Stonebridge of Arlington Heights Apartments

Kelsey H. 

on BBB

2 years ago

DO NOT RENT PADDOCKS AT EASTPOINT - It took them 3.5 months to fix an outlet. My garage door has been broken for almost 2 months now. You have to nag & nag & nag to get them to fix anything. They changed my mailbox lock without notice & refused to give me the access code to my own garage. I shouldn't have this many issues when I'm paying them almost $1700 a month in rent. Also Kim will cop MAJOR ATTITUDE if you dare to call them & ask why something hasn't been fixed yet. Also she will show up at your apartment on NEW YEARS E... read more

Kelsey H. 

on BBB

2 years ago

DO NOT RENT PADDOCKS AT EASTPOINT - It took them 3.5 months to fix an outlet. My garage door has been broken for almost 2 months now. You have to nag & nag & nag to get them to fix anything. They changed my mailbox lock without notice & refused to give me the access code to my own garage. I shouldn't have this many issues when I'm paying them almost $1700 a month in rent. Also Kim will cop MAJOR ATTITUDE if you dare to call them & ask why something hasn't been fixed yet. Also she will show up at your apartment on NEW YEARS E... read more

Buzz A 

on BBB

2 years ago

Been living here for 6 years with reasonable rent increases and decent quality of life. Suddenly new owners (The Connor Group) take over, without warning. First, they increase trash cost by 300%. Are they going to do something different? NO. Still just a single dumpster on opposite side of complex I am required to drive to. Somehow its existence will now cost me $50/month instead of $17. Then, without notice, they decide to start construction, clearly sourced in the cheapest way possible. A dozen teenagers are on our roof fo... read more

Buzz A 

on BBB

2 years ago

Been living here for 6 years with reasonable rent increases and decent quality of life. Suddenly new owners (The Connor Group) take over, without warning. First, they increase trash cost by 300%. Are they going to do something different? NO. Still just a single dumpster on opposite side of complex I am required to drive to. Somehow its existence will now cost me $50/month instead of $17. Then, without notice, they decide to start construction, clearly sourced in the cheapest way possible. A dozen teenagers are on our roof fo... read more

Leonard B 

on BBB

2 years ago

I live at **** ********* ****** ********** ** ******. The management here is horrible! There's a lot of hidden fees. That they don't tell you about until after they force you to sign a lease. The entire apartment complex is infested with mold. Several tenants have had to move because of this problem. Management seems more interested in replacing the flower bed out front. But would not fix the lights on the interior of the property. It's been 10 months now. The entire front of the complex is pitch dark at night time. The pool... read more

Leonard B 

on BBB

2 years ago

I live at **** ********* ****** ********** ** ******. The management here is horrible! There's a lot of hidden fees. That they don't tell you about until after they force you to sign a lease. The entire apartment complex is infested with mold. Several tenants have had to move because of this problem. Management seems more interested in replacing the flower bed out front. But would not fix the lights on the interior of the property. It's been 10 months now. The entire front of the complex is pitch dark at night time. The pool... read more

Leonard B 

on BBB

2 years ago

I live at **** ********* ****** ********** ** ******. The management here is horrible! There's a lot of hidden fees. That they don't tell you about until after they force you to sign a lease. The entire apartment complex is infested with mold. Several tenants have had to move because of this problem. Management seems more interested in replacing the flower bed out front. But would not fix the lights on the interior of the property. It's been 10 months now. The entire front of the complex is pitch dark at night time. The pool... read more

Robert S 

on BBB

2 years ago

NIGHTMARE. DO NOT LEASE HERE. They do not leave you alone. Constant harassment to resign starting 5 months before your lease end date. They show up unannounced after hours to force you to sign. They are invasive and intrusive. The only part of the property that is luxury is the clubhouse, the tenant living area and common areas are dirty and rarely cleaned. They will show you their best updated apt, and then give you a piece of crap with old appliances and filthy everywhere. The water barely goes down the pipes. Water pressu... read more

Robert S 

on BBB

2 years ago

NIGHTMARE. DO NOT LEASE HERE. They do not leave you alone. Constant harassment to resign starting 5 months before your lease end date. They show up unannounced after hours to force you to sign. They are invasive and intrusive. The only part of the property that is luxury is the clubhouse, the tenant living area and common areas are dirty and rarely cleaned. They will show you their best updated apt, and then give you a piece of crap with old appliances and filthy everywhere. The water barely goes down the pipes. Water pressu... read more