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Steak 'n Shake

2.1

About this business

Steak 'n Shake pioneered the concept of a 'better burger', by hand-crafting cuts of steak to create its flagship Steakburgers. Today, we make it our business to source the very best quality ingredients. That's why all our burgers are made to order. We create each meal right in front of our customers. This way, they know their premium product is fresh, wholesome and the very finest quality. 

Location details

8100 Veterans Hwy, Millersville, MD, 21108, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
2.1523 reviews
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Keith Burkhart's profile image
Keith Burkhart 
9 years ago

VERY SLOW DRIVE THRU!!! The worst drive thru by far of any fast food franchise. 

Lisa Todd's profile image
Lisa Todd 
9 years ago

has shown big improvement since day one. Service and food quality is really good. Don't have to drive to VA store anymore as this store has more hard working staff and passionate about the customers. Shakes are AWESOME. 

Sandy Frankton's profile image
Sandy Frankton 
9 years ago

Too bad I can't give a minus star. Should not take 15 minutes in drive through for breakfast with no one in front of you, no one in store. And then to get what you didn't order, and coffee cold. The staff there is a joke, so unorganized, so inefficient. Everytime I asked for something that I originally ordered, the response was, "my bad". Now I see why they have a 2.3 rating. Won't be back !!!! 

George Thomas Oakes's profile image
George Thomas Oakes 
9 years ago

They stink Food wasn't even nor worthy Service slow I don't understand the hype 

Kee Washington's profile image
Kee Washington 
9 years ago

This is the worse fast food I ever been too, the service is bad the employee always have an attitude. How can you mess up a similar order of shooters with fries, then charge the card twice and make it the customer fault. 

Erica Welden's profile image
Erica Welden 
9 years ago
Jay Holman's profile image
Jay Holman 
9 years ago

Had a very good meal. Parked went inside ordered carryout, had it in less then 8 minutes. Place was packed sure that the tables were not served as promptly. Message to all the people that complained about the drive thru, food is made to order don't order 80 bucks worth of food here go inside or call ahead. 

J.C. Davis's profile image
J.C. Davis 
9 years ago

Do not bother going there until they get new management. Being told that the wait for a table is 20 minutes when there are 5 empty tables is completely unacceptable. I still decided to wait, but after those 20 minutes and the same 5 tables still being open, I was disgusted, expressed my disgust to the oblivious staff and left. I may consider returning, but not until some improvement is made. 

Dayna Kennedy's profile image
Dayna Kennedy 
9 years ago

30 minutes to get 1 shake is unacceptable...You can tell that the restaurant is seriously lacking in experienced ownership, management and operations. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.1 star rating with 523 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 11:00 p.m.  

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