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Stone Mountain Volkswagen
- Car Dealers
- Snellville, GA
About this business
Location details
3500 Stone Mountain Hwy, Snellville, GA, 30078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Stay Away From These Guys This dealer has no shame. When they finished ripping me off, I was sadder and wiser. My car was filthy inside from the work that was done. Unnecessary work was performed. I would NEVER buy a car from them, and I would NEVER recommend them to anyone. As a matter of fact, I share my rip-off story with other VW drivers, just in case they haven't gotten the word. Interestingly, most people in the area seem to agree. One Star is too high a rating for them. They deserve to be starless.
Liars This dealer, like most VW dealers I have dealt with are out to rip you off especially if you are a woman. I don't even know where to begin to list all of their flaws. Everytime I bring my car in for a required checkup, they find at least $500 worth of stuff wrong with it. Sometimes I take my car elsewhere to get a second opinion and get a totally different response. I made the huge mistake of having my car inspected when I moved to NC and in order to register my car and pass inspection it cost almost $1200 to fix thing... read more
Great to purcahse, bad for service The service at this place is hooooorible. I used to have a Beetle, that had to be serviced at this location. Everytime I went it was a hassle, and an extreamly lengthy one. i actually avoided purchasing a new volswagen just to avoid having service done by southern states.
Go somewhere else for purchasing and repair Before buying a volkswagen - google: "chain driven oil pump and tensioners defect in VW Passat" to read about the repairs that you can look forward to with this type of car. My last "visit" to this VW dealer for repair was $2000 and 30 days.
Worst Service Ever! Avoid at all COSTS! And it WILL cost you! If I must give this dealership a star, then I must, but they have never treated me with any respect as a customer nor have they ever actually fixed my car. In one instance, their incompetent work almost caused a potentially fatal accident and then they argued with me -- first by accusing me of sabotaging my own vehicle and then about fair compensation when they realized they had in fact neglected to tighten the lug nuts on my tires, which caused it to almost fall ... read more
Great People Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by far the most fun to drive car I have ever owned!.. When I bought they were patient with me as I tried to figure out actually how to go about buying a new car. I was impressed by the knowledge I was given. A salesperson at another dealer must have been new but he didn't really an... read more
AVOID THIS DEALER AT ALL COSTS! Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open a couple days after buying it. After calling the service center about the issue, I was told to come in and they'd fix it, free of charge. Upon arriving, they adamantly refused to fix the issue without charge, and Andy who claimed the issue would be fixed wit... read more
good service If you need to get service done on your VW and want (or need to) get it done at a dealer, go here and ask for Matt. He's awesome.
Professional with a capital P. I recommend this store to anyone. They were professional, helped me find a car to fit my needs and gave me a great price. Shopping anywhere else would be a mistake.
Frequently asked questions about Stone Mountain Volkswagen
How is Stone Mountain Volkswagen rated?
Stone Mountain Volkswagen has a 4.6 star rating with 3,899 reviews.
When is Stone Mountain Volkswagen open?
Stone Mountain Volkswagen is closed now. It will open on Monday at 9:00 a.m.
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