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Steak 'n Shake

2.6

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

10860 Lincoln Trail, Fairview Heights, IL, 62208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.6681 reviews
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Jenni Randolph's profile image
Jenni Randolph 
8 years ago

I usually have no problems with Fairview Heights Steak n Shake but tonight was a big difference. The cook was doing everything. The manager belittled her in front of customers. Complete bitch. 

James Xu's profile image
James Xu 
8 years ago

Great food and fast service. Tasty and good quality and quantities. 

Lindsay Kaitlin's profile image
Lindsay Kaitlin 
8 years ago

Everytime I come here they're out of noodles. Or out of someting.... Not good if you want that repeat business. 

Tony Brock's profile image
Tony Brock 
8 years ago
Jessica Renea Krein's profile image
Jessica Renea Krein 
8 years ago

Slow service we all waited to long for everything 5 plates had to go back and 3 times on the same one..just a grilled cheese how hard is it..really..first time burnt 2nd time cheese wasn't melted and the 3rd time wasn't even grilled wasn't done..we all had a good laugh at the situation at the table but in all reality it was an extreme mess..and tables were dirty..and the floor was slippery from grease..very disappointed. 

James J Cuff's profile image
James J Cuff 
8 years ago

First try had to send back, not hot. Second try OK, not my favorite place. Probably won't return. 

Scott Foster's profile image
Scott Foster 
8 years ago

Very slow service ,manager on duty had food all over his clothes and looked overwhelmed. Server forgot to bring the condiments we requested and food took close to an hour. Over all not a good location 

John Maison's profile image
John Maison 
8 years ago

Took 25 minutes in the drive thru. Then shake was warm and burger was made wrong 

Tim White's profile image
Tim White 
8 years ago

They tend to forget items often and I got the cheddar cheesy the last time. All I got was the meet, cheese, and bun. They didn't bother putting my lettuce on or the mustard or tomato. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.6 star rating with 681 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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