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Steel City Service Experts

3.8

About this business

Location details

2524 Commerce Sq W, Birmingham, AL, 35210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8179 reviews
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Daniel K's profile image
Daniel K 
5 years ago

We have been Freschi customers for over 30 years. Our experience has been that the Company is honest, customer-oriented, and competitive in price. 

Business response:

We are proud to be your trusted partner for all of your HVAC needs! 

Elizabeth H's profile image
Elizabeth H 
5 years ago

We have been with Air Engineers for almost 20 years. We just had our 2nd system installed today. Derek **** (Comfort Advisor) was extremely helpful in guiding us in our decision as to which system would best serve our needs. Thank you Derek! We couldn't be happier with our decision and with Air Engineers! We also would like to thank Faustino and Gilberto for helping to make the installation process not only painless but pleasant. They worked quickly and efficiently and were very careful not to disrupt our home. We are so hap... read more

Business response:

We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer! 

Mike S's profile image
Mike S 
5 years ago

We had a routine equipment inspection but the next day the a/c unit was not working. There was a circuit breaker tripped, a component on the inside of the unit was disconnected. Wires were left dangling, one wire caused a short circuit. The technician did not tell us he'd left the unit in such a condition. We had to inspect it to find these conditions. 

Business response:

We regret that you feel that we were not able to provide the service needed and would like to look into this matter. Please contact us at CustomerService@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you. 

Kenneth R's profile image
Kenneth R 
5 years ago

We'er satisfied Donelson Service Experts we have been customers for several years and used the same technician whose always professional and friendly. 

Business response:

We appreciate your business and look forward to our continued relationship! 

Neil V's profile image
Neil V 
5 years ago

Easy to work with. Techs are very friendly and look to give the customer the best deal. The office staff is very courteous and super response to questions and needs. Have used them for 20 years..never had a problem. 

derek p's profile image
derek p 
5 years ago

I have been doing business with TML for almost 5 years now, and Bryce is by FAR the best tech TML has ever sent to our home!!! He is polite, informative, helpful, and has a great sense of humor!!! I give TML 10 stars out of 5 based on Bryce's service today!!! 

DIANE C's profile image
DIANE C 
5 years ago

I was without hot water. Rolf/Griffin came out the very next day, diagnosed the problem and after getting the necessary part was able to make the repairs quickly. Ryan was professional, pleasant and was able to explain the problem to me in simple terms. Can't say enough good things about my experience.bhh 

Diana A's profile image
Diana A 
5 years ago

I find this company to be the best I have worked with for servicing my HVAC unit. They are extremely professional, knowledgeable, friendly, and willing to help. I've only had positive experiences with Strogen's. I highly recommend them! ***** *********** eclips salon 909 Islington Street Portsmouth, NH 

Business response:

Thank you for taking the time to mention your satisfaction with our services! 

Danielle M's profile image
Danielle M 
5 years ago

I moved into a new home that had an HVAC installed by TML. I smelled ash from the first day we moved in. I called TML to come assess the situation and the repair man spent 15 min in my house and told me nothing was wrong and billed me $86. A few days later I took my cell phone flash light and simply looked behind the HVAC system and found a coal shoot door that has not been sealed when they installed the system. It was creating a backdraft that smelled like ash every time the system turned on. So I borrowed a dry vac from a ... read more

Business response:

We will certainly investigate this matter and follow up with you as quickly as possible. 

Frequently asked questions about Steel City Service Experts

How is Steel City Service Experts rated?

Steel City Service Experts has a 3.8 star rating with 179 reviews. 

When is Steel City Service Experts open?

Steel City Service Experts is closed now. It will open tomorrow at 9:00 a.m. 

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