Stonebridge of Arlington Heights Apartments

Bre W 

on BBB

4 years ago

I made an appointment one week ago to VIEW an apartment at *********************************. I received a text message from the location confirmation my appointment 3 hours before my scheduled appointment where I was asked what I was looking for and when I intended to move in. when i got to the office, I had to reiterate what was previously said on the phone a week earlier and in text message right before the scheduled meeting. The rental agent then went into an office where she chatted with another agent for 10 minutes. Up... read more

Anissa H 

on BBB

4 years ago

Tried to rent an apartment in "*************" apartments in ****** were rude and apathetic to the fact that they told my bf & I we could move In when our lease ended, (we live out of state) as we are crossing the twin span and they call us telling us we can't move in (because of a policy of having a cosigner with a 700 credit score, that is a homeowner) my bf & I are in our 20s we dont know anybody like that. They also gave us no warning about this 'policy' until after we turned our keys into our old apartment complex. What ... read more

Jaime J 

on BBB

4 years ago

I've never dealt with such a dishonest business. I'm a previous resident and have been told that I'm still tied to the lease despite paying all that was owed. I asked for a copy of my signed lease and was handed a lease with a different end-of-lease date and with FORGED signatures. They didn't even bother to spell my name correctly; if you're going to commit fraud at least make it believable. I've made numerous attempts to contact the complex manager and have even reached out to the regional manager in the North Texas region... read more

Past customer 

on BBB

4 years ago

Go to google maps and check out the See picture of the nasty email they send WARNING YOU WILL HATE IT HERE. TRASH, ROCHES,THEFT, NO SECURITY ENFORCED, PARKING, NOISE, Threats from owners attorneys for telling the truth and showing true pictures. Not a good place to live. They don't care Almost $80 in trash related fee each month. Yep, I said $80 Trash fee, recycling fee & trash concierge fee you have to pay for the privilege to park your car here. $75 monthly administrative fee. A fee you pay them for the privilege ... read more

Dana L 

on BBB

4 years ago

I am not impressed with The Connor Group at all!!! The Connor Group purchased a property in which I alive. It didn't even take them 90 days to run it into the ground. So sad... 

Lynette E 

on BBB

4 years ago

The agreement I signed with City Walk, Woodbury clearly stated at the top "shall not become effective until an application is approved by the landlord". I emailed and called to withdraw my application prior to receiving any notification of approval/denial. I was put on hold and THEN told that I had been approved and so now I was bound to the agreement. I was also told that "actually applications are automatically considered approved unless denied". What??? That's the opposite of their own agreement language. So they make thi... read more

Raymond A 

on BBB

4 years ago

Zero stars! Jordan used very forceful, high pressure sales tactics to get a lease extension done to lock in a lower rate. This was in February, the original lease was not up until July. She said the extension could only be done right now, and that the office was closing within the hour, and that it had to be signed now or the rent would just much higher if signed later. She was told we were not sure if we'd even be staying past the original term, but she continued to pressure for the signature. The final understanding was th... read more

Sarah M 

on BBB

4 years ago

Do not move here! They just fired the only Property manager that cared about the place and the families living here. Connor Group is the worst. This is the 2nd time they have fired all of the office staff since I moved in 18 months ago. I cannot stress this enough, DO NOT MOVE HERE!!! YOU WILL BE MUCH HAPPIER ELSEWHERE!!! It's incredibly over priced. Whatever you are quoted at lease signing will not be your monthly rent payment. The extra fees and charges attached to your rent are anywhere from $400-$600/ month more. The mai... read more

Max N 

on BBB

4 years ago

My wife and I Went looking for a possible apartment for my family of 5 and newborn baby. We toured ************** with Danielle, and were lead to filled out an application. She became very forceful and used a lot of high pressure sales tactics They Presented us with an "application, and application fee, just to see if we could be approved. Then stated they needed to verify our income. At the time of the application I thought I was still active as an as needed status part time status at work. Unknown to me I had lo... read more