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Steel City Service Experts
- Other
- Birmingham, AL
About this business
Location details
2524 Commerce Sq W, Birmingham, AL, 35210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 17yr. Old furnace needed replacing, and I dealt with Eddie **** . He is very knowledgable and guided us on proper equipment to suit our house. Very professional, and made the process easy.
Gordon's experts are always on time, work efficiently, and are knowledgeable. Customer service skills are excellent. I will continue to do business with them.
Business response:
******, thank you for your continued trust in our services!
Always here when I need them. Friendly and professional people from beginning to end
Business response:
****, thanks for being a loyal customer and sharing your positive experience
The technicians provide excellent service! They are friendly, knowledgeable, and prompt. The office staff is always helpful.
Business response:
*****, we appreciate your business and look forward to our continued relationship!
Extremely fast and friendly service. Came immediately on super bowl Sunday! Dustin was my tech, couldn't have been a better experience!
Business response:
****, we are happy that Dustin was able to come out and get you taken care of so quickly!
Trent, the service specialist, explained why our fireplace had failed during the cold weather spell of -20 C. He was most helpful and informative. *******
Business response:
*******, we are happy to hear that [tech name] was able to take care of your problem in a timely and professional manner.
*********** has the worst air duct "cleaning" and management I've ever experienced! I was quoted 2 different prices and told that the "Up to $200 off" was really only a 30% off coupon. Technicians were a no call, no show. Technicians finally came and were recorded by my security cameras looking at their phone while "cleaning" my ducts. Dust went everywhere because they left all vents off and uncovered while they "cleaned" the ducts. They "cleaned" all downstairs vents in 11 minutes. I could taste dust in my mouth while they ... read more
Business response:
We appreciate your feedback and the opportunity to work with you to resolve your issues. If you need further help, please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you.
I received a routine maintenance back in September. I also had a coupon for the service ($ 50 bucks off) and they overcharged me and then credited me back relatively quickly. I have, since then, received notices of past due amounts for that $50.00 and called in over 8 times to their office now. Each time the nice people at the front have told me that someone from accounting will call me or that it would be taken care of. I have been put in collections because of this $50 overcharge / credit situation and have now received my... read more
Business response:
****** we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Technician Joseph was very professional, knowledgeable & friendly, he answered all my questions, including showing me emergency shut-off procedures per my request, I'm very pleased with my service, from Service Experts, Thank-you.
Business response:
******* we are happy to hear that Joseph was able to take care of your problem in a timely and professional manner.
Frequently asked questions about Steel City Service Experts
How is Steel City Service Experts rated?
Steel City Service Experts has a 3.8 star rating with 179 reviews.
When is Steel City Service Experts open?
Steel City Service Experts is closed now. It will open tomorrow at 9:00 a.m.
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