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Stone Mountain Volkswagen
- Car Dealers
- Snellville, GA
About this business
Location details
3500 Stone Mountain Hwy, Snellville, GA, 30078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Liars This dealer, like most VW dealers I have dealt with are out to rip you off especially if you are a woman. I don't even know where to begin to list all of their flaws. Everytime I bring my car in for a required checkup, they find at least $500 worth of stuff wrong with it. Sometimes I take my car elsewhere to get a second opinion and get a totally different response. I made the huge mistake of having my car inspected when I moved to NC and in order to register my car and pass inspection it cost almost $1200 to fix thing... read more
Worst Service Ever. Don't know what they are doing SSVW did not take the proper steps to diagnose and rectify the problem with my 2001 VW Jetta. Just before my 40,000 mile check up the vehicle started to rev up and jerk when changing from 2nd to 3rd. gear. I took my vehicle to them and brought this to their attention. Along with the routine maintenance, they test drove my vehicle and stated they could not duplicate the problem. The slipping continued and worsened which I brought to their attention at each 5,000 mile maintena... read more
I would have been better off buying a car from the junk yard I bought a 2001 Passat from this dealership and literally 7 minutes after driving it off the lot the check engine light came on. Without an issue they fixed whatever cause the light to come on. 2 weeks later it came on again, again they fixed it with out a problem. Well here I am 7 months later and my water pump, timing, censors, and a whole other bunch of things have gone wrong all in 2 weeks!! I called this dealership because the SS in Raleigh told me that one of... read more
okay, I guess I am soooooooo glad I got rid of my Passat. My dad is a big VW buff and he and my mom bought this car for me. It was very reliable, but very expensive to maintain. Unfortunately, many repairs have to be done at the dealer. I do not have dealer money. I had to pay 40 bucks just for them to tell me why my ABS light was on. The waiting area is VERY nice though. Just like the other reviewer stated, they gave me a rundown of all these repairs my car needed, like almost $2000. Ha! I don't think so. I paid my $40 and ... read more
SHAME on Southern States Volkswagen Bought high-end new car from SSVW in 2007. Price and buying experience were fine. When delivered 2nd key was missing. Dealer took several weeks to get second key, and they tried to charge me for the encoding, which took a full day. Salesman promised a free tank of gas and free detailing for my hassle, I never received either. I asked for loaner car and they gave me a smelly used Hyundai with the "fuel empty" light on. I stopped and filled the tank paying with my own money. The manager laug... read more
Worst Car Dealership Experience I could fill up 20 pages with how horrible this dealership was after I bought my 2000 Volkswagen Jetta. From the second week, I had nonstop problems with that car. It was in the shop at least 15 times throughout the year and sometimes needlessly. At one point I needed a part replaced and they had my car all day before calling to tell me that they didn't have the part in stock and I needed to pick my car up. They called two weeks later to tell me the part came in and that I could drop my car of... read more
AVOID THIS DEALER AT ALL COSTS! Smith VW is a very dishonest dealership. They sell cars with known issues and then refuse to do anything about it once the issues are noticed. I recently purchased a car from Smith VW, only to discover the rear passenger door wouldn't open a couple days after buying it. After calling the service center about the issue, I was told to come in and they'd fix it, free of charge. Upon arriving, they adamantly refused to fix the issue without charge, and Andy who claimed the issue would be fixed wit... read more
good service If you need to get service done on your VW and want (or need to) get it done at a dealer, go here and ask for Matt. He's awesome.
Professional with a capital P. I recommend this store to anyone. They were professional, helped me find a car to fit my needs and gave me a great price. Shopping anywhere else would be a mistake.
Frequently asked questions about Stone Mountain Volkswagen
How is Stone Mountain Volkswagen rated?
Stone Mountain Volkswagen has a 4.6 star rating with 3,912 reviews.
When is Stone Mountain Volkswagen open?
Stone Mountain Volkswagen is open now. It will close at 8:00 p.m.
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