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Steak 'n Shake

2.1

About this business

Steak 'n Shake pioneered the concept of a 'better burger', by hand-crafting cuts of steak to create its flagship Steakburgers. Today, we make it our business to source the very best quality ingredients. That's why all our burgers are made to order. We create each meal right in front of our customers. This way, they know their premium product is fresh, wholesome and the very finest quality. 

Location details

8100 Veterans Hwy, Millersville, MD, 21108, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
2.1523 reviews
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Stefanie Soler's profile image
Stefanie Soler 
10 years ago

There is no reason your drive through should take 1 hour ...... Don't open if you cannot handle it ..... 

Karma Mohler's profile image
Karma Mohler 
10 years ago

Totally disappointing. After waiting almost an hour and a half in the drive through line, then repeating my order 3 times to the inexperienced teenager at the window, my order was wrong and my fries were cold and hard. The milkshake was good, but that's all I can say. My suggestion, don't waste your time! 

Robert Waiters's profile image
Robert Waiters 
10 years ago

BEST!!* EVERY*TiME!!* :) 

Lisa Beisel Farrell's profile image
Lisa Beisel Farrell 
10 years ago

I was really surprised how terrible the service was and how completely unprepared they seemed. I've been to other Steak 'n Shake restaurants and they've always been great food and service. When I was there today, there was a long wait. Understandable that it would be busy, it was a weekend, but there were empty tables. The entire time we were there!!! Despite the long line at the door. The food tasted great but it took forever and there was naturally a long line to pay. Our meal took us an hour and a half! 

Jacqueline Whetzler Seymour's profile image
Jacqueline Whetzler Seymour 
10 years ago

It's 2:37 in the morning and I have been sitting in the drive through for 37 minutes and the line has barely moved. There are tons of employees inside and NO ONE is working on the drive through. I left and went to McDonalds instead. There is ZERO reason why it should take that long, absolutely ridiculous. Put some of those people to work on the drive through instead of them screwing around in the dining room. It's highly unlikely that they will ever get my business with service that slow. What a joke!!!! 

Josh Kuczinski's profile image
Josh Kuczinski 
10 years ago

I just left the store and was told I could not buy food inside for carryout. After walking out,I returned to speak with the manager.I explained that the long drive in lane was on the highway and there were no customers inside.After my first trip,I will not return,you may want to figure out how chick filet moves people. 

Whitney Nicole's profile image
Whitney Nicole 
10 years ago

Absolutely terrible! The service was terrible, the parking was terrible, and the place was filthy. I am so disappointed. I will not be returning! 

David Greene's profile image
David Greene 
10 years ago
Heather Parker's profile image
Heather Parker 
10 years ago

The food is really good but the service is a little slow. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.1 star rating with 523 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 11:00 a.m. 

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