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Steak 'n Shake

2.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

12163 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5252 reviews
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Diana Lemke's profile image
Diana Lemke 
7 years ago

Usually love steak ‘n shake and get food timely but this one in Orlando was very disappointing. We got shakes and drinks in short time but never received our burgers and fries after waiting for over an hour and waitress finally came back after full hour to tell us our order was next. Waited more time and saw orders going to groups that came after us so finally left with 2 very hungry toddlers. That restaurant should not be allowed to keep the franchise and ruin the reputation of the good ones. 

Richard Braxton's profile image
Richard Braxton 
7 years ago

The worst service ever rude people that just don’t care. I️ ordered a vanilla malt milkshake came out with no malt I️ asked if they could fix it they treated me like I was a criminal. This was the lake Buenavista steak and shake in Orlando I will never go back to another steak ‘n Shake as long as I live 

Patricia Renaud's profile image
Patricia Renaud 
7 years ago

Love the burgers and shakes also love the retro look 

Peggy Finerty's profile image
Peggy Finerty 
7 years ago

Service, my food Sat on the counter for over 10 minutes before it was given to me cold. 

David Charles's profile image
David Charles 
7 years ago

I am giving it a 5 because of our waiter Alex. He was taking orders, seating, bussing tables doing almost everything. He was busting his butt. After that the rest was bad, cooks messed up our orders which Alex had written them down correctly. Our family was on vacation from Chicagoland & we enjoy S & S just not here. 

Mat Jessop's profile image
Mat Jessop 
7 years ago

You can not find a place with poorer service if you tried. :( 

Wayne M Shaw's profile image
Wayne M Shaw 
7 years ago

Would be a 0 if I could, very disappointed after we was recommended it. Waited around 20 minutes to be seated, dirty tables everywhere and waiters with attitude looked like they didn’t want to clean them. After been seated we sat and sat and sat without anyone coming. Waiter who seated was sat across from us having his break and laughing. DONT WASTE YOUR TIME AT THIS PLACE LIKE US. Rubbish 

Bob Mobbs's profile image
Bob Mobbs 
7 years ago

Slow to be seated and they were out of bacon - go figure. Not impressed. 

Mary Shaw's profile image
Mary Shaw 
7 years ago

It was our servers first day and she didn't know much at all everything we asked for she had to go check which is find for a while but 30 mins of not getting our drinks was not good. Then my sons milkshake the cream on the top was melted so obviously made for some time our friends bowls of chilli was cold along with the tea they ordered. So disappointed as we live Steak 'n Shake but not this one 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.5 star rating with 252 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open on Monday at 9:00 a.m. 

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