens prior to your move in date where you cannot live in the selected area, in my case my company restricted what state I could live and my elderly mother needed me, you are locked into a lease. I am being forced to pay rent every month for a place I never even picked up the key. They refuse to let me out of the lease. 

Danielle B 

on BBB

2 years ago

When I moved in to the apartments in March of 2022 I did not have air conditioning. My neighbor who lives in the apartment beside me (same building) told me that the previous tenants who moved out late summer 2021 moved because The Paddock did not fix the a/c unit. No one occupied the unit after the previous tenants moved out. I also was without heat December/January for 6 weeks. It took them 9 weeks to fix my microwave. My a/c has been down since early April 2023 and it’s mid May and it is still not working at all. I am mov... read more

Danielle B 

on BBB

2 years ago

When I moved in to the apartments in March of 2022 I did not have air conditioning. My neighbor who lives in the apartment beside me (same building) told me that the previous tenants who moved out late summer 2021 moved because The Paddock did not fix the a/c unit. No one occupied the unit after the previous tenants moved out. I also was without heat December/January for 6 weeks. It took them 9 weeks to fix my microwave. My a/c has been down since early April 2023 and it’s mid May and it is still not working at all. I am mov... read more

Leone M 

on BBB

2 years ago

Ever sense they took over the District at Linworth, it’s been anything but LUXURY! But yet that’s what they advertise. From consistent trash issues and not being cleaned up, to the point that it has attracted rats, and now we have ray traps set up all across the property. Now we have to pay for “VIP” trash services and they says it’s because it’s so they can get a handle on the trash issues yet it’s coming up on 2 years. So our luxury view is of trash on a daily to bi-daily basis. They act like there properties are better th... read more

Leone M 

on BBB

2 years ago

Ever sense they took over the District at Linworth, it’s been anything but LUXURY! But yet that’s what they advertise. From consistent trash issues and not being cleaned up, to the point that it has attracted rats, and now we have ray traps set up all across the property. Now we have to pay for “VIP” trash services and they says it’s because it’s so they can get a handle on the trash issues yet it’s coming up on 2 years. So our luxury view is of trash on a daily to bi-daily basis. They act like there properties are better th... read more

Stephanie O 

on BBB

2 years ago

Run don't walk I wish I could give them a zero I have never been treated like such a piece of crap my entire life. They nickel dime you to death. The apartments are trash and they promise you your deposit back when they screw you on that as well, they charged me $175 to clean two bedrooms that they called me I didn't have to clean I think at this point I would rather rent I get an apartment that has roaches and mice. If you like to be over charged and treated like crap this is the place for you. 

Stephanie O 

on BBB

2 years ago

Run don't walk I wish I could give them a zero I have never been treated like such a piece of crap my entire life. They nickel dime you to death. The apartments are trash and they promise you your deposit back when they screw you on that as well, they charged me $175 to clean two bedrooms that they called me I didn't have to clean I think at this point I would rather rent I get an apartment that has roaches and mice. If you like to be over charged and treated like crap this is the place for you. 

Ivan H. 

on BBB

2 years ago

They haven’t fix my lights since 3 months ago, I went 4 time to the office and they don’t care about it. they don’t paint and caulk. They just want your money. They don’t care about you. DONT RENT HERE. Paddocks Aparments is not a very good option. 

Ivan H. 

on BBB

2 years ago

They haven’t fix my lights since 3 months ago, I went 4 time to the office and they don’t care about it. they don’t paint and caulk. They just want your money. They don’t care about you. DONT RENT HERE. Paddocks Aparments is not a very good option.