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Steak 'n Shake

2.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

12163 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5252 reviews
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Carlos Arthur Ferrão Júnior's profile image
Carlos Arthur Ferrão Júnior 
7 years ago

Worst service I have ever been to in miami restaurant, everything perfect. But that horrible! Manager without education, employees to. 

Sal Neris's profile image
Sal Neris 
7 years ago

As soon as I walked in I knew it would be a bad experience, dirty, Bad Waitress, and Hood workers. 

Rodrigo Albuquerque's profile image
Rodrigo Albuquerque 
7 years ago

In this house I had my worst experience in a steak'n shake house. The attendants were rude and made no less of a point of understanding what I wanted to order. Even being a tourist, you can see the difference between this store and the hallendale beach miami store. 

Debbie Clark's profile image
Debbie Clark 
7 years ago

Absolute disgrace, took 20 minutes for waiter to take drink order, 30 minutes later the drinks finally came. 90 minutes later the food came. When nicely asking what the hold up was the waiters response was I'm surprised they are getting the orders out as fast as they are. 

Richie Simpson's profile image
Richie Simpson 
7 years ago

We had excellent service today by a server named daniel. He was attentive and took time to make sure everything was ok. He was busy but even took time to explain the breakfast menu to us even though we were having lunch. Food was also served quickly and of a good quality the price was excellent 2 adults 1 child shakes and burger meals all for $17 lowest cost for a meal since we arrived in orlando. 

Jessica Ivey's profile image
Jessica Ivey 
7 years ago

Our waiter Kenneth was amazing!! U can tell he truly loves his job!!! We will deff be back!!! 

Karla Brunig Daubney's profile image
Karla Brunig Daubney 
7 years ago

They pay no attention to customers. I arrived before a family of 4 and a single guy. I was seated first, my order was take about the same time but after theirs (mind you when I sat down I was ready to order but wasn't seated by my waiter so had to wait). I waited 10 Min - and had to ask - for my order to be take. After 30 min I noticed the other family of 4 and the single guy were eating. My waitress was no where to be seen. I had to ask about my food and no one knew. As i was on a limited lunch break I had to leave without ... read more

Christopher Adam Kelly's profile image
Christopher Adam Kelly 
7 years ago

Bad food and service providers gave my wife the wrong food and took forever to get our shakes 

Carlos Febus's profile image
Carlos Febus 
7 years ago

Horrible experience. Waitress was not attentive and very very slow. Order was wrong, took for ever and never came back to our table for refills. Had to get up after 20 min of waiting to get help from someone else. I will never go again. 😡I even called from my cel phone to see if a waiter can come to our table and they didn't even answer their phone. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.5 star rating with 252 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open on Monday at 9:00 a.m. 

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