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Steak 'n Shake

2.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

12163 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5252 reviews
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Ruben Santiago's profile image
Ruben Santiago 
7 years ago

Worst store ever! Empty tables, lines of people out the door, no one seating and staff walks around without a care in the world. We saw families leave frustrated for none attention. This store was fully staffed - no reason for the total disregard of customer service. Management eas nowhere to be seen. 

Lynn SG's profile image
Lynn SG 
7 years ago

Horrible service! The servers were rude and it shows they are uneducated. The manager doesn't know how to do her job. Don't come here. Nasty place! 

Ronnie Northern's profile image
Ronnie Northern 
7 years ago

I almost flipped the table with the crashing of a thousand waves in this place � 

Gory Benitez's profile image
Gory Benitez 
7 years ago

Amazing!! The best Hamburger!! �� 

Carla Marie Ribot's profile image
Carla Marie Ribot 
7 years ago

Horrible experience me and my family had on 7/17/17, took forever for someone to sit us down in a table. Ordered Shakes it took 30 mins for them to bring to the table, waiters standing around talking and leaving people waiting to order. The Manager in charge that night had no initiative to get on his employees to work and give good service at least. Restaurant needs improvement ASAP!! 

Digna Ivette Valentin Ruiz's profile image
Digna Ivette Valentin Ruiz 
7 years ago

Me encanto súper rico 😋 y la batida q pedí de nutela exquisita 🙏😘 éxito y plis hablan un restauran en 🇵🇷 PR🙌🏻💪🏻 

Priscilla Montalbano's profile image
Priscilla Montalbano 
7 years ago

I waited 35 minutes for 3 milkshakes that honestly were not that great. A few days before I wait 45 minutes for a burger and fries that would be good if was warm 

Elizabeth Navarro-Hernandez's profile image
Elizabeth Navarro-Hernandez 
7 years ago

This place is horrible and when I asked for my money back they sent me a 15.00 gift card which was no where near what I spent. Waited for 30 minutes to get food that was completely wrong and no one eat and they thought that 15 was a way of making the situation better. STAY AWAY FROM THIS ONE!!!!! 

Stephania Butler Graham's profile image
Stephania Butler Graham 
7 years ago

The food took forever....we never got a refill.... I had to ask for things missing from our order. We got up & got our on napkins from a table the had a pile of them sitting on it. Uggghhh 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.5 star rating with 252 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open on Monday at 9:00 a.m. 

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